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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,811 reviews

January 21, 2019

Auto Service Warm and professional reception. Beautiful and comfortable waiting room. Timely notifications of changes and completion of service. Very nice friendly More

by DeborahH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2019 -

INFINITI of South Bay responded

Deborah, Thank you so much for your kind review and recognition. Good client service is about feeling welcome, being kept informed, timely service and delivering on commitments. We are so pleased to learn that Edson delivered this experience during your recent service visit to INFINITI of South Bay. And thank you for recognizing our recent remodel, making our waiting area elegant and comfortable. We appreciate your review and your business. Thank you.

January 21, 2019

Very good customer service Candice Roxana is always very helpful. I only deal with her because I’m a woman and I feel very comfortable with her. Her customer service is Stellar! More

by Queenie50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 23, 2019 -

INFINITI of South Bay responded

Another great review for our star Service Advisor Candice! Thank you so much for posting online so that everyone could see how much you think of her. We think the world of her too! Glad to know Candice helps make you feel comfortable during your visits. Many clients find to appreciate the fact that she thoroughly explains the work to be completed, how much time in should take and what it should cost. And, if there is ever a deviation from the expectations she sets, she contacts her customers to update them on the status of their vehicle repair. Thank you for servicing with us at INFINITI of South Bay.

January 21, 2019

Great service and fast Brought my car in for routine maintenance on Saturday at 3:30. They had it some and washed in an hour! They are always friendly and do good work. More

by TNAUMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 23, 2019 -

INFINITI of South Bay responded

Great service and fast is how we like to serve it up at INFINITI of South Bay. We usually see business start slowing down after 3:00 PM on a Saturday. Ends up that this is actually a great time to visit for service if you're looking for routine maintenance. Candice sure is a prize to our team, isn't she. Glad you found your interactions with her to be friendly and the work to be good. Thank you for servicing your vehicle at INFINITI of South Bay.

January 18, 2019

Great On a rainy day quick in and out service and great price and nice loaner ..good coffe in lobby ..same day service ..good communication....thx again...a More

by FRANCISCO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 18, 2019 -

INFINITI of South Bay responded

Francisco, Thank you for the great review of your service experience at INFINITI of South Bay. Great to know that we were able to get you in and out quickly. And, yes, that Starbuck's coffee we have in our lounge sure is good, isn't it? We have danishes and breakfast treats in the morning and should you visit in the afternoon, you'll find fresh cookies and trail-mix bars... among some other treats that we change out weekly. Thanks for the recommendation and we look forward to seeing you again. Thank you for your business.

January 18, 2019

Picking up car from service. Great that they took care of an existing dent to the bumper, that happened on the lot, after I purchased my car. Definitely took care of me. More

by rickeyhall
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Schweizer, Candice Roxas
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Feb 07, 2019 -

INFINITI of South Bay responded

We are so appreciative that you gave us the opportunity to properly address the situation to your satisfaction. And we are most apologetic that this happened. Thank you for your positive review for Candice and Edson and we're so pleased to learn that they took care of you. Thank you for your patience and understanding and thank you for servicing at INFINITI of South Bay.

January 18, 2019

Perfect Service Infiniti of South Bay has always provided my husband and I with great service. Candice is always a gem, she always takes care of me. Love her! More

by TJ7403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Feb 07, 2019 -

INFINITI of South Bay responded

Perfection is what Candice is all about! Thank you kindly for recognizing her efforts to provide an exceptional service experience during your visit to INFINITI of South Bay as Candice tries so hard to be the best that she can be. We're glad to learn you and your husband have found a reason to continue servicing at INFINITI of South Bay.

January 17, 2019

Great service and personnel The personnel at the dealer is very professional and nice. My car was well taken care of. They explained to me thoroughly what my car needed and how More

by SANCHEZK239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2019 -

INFINITI of South Bay responded

We have found that good customer service starts with being good to the customer. That is why we stress the importance of explaining what the vehicle needs, what will be done, how long it will take and how much it should cost. It's great to learn that you found our team professional and friendly.Thank you for your recommendation.

January 17, 2019

Great Experiance at Service Center Been going to this Service Center since 2011. Customer service is always Awesome! Candice in service is always friendly and easy to deal with. She co More

by HSTIEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 18, 2019 -

INFINITI of South Bay responded

Hstiebel, Thank you for your loyalty in servicing at INFINITI of South Bay for all these years. And we're glad to learn that you feel we are providing the same great service for over 8 years now. We appreciate that you have recognized Candice for being friendly and easy to work with. We appreciate your business, thank you!

January 16, 2019

Quick & Easy It was a rainy day. The drainage at your drop off area is sub-par, but the service guys made sure to try and sweep off the ponding so I didn’t step in More

by Sheng0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lopez, Ever Villalobos
Report | Print
Jan 16, 2019 -

INFINITI of South Bay responded

Sheng, Thank you for bringing this drainage issue to our attention, we'll be sure to speak with our facilities team. In the mean time, we are glad that we were able to sweep some of the water away. Glad you enjoyed our fresh roasted Starbucks coffee, that machine sure brews a great cup of java. We appreciate your business, thanks for servicing with INFINITI of South Bay.

January 16, 2019

New Years Toy I was looking to buy/lease a new vehicle and Will was able to provide all the information for what South Bay has to offer. We were able to check out t More

by Sheng0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Luis Alvarez, Alex Lopez
Report | Print
Jan 16, 2019 -

INFINITI of South Bay responded

Sheng, Thank you for sharing your positive sales experience at INFINITI of South Bay. We appreciate that you have recognized Alex and Luis for being welcoming and knowledgeable. While we do keep most of our inventory on location, we do have another secured, locked and covered area where we keep inventory. Although this can take additional time, it ensures that our inventory stays fresh and new being protected from the elements. We apologize that this was inconvenient.

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