INFINITI of South Bay

FANTASTIC! THE BEST! They were fabulous. They were so accommodating and made sure we were over satisfied with our purchase. They knew exactly what they were doing and was They were fabulous. They were so accommodating and made sure we were over satisfied with our purchase. They knew exactly what they were doing and was quick about it as well. They made my purchase go smoothly and it was my first time buying a car. Overall experience 100/10. Surpassed my expectations!!! More

GREAT FOLLOW UP Work was great and follow up was outstanding!! Ever made the entire process easy and kept me informed through out the entire repair. I will never go Work was great and follow up was outstanding!! Ever made the entire process easy and kept me informed through out the entire repair. I will never go anywhere else. More

Repairs I brought in my car for repair due to the bumping feeling I experience when. I drive. The repair team and Wilson Chihuaha did a great job in fixing th I brought in my car for repair due to the bumping feeling I experience when. I drive. The repair team and Wilson Chihuaha did a great job in fixing the problem. More

Always treated like number 1 This place always makes me feel welcome and special Edson once he sees me he attends my needs in my car. all I need to do is relax in the customer lo This place always makes me feel welcome and special Edson once he sees me he attends my needs in my car. all I need to do is relax in the customer lounge enjoy my coffee and watch some tv. The car was taken care and also was wash and clean inside. Thank you south bay infinity for the attention and care. More

Help repairing an old vehicle I am waiting for your dealership to locate a sensor for the cruise control. It has been a month and no part has been found. Your labor charge is 12. I am waiting for your dealership to locate a sensor for the cruise control. It has been a month and no part has been found. Your labor charge is 12.857 times more. That alone will make a person search for Sevice elsewhere. I haven’t looked at my slash protection under my motor, it was installed after the car was returned to me( part was laying on the back seat). Now I will have to start looking for the sensor, if and when I find it. Why would come back to dealership( insurance company paying the bill. I have no cruise control. You haven’t shown me that you deserve a labor price that’s 12.857 higher. More

Great service I brought my Q50 for unexpected computer problems after lunch. I received car back the same day. In addition they fix some noise problems and other wi I brought my Q50 for unexpected computer problems after lunch. I received car back the same day. In addition they fix some noise problems and other without asking More

New Lease I came to South Bay Infiniti to get another lease I had two months left from the time I walked in every one were so helpful and thorough. They followe I came to South Bay Infiniti to get another lease I had two months left from the time I walked in every one were so helpful and thorough. They followed through until I drove off the lot and even took the time to text me and send me a nice card to make sure I was good. Great Customer Service!!! More

Thanks Very good service was very professional and friendly I like coming to the South Bay infinity dealership they are always willing to help you out thanks Very good service was very professional and friendly I like coming to the South Bay infinity dealership they are always willing to help you out thanks again for your service More

Excellent Service The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignm The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignment, a.c issues and peeling headlights (happened once and they got it sorted out right away) The service Rep who I go to for any services that need to be done is Edson. The way he helped me out when I had a a.c. problem and my Headlights were peeling was outstanding. Its because of the service I receive from both South Bay Infiniti and Edson that I will for sure keep bring my car to them. More

Incomplete diagnosis. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Did have s driver take me home and pick me up. Candice was professional and frienfly. Edson Trujillo was not involved in this service. Cost of all service was extremely high but I had no choice. More