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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,811 reviews

December 31, 2018

no such thing as simple oil change Pricing is high. Service is average. Wanted to look at new QX60 but none on the floor and did not see in nearby lots. Have had 3 major services More

by shoog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
have no idea - no one introduced
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Dec 31, 2018 -

INFINITI of South Bay responded

We have 84 QX60's in stock, so very sorry we were not able to show you any during your visit. We'll certainly discuss this with our sales team, thank you. And, we're sorry that you have needed major services on your vehicle. Most often necessary services are a function of mileage and age. At INFINITI of South Bay we have INFINITI trained and certified technicians who are experts in the repair of INFINITI vehicles. We are hopeful that you understand that this level of expertise and quality of work costs more than the general repair technician the you might find around the corner.

December 31, 2018

Great service at great prices! Luis and Maria took great care of me. Super happy with the service and speed of getting a deal done. No hate and switch, no tricks. Just great people More

by Shiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
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Jan 01, 2019 -

INFINITI of South Bay responded

Shiva, Thank you for recognizing our great people and great service during your sales experience at INFINITI of South Bay. Luis is truly an asset to our team and thank you for recognizing him in your review. We are pleased your are super happy with your purchase and look forward to seeing you in 2019. Happy New Year!

December 31, 2018

Great service The service overall was great. Ever was great and helped me out at first, everything in my car got taken care of that needed to be taken care of. So c More

by DONYA_BAYOUMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
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Dec 31, 2018 -

INFINITI of South Bay responded

Donya, Thank you for your great review of your experience at INFINITI of South Bay, and for calling out our clean dealership and our friendly staff. We are glad that Everado was so good to you, thank you for recognizing him by name. Happy New Year and we hope to see you again in 2019!

December 31, 2018

As always, I experience the best service when there's a con Infiniti of South Bay has always been very professional with me during sales and service. I would recommend this dealership to anyone looking for a g More

by Jesse1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Ever Villalobos, Thomas Moncayo
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Jan 01, 2019 -

INFINITI of South Bay responded

Jesse, Thank you for recognizing the connection you received with the professional service from our team at INFINITI of South Bay. And thank you for recognizing Thomas, Everado and Luis by name. Our team is truly committed to customer experience and it is so appreciated when this is noted. We are so very grateful for your recommendation of both our services and sales teams. Thank you for your business, and we look forward to servicing our needs in the years to come. Happy New Year!

December 29, 2018

Bestest! Been coming here for years and purchased my car here still the best service. Mr. Trujillo always goes thru each service needed and what was done. More

by REBLIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2019 -

INFINITI of South Bay responded

Bestest is the Bestest compliment we could ever receive!!! Thank you for posting your review of your experience at INFINITI of South Bay and the service provided by Edson. Our training stresses the importance of communication. And, we are pleased to learn that Edson went through what was needed and what was done. Thank you for your business and we hope to provide exceptional client service in 2019 and the years to come.

December 28, 2018

Good service They were able to spot issue with my car that other infiniti dealers could not have spot for me so i was very pleased thanks southbay More

by MJOELBRAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Jan 01, 2019 -

INFINITI of South Bay responded

What a great review! Thank you for recognizing that our team at INFINITI of South Bay was able to recognize the issue with your vehicle that other dealerships could not. This is such a perfect example why clients come to INFINITI of South Bay instead of other dealers or the mechanic down the street. Training is very important to us, and every technician we have on staff is INFINITI certified. In addition to their certification, they are required to pass annual training on new models and best practice techniques. This is the difference clients like you will find in the service at INFINITI of South Bay, Thank you kindly for your online post!

December 28, 2018

Always great service Been using this facility for years. They have been consistently great in servicing cars and taking care of us as customers. Candace Roxas is a true pr More

by CHRISHAAS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Jan 01, 2019 -

INFINITI of South Bay responded

Always great service is a great compliment, thank you. As a long-term client, we appreciate that INFINITI of South Bay has been consistent in providing good service and taking care of your needs as a client. And thank you for recognizing your Service Advisor Candice, it means so much when we receive personalized feedback. Looking forward to servicing all of your needs in 2019. Happy New Year and thanks for your great review.

December 28, 2018

Quality of Service. Service and Service Advisors are excellent. The only place I take my Infiniti for service. They always find and repair any issues with my car to kee More

by Caddy286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
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Jan 01, 2019 -

INFINITI of South Bay responded

Caddy, Thank you for your Five Star review and for posting that INFINITI of South Bay is the only place you take your INFINITI for service! What a compliment! It is a pleasure to learn that our Service Advisors Candice and Edson are able to identify repair issues and keep your car running like new. We appreciate your recommendation to other INFINITI owners and look forward to providing exceptional service in the years to come. Happy New Year!

December 28, 2018

My experience was pretty good. New costumer service reps, di Costumer service was good. I think there’s always room to grow. Due to new staff we as costumers need to get use too & give a chance. More

by SEAN_DOUBLE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 01, 2019 -

INFINITI of South Bay responded

Sean, Thank you for recognizing our new team and working with us as we grow as a new dealership under new ownership. You have our total commitment that we are here to provide exception service. Thank you for your business and we look forward to servicing your needs with our new team.

December 28, 2018

Poor service and misleading ad I was led in to this dealer because they sent out a coupon for service. When I presented the coupon, they told me it was no good for my car. They even More

by NUNNAUBZNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilson Chihuahua
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Dec 31, 2018 -

INFINITI of South Bay responded

We stand behind every coupon we print or promote online and our disclaimers clearly state offer details. To post this review because we would not honor a full synthetic oil change for the price of a conventional oil change is not true, right or fair.

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