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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,811 reviews

May 12, 2019

Great job They always clean n organize n work in a good timely fashion get me in n out n always let me know ahead time what’s going on with my car More

by ANTONESHAHOSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jul 26, 2019 -

INFINITI of South Bay responded

Thank you for letting us know that Candice did a great job during your last service visit to INFINITI of South Bay. Candice is exceptional at keeping her clients informed and is efficient at staying on-top of her business so that the service is done in a timely manner. Also, thank you for recognizing that our dealership is clean and organized. It's all part of the luxury experience of the INFINITI brand. We appreciate your business.

May 10, 2019

Brought in my car for mechanical issues Brought in my car two weeks ago for belt screeching and no issues were found. went to Cerritos infiniti and 3 problems were found. water pump, belt is More

by DAVIDAL310
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Candice Roxas
Report | Print
Jul 26, 2019 -

INFINITI of South Bay responded

At INFINITI of South Bay we only recommend what we see as necessary repairs to keep our clients vehicles running safely and efficiently. We do not over prescribe and recommend service when it isn't necessary. Instead of prescribing a costly repair, we lubed up some points and the sound went away. We did not notice any indications that your water pump or turbos needed replacement. Most clients appreciate our approach, and we are truly sorry if you feel we missed something.

May 09, 2019

Great service Everyone that helped me was great, even though it was my first time there. Candice kept updated throughout my time waiting for my car. Everyone very More

by TNARTHUR52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
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Jul 26, 2019 -

INFINITI of South Bay responded

Kudos to Candice and Edson for providing great service during your first visit to INFINITI of South Bay. We are glad that you found them to be professional and helpful, and that you were kept informed throughout your service experience. Please try us again, and remember to check our website for current service promotions, offers and discounts. We appreciate your business and are grateful for your review. Thank you.

May 08, 2019

Brought my car in for service Good job with the service. There was a part that was to be sent to me. It wasn’t. Had to call back to have it sent or re-sent. That was a bit frustrat More

by STARKMANSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your positive review of your service experience here at INFINITI of South Bay. We apologize that your part had to be resent and the frustration that this caused. Please let us know if we can do anything else for you. We appreciate your business and for servicing your vehicle at INFINITI of South Bay. Thank you!

May 08, 2019

Inconvenient I paid for engine service and they didn’t change what I paid for. Also watch and necklace was stolen from my trunk by employee. More

by FLORESJAYR323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edson Trujillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2019 -

INFINITI of South Bay responded

We understand how upset you must be, and hope that your watch and necklace were simply misplaced and you have found them by now. Our service paperwork that gets signed at time of service does state that we are not responsible for anything left in your vehicle and recommend that you take anything of value with you. We spoke with our technicians and valets and also reviewed our security tapes. While your vehicle was with we did not see anyone access the trunk of your vehicle. Please contact us to let us know if you've found your personal items. Thank you.

May 07, 2019

Amazing We went in to buy a new car. Candace our service rep hasn’t seen us in a while and knew my car needed service. It was as easy as it could be. I am ver More

by TSAMPLES921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

We are so pleased to learn that your experience with Candice here at INFINITI of South Bay has had such a positive impact that it is the reason you'll purchase another INFINITI. Candice's attention to detail and true desire to truly make a difference is what has many clients comping back. We are grateful for her exceptional service to our clients. Thank you kindly for your recommendation, your review and your loyalty.

May 01, 2019

One Less Thing for me to Worry About! From day one Candice has been nothing but the best to my son and I on all levels! I Won’t go anywhere else! Thank You For all of your help... More

by NUNUSMOM1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

We appreciate your loyalty to Candice here at INFINITI of South Bay, and we're pleased to hear that she has treated you and your son so well. We consistently see positive reviews for Candice and have learned to appreciate her more and more with every new review we receive. Thank you for your business, your loyalty and for taking your personal time to post such a positive review.

April 30, 2019

Worst Experience EVER Worst experience ever. As a loyal owner of Infiniti cars and SUVs, this was the worst experience ever. Steven Sundar lied about price and then would More

by LanaArthurK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russell, Steve Sundar
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Aug 03, 2019 -

INFINITI of South Bay responded

We are sorry that your did not have a good experience at our dealership. Our team is truthful, transparent and honest and apologize if there was a misunderstanding.

April 30, 2019

Very helpful and very professional attended me imidietly and took care if everything that needed to be done ,,,i only see candice and edson the other guys are not More

by RKUGEL1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your 5 Star review and for recommending Candice and Edson here at INFINITI of South Bay. It is reassuring to know that you found their service to be helpful and professional. We likewise appreciate your feedback on the other service advisors and will have Candice and Edson be role model examples for them. Thank you for servicing your vehicle at INFINITI of South Bay,

April 28, 2019

Fantastic supper team Team took care of my issue with the key FOBs immediately & showed me how to replenish batteries for the next time around. Also washed & cleaned car. More

by BBPINATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas, Wilson Chihuahua
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for sharing online that the service you've received at INFINITI of South Bay is the best you've ever had from ANY dealer! That's a huge compliment - thank you, thank you! Glad to have been able to resolve the key FOB issue. Looking forward to your next visit. We appreciate your business.

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