INFINITI of South Bay

20000 mile service This is the first time I went to South Bay Service. The service I received was good and the staff were extremely helpful. Wilson took the time to expl This is the first time I went to South Bay Service. The service I received was good and the staff were extremely helpful. Wilson took the time to explain the additional service my car required. More

Good customer service Hello. Thank for you're service and excellent customer service! We need a Infiniti dealership and car service around the west side. Santa Monica, Mar Hello. Thank for you're service and excellent customer service! We need a Infiniti dealership and car service around the west side. Santa Monica, Marina del Rey, Malibu, Beverly hills etc. I find it very complicated to take my car to the nearest Infiniti dealership which is far from I live. I am from Santa Monica and had to take my damaged vehicle all the way to Torrance which the "nearest dealership" If this message could get the Infinti franchise, busines or who ever is charge of setting a Infiniti location. This could be a big win for every Infinti owner. Thank you for you're patience. More

Professional and Friendly I had a very pleasant experience, no hassle sales people and quick delivery. I was especially pleased with Mark Chapman handling the sales. I highly r I had a very pleasant experience, no hassle sales people and quick delivery. I was especially pleased with Mark Chapman handling the sales. I highly recommend this dealership,I have already leased 4 vehicles from them and their service department has always been prompt. More

Fast, Affordable & Friendly Service I gave an e excellent rating to this service center for the following reasons: 1. The service agent was friendly, accessible and communicated every I gave an e excellent rating to this service center for the following reasons: 1. The service agent was friendly, accessible and communicated every step of the way. 2. The price of repairs seems to be fair for the work done. 3. The facilities were clean and offered snacks to the customers. 4. The repairs were all done in a timely manner More

Exhorbitant prices for parts, unresponsive sales staff. I went in for oil change. I was told that the car needed new belts, windshield washer fluid and brake fluid. The prices quoted for all three added to I went in for oil change. I was told that the car needed new belts, windshield washer fluid and brake fluid. The prices quoted for all three added to a whopping $415! Get real and serious about retaining customers. Washer fluid costs $2.99 at Pep Boys. Do you seriously think we will pay $26 for it? While the car was being serviced, I spent quite some time looking at QX30 that was in the showroom. I sat in it, opened all the doors and liked the car. I would have loved to talk to a salesman about it. However, nobody was available or interested in talking to me. The girl at the reception desk watched me while I was walking around the vehicle but did not bother to call the salesman or ask me if I needed help. So much for customer service! More

Amazing service My adviser was wonderful. Overall great service and everyone was very helpful. Thank you!!! Thomas was just great, I will definitely come back here ag My adviser was wonderful. Overall great service and everyone was very helpful. Thank you!!! Thomas was just great, I will definitely come back here again. More

Great Dealership Service The best service representative is Candace! I've been going for the great service South Bay gives plus the care and dedication I receive from Candace The best service representative is Candace! I've been going for the great service South Bay gives plus the care and dedication I receive from Candace are exceptional. I always get the peace of mind that my car is taken care of. Wouldn't go to any dealership for service for as long as I have my car. More

Maintenance for infinity Q50 I had to take my car in for service/maintenance/repair and I’m very grateful to have been in good hands! TY Infiniti of South Bay. I want to specially I had to take my car in for service/maintenance/repair and I’m very grateful to have been in good hands! TY Infiniti of South Bay. I want to specially thank Wilson C. who helped me throughout this service experience. I appreciate the honesty and care provided for my vehicle, for my safety and for the questions and concerns I had. He went above and beyond and I didn’t expect it. But I’m humbled and appreciative of it all and for meeting my financial needs as well. Thank you very much & will definitely recommend anyone I know to this location. More

The beer car buying experience!! I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going ou I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive! More