INFINITI of South Bay

Outstanding Customer Service As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I a As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I am confident that my vehicle will be taking care of. Edson Trujillo with respect, professionalism and dedication. Thanks for all you do! More

Thank you I of SB! Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent staff! More

Oil leak fixed Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle da Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle days later. More

Excellent service by Ever! Came in with a problem with windshield washer. Ever quickly diagnosed the problem and then repaired. I waited for the repair to be done and the car wa Came in with a problem with windshield washer. Ever quickly diagnosed the problem and then repaired. I waited for the repair to be done and the car was delivered all nice and shiny having been washed. More

Very satisfied customer Upon arrival, I was immediately greeted by Everado. He met me outside of the dealership as my car was being offloaded by the tow truck and asked what Upon arrival, I was immediately greeted by Everado. He met me outside of the dealership as my car was being offloaded by the tow truck and asked what he could help me with. I can’t tell you how pleased I was to see that he was eager to help me after dealing with an unexpected and stressful car situation (which had stopped in the middle of a busy road.) He was very professional while assisting me and was even able to set me up with a nice loaner while the work was completed. I’m new to the area and regularly service my car at Infiniti dealerships and based on my first experience at the South Bay location, I will be returning for any other servicing needs. Thank you Everado. More

Good service I really recommend this dealership, I don’t usually make review, but I would like to rate this one, they have Very good service, friendly, honestly a I really recommend this dealership, I don’t usually make review, but I would like to rate this one, they have Very good service, friendly, honestly and good price. More

Regular Maintenance at the dealer I have been going to Infiniti South Bay for all service & maintenance on my vehicle since I bought it almost 10 years ago. Making the appointment was I have been going to Infiniti South Bay for all service & maintenance on my vehicle since I bought it almost 10 years ago. Making the appointment was quick & easy. I usually request Wilson but all the service reps are pleasant and professional. Since I only needed an oil change I was not able to get a loaner. However, I wish a loaner was available for loyal customers because an oil change is still at least 2 hours (closer to 2.5). I look for service coupons and discounts before I go in. The waiting area is new and clean and usually stocked with treats. More

My Experience!! The Staff is very Friendly, courteous, and will go the extra mile, all while putting a smile on your face. Even if the problem isn’t resolved they wil The Staff is very Friendly, courteous, and will go the extra mile, all while putting a smile on your face. Even if the problem isn’t resolved they will figure it out with you. More

Great Customer Service I felt great Energy and very welcome by all employees in the facility. I will definitely recommend this dealership to all my friends and family. I felt great Energy and very welcome by all employees in the facility. I will definitely recommend this dealership to all my friends and family. More

Handling of problem solving and follow through A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout a A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout about. The service coordinator, Edson took a speedy measures to handle this situation and 3 weeks later I got a brand new engine without the noise, brand new brakes without the squeal, and back in shape like the first day I bought the car. Kept me informed throughout the whole process with courtesy. You can buy car at any dealerships but you cannot get the excellence in customer services at every dealerships. This one I am impressed! More