INFINITI of South Bay

Service Advisor - Needs Improvement My service advisor did not contact me with the status of my repair even after almost a full day. He does not have much technical knowledge of car repa My service advisor did not contact me with the status of my repair even after almost a full day. He does not have much technical knowledge of car repair and only repeats what was told to him by the tech. He is not able to give me any repair/replace options. More

Great South Bay Infiniti Service and Parts Department knows what they’re doing. They are very knowledgeable. Candice and her team always takes care of me. I South Bay Infiniti Service and Parts Department knows what they’re doing. They are very knowledgeable. Candice and her team always takes care of me. I highly recommend their service and parts department ONLY. More

Fit me in as a walk in I walked in late in the afternoon and they squeezed me in for an oil change. Ran a maintenance check and all. they even had time for a quick car wash. I walked in late in the afternoon and they squeezed me in for an oil change. Ran a maintenance check and all. they even had time for a quick car wash. Very happy with the service. More

Best service department! Thanks everado!! Everado respected my time and made sure the service was performed quickly. The SUV was returned nice and cleaned and I can't say enough good things ab Everado respected my time and made sure the service was performed quickly. The SUV was returned nice and cleaned and I can't say enough good things about Everado. Thanks again! More

At the last minute I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now!" The flat would not allow me to return to Cerritos Infiniti, however I was in the proximity of SB Infiniti. I contacted them at 2:30P on a Saturday and they said, "Come on in!" They got me in and out - and I still had time to test drive my baby! More

First time not satisfied! I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes, that have been changed twice!! Two of the three noises I had when I originally brought my car in has been fixed but this last one is driving me crazy and I work three jobs, so just dropping in at the drop of the hat isn’t an option. I am going to have to bring my car in again which will make this the third time. I really don’t want to keep going through this. More

Great service Best Infiniti dealer so far. Treat you like family. They explain everything in detail and go above and beyond to make sure u are taken care of. Pric Best Infiniti dealer so far. Treat you like family. They explain everything in detail and go above and beyond to make sure u are taken care of. Priceless More

Awesome Excellent service, very smooth process. I am very happy with my new car and how I was taken care of. Will recommend to family and friends if they ever Excellent service, very smooth process. I am very happy with my new car and how I was taken care of. Will recommend to family and friends if they ever want an Infiniti. More

Rwview Candice was extremely helpful throughout the entire process. She updated me periodically on the process and thoroughly explained what was completed on Candice was extremely helpful throughout the entire process. She updated me periodically on the process and thoroughly explained what was completed on my vehicle. Will definitely return to her for assistance More

Friendly and knowledgeable I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to g I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to get me in and out quickly with no issue or fuss. More