INFINITI of South Bay

Great Customer Service Edson is always friendly and helpful. He is very respectful of my time and gives accurate time estimates for repair, so I may plan my day. Edson is always friendly and helpful. He is very respectful of my time and gives accurate time estimates for repair, so I may plan my day. More

Service Ever was great-he greeted me with a smile. I explained to him what I needed to be done. Within minutes my car was in the service garage and done quick Ever was great-he greeted me with a smile. I explained to him what I needed to be done. Within minutes my car was in the service garage and done quickly. 👍👍 More

I continue to come back to Infiniti of South Bay because of my great service advisor Edson. He is always very nice and professional. He doesn’t try to sell you service that is not needed. Ed goes the extra of my great service advisor Edson. He is always very nice and professional. He doesn’t try to sell you service that is not needed. Ed goes the extra mile for his customers. If Ed left this dealership, I would probably go elsewhere for service or just sell my Infiniti and buy a different make of vehicle. Note, this dealership needs to provide better snacks for their customers waiting for service. More

Professional & no pressure on services declined. I had an appointment for inspection and oil change. It took 2 1/2 hours waiting to get my car out. I did not expect to wait 2 1/2 with appointment f I had an appointment for inspection and oil change. It took 2 1/2 hours waiting to get my car out. I did not expect to wait 2 1/2 with appointment for only oil change without additional items. More

Welcoming and efficient I went in for a Check engine light. They took care of it in no time. I had a chance to look at their merchandise and ended up buying some things as we I went in for a Check engine light. They took care of it in no time. I had a chance to look at their merchandise and ended up buying some things as well. They are very customer oriented and friendly. Good coffee and teaa, free WiFi and pleasant atmosphere. More

Awesome service Mark was very knowledgeable and explained everything in detail. His customer service was amazing! Will be recommending him to my friends and family! T Mark was very knowledgeable and explained everything in detail. His customer service was amazing! Will be recommending him to my friends and family! Thank you! More

Ever, Service Writer, Excellent It had been quite awhile since I had been in to the dealership for service on my M-35. Ever was excellent in reviewing what we needed and what was It had been quite awhile since I had been in to the dealership for service on my M-35. Ever was excellent in reviewing what we needed and what was not really needed for a "special circumstance" on my car.....that is, very low miles over its' time. Also, helpful with the loaner which for me is essential, in that the dealership is somewhat far and difficult to get to for extended service beyond a "wait time" oil change. I'll be back soon. Robert Souders More

Amazing Proactive, professional, proficient, and great customer service care. Overall experience was great! Everado managed to provide me with a complimentary Proactive, professional, proficient, and great customer service care. Overall experience was great! Everado managed to provide me with a complimentary shuttle service to take me back to work while my car was being worked on. More

Qx70 for the Win I purchased a CPO 2015 Qx70 from Mark, there was a few issues with light scratches and headlights needed a good buffing. The Manager gave him the ok t I purchased a CPO 2015 Qx70 from Mark, there was a few issues with light scratches and headlights needed a good buffing. The Manager gave him the ok to get it fixed at no additional cost. Cody (I believe his name was) took care of the issues with no problem. Over all great experience, I would recommend Mark and Infiniti of South Bay. I later went back to purchase some floor matts and talk to Kim who needed a few signatures from me, she took care of my gas for the inconvenience. What more can you ask for. More

My experience was wonderful!!! The dealership was very helpful with the service they provided.they were punctual at telling me what was needed for me to keep my car in tip top shape The dealership was very helpful with the service they provided.they were punctual at telling me what was needed for me to keep my car in tip top shape, wilson helped me with all my questions to the best of his knowledge witch made me comfortable thanks! More