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INFINITI of South Bay

Torrance, CA

4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,811 reviews

January 16, 2019

Infiniti Q56 Wilson always takes great care of me and my vehicle. I'm always satisfied with Infiniti's service and how much Infiniti cares about the customer. More

by MATTHEWKINGSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 18, 2019 -

INFINITI of South Bay responded

Hey Matthew! Thanks for your great online review of Wilson and the service you've received at INFINITI of South Bay. We look forward of taking very good care of you and your INFINITI Q56 for years to come. We appreciate your business.

January 15, 2019

Quality Service Early arrival , work got done within reasonable time frame. Wilson willing to walk me through and explain all my questions. One of the few I can call More

by OROVISTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

Thank you for taking the time to give us feedback on your recent service visit at INFINITI of South Bay. We appreciate that you have recognized Wilson for his good work in making sure you understood the repair and in getting it completed in the time frame he stated. It is good to know that he is responsive and is providing quality service. Thank you.

January 15, 2019

Got the job done quickly! Dropped it off at 2:00 pm and it was ready at 6:00 — great service! Service waiting area was very nice. Edson was easy to work with. More

by JIMJUNEAU1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

Jim, Thank you for posting online how Edson was able to get you in and out quickly. And thank you for mentioning our newly remodeled waiting room. We have designed it to have comfortable lounge chairs for clients to relax and enjoy some TV, work stations for clients who need to catch up on some work and chairs with tables for clients who want to sit and have personal discussions during their visit. Thank you for being a client of INFINITI of South Bay, we appreciate your business.

January 15, 2019

great experience I have been coming to this dealer for the last 3 years , Wilson has been the one to attend me most of the times . He does a great job always working More

by JOHAN.ESCOBAR95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

Johan, Thanks for posting online that you had a "Great Experience" during your service visit to INFINITI of South Bay. We'll make sure we pass this along to Wilson - It's so encouraging to our members when they receive such great feedback. Thanks for your loyalty and we look forward to providing this same great service for years to come.

January 15, 2019

Quick service as needed perfectly satisfied. Called later in the day to see if I could come in and get an oil change. They told me absolutely and to come on down, I did so in and out in an hour More

by KENNETHMARTINJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

That's what we love to hear, another perfectly satisfied customer. That team we have there in service at INFINITI of South Bay sure does have it together. We are pleased to learn that we were able to fit you in and get you in and out quickly. Thank you for servicing with us at INFINITI of South Bay.

January 14, 2019

The greatest excellent service that I have ever received fro Because I have been going to the dealer for well over two years each and every time that I go I get the best possible service that I can get an that More

by BettyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

Betty, Thank your for the greatest excellent service review you have posted online, We appreciate your recognition of Edson and the entire team at INFINITI of South Bay. We sincerely appreciate your loyalty as a client and look forward to providing an exceptional experience in your visits to come. So glad to learn of your endorsement of the professional customer service you received.

January 14, 2019

Good, but didn't call me. The building is great, people are friendly. Not sure why only one of the three people behind the service desk could help me when the other two were no More

by RSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 16, 2019 -

INFINITI of South Bay responded

Thank you for leaving such a positive review in spite of the lack of attention of our team. It is a fine line between being attentive and over attentive. We never want to be over demanding or upselling or over engaged, yet it appears that we could have done better. Our service team is directed to to engage our clients throughout the service process to ensure our clients are knowledgeable on their service status. We only hope we can provide better service on your next visit. Alerting this to the team, and in the mean time, we appreciate your understanding and patience, Thank you.

January 13, 2019

Engine Systems Maintenance Two important engine component areas were diagnosed and expertly repaired. My service technician was thorough and my service advisor, Wilson Chihuahu More

by Bobbyg37S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caron, Wilson Chihuahua
Jan 16, 2019 -

INFINITI of South Bay responded

BobbyG, So cool to learn that our service team at INFINITI of South Bay was able to expertly diagnose and repair your vehicle. Wilson was great in helping to make sure your repair was affordable, and also please remember to check out online service coupons that are updated monthly We look forward to your next visit and sincerely appreciate your business. Thank you..

January 12, 2019

Great Service! This is the second time I set up an appointment with Edson and he is just great. He is so helpful when it comes to scheduling my service appointment a More

by YESSIEV123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

INFINITI of South Bay responded

YessieV, Thank you for your positive Five Star review of Edson and your service experience at INFINITI of South Bay. It is good to know that our training is paying off in that your found our team to be efficient in scheduling your appointment and informative during your service. Apologies that we were not able to wash your car this time, yet we appreciate your recognition of the great car wash we performed on your last visit. We love positive and appreciative clients like you and look forearm to your next visit. Thank you!

January 11, 2019

One of those funny little issues. A hissing sound from the rear seat speaker with air coming out was determined to be from the seat heating/cooling switch accidentally turned on. More

by MBUSMAN04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego - technician, Ever Villalobos
Jan 16, 2019 -

INFINITI of South Bay responded

Ha! Such a real annoyance that turned out to be a little problem. So glad that we were able to diagnose it quickly, as sometimes these little mysteries are hard to find. Thank you for your positive review of your service experience at INFINITI of South Bay and our Service Advisor Edson. We appreciate your confidence of our team at INFINITI of South Bay,

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