INFINITI of South Atlanta

I saw a 2008 G37S from the dealership and had quite a rough time getting in touch with my first salesman. After asking for another one, we had coordinated for myself come down for a test drive the next d rough time getting in touch with my first salesman. After asking for another one, we had coordinated for myself come down for a test drive the next day after I made it known that I live about 3.5 hours away. When I got there, the salesman was nowhere to be seen and I was referred to yet another salesman (3rd one at this point). The salesman took me out for a test drive, and I loved the vehicle - the quality of every vehicle at the dealership was fantastic. When we began processing the paperwork, he came back and told me the vehicle was already sold. Not sure why the dealership bothered to call me the day prior and have me drive total of 7 hours for a vehicle that was no longer in sale... and I had been trying to get in touch with them for a week prior... To their credit, the salesman was pleasant and tried to get me another vehicle... Except it was out of my budget (35.5K vs 30K) and not really the color I wanted. They seemed very eager to help me, but the fact is that I drove from a long distance, only to be told that the vehicle was already sold when they had confirmed that it was still on sale day prior. It really kills the consumer faith and experience. In summary, the dealership salesmans are hard to contact, doesn't really coordinate well for people coming from long distances, doesn't keep a very accurate accountability of their vehicles apparently, and sharks people and tries to get them a different vehicle for higher price. Their vehicles are top-notch quality, and the people that actually do correspond with you are very candid. I see that the vehicle I was still interested is still in their website inventory, so I sincerely hope that this is not a marketing ploy of attracting potential buyers to come down so they can offer them a different vehicle. More

In today's world, "somewhat decent" customer service is the norm . . . if you're lucky! Excellent service is extremely rare. If you're in the market for an automobile do yourself a favor and e service is the norm . . . if you're lucky! Excellent service is extremely rare. If you're in the market for an automobile do yourself a favor and experience it for yourself. The moment I contacted them via internet I received a prompt and warm response. I apprecited the $300 price reduction if I scheduled an appointment to test drive and eventually purchased. I arrived earlier than scheduled at the dealership and was welcomed by Lorenzo. Lorenzo took the time to sit with me and explain the difference and benefits of purchasing from Infiniti of South Atlanta. Lakisha joined us later and I was further assured that I made the best decision. The time they took to ensure that I was well informed certainly made a difference. I shopped many dealerships and this experience was exceptional. The added values you receive with the purchase are numerous. Being in the luxury hotel industry for 23 years, my goal is to exceed guests expectations daily. It was such a wonderful experience to be on the receiving end. Thank you! More

It was easy to give an overall excellent review for Infiniti of South Atlanta. Our experience was seamless from start to finish. We love working with the team at this location and certainly would rec Infiniti of South Atlanta. Our experience was seamless from start to finish. We love working with the team at this location and certainly would recommend them to others. As far as we're concerned, that get nothing short of high praise! More

Nice friendly staff. Good follow up from the moment I placed my inquiry. Made the purchase...love the vehicle. Still waiting on some small items promised for the vehicle as part of the purchase and its placed my inquiry. Made the purchase...love the vehicle. Still waiting on some small items promised for the vehicle as part of the purchase and its been more than a month, but overall good experience. More

I am very please with the purchase of my M-37 It was a I am very please with the purchase of my M-37 It was a great experience.Lakisha was very knowledgeable. She walked me through most things and w I am very please with the purchase of my M-37 It was a great experience.Lakisha was very knowledgeable. She walked me through most things and was willing to answer questions.I left feeling that I could contact her if the was a problem. More

Marcus was excellent. The price was very good. He was nice enough to sign me up for free oil changes for the life of the vehicle. They processed my paper work very quickly, filled the tank full of gas, a nice enough to sign me up for free oil changes for the life of the vehicle. They processed my paper work very quickly, filled the tank full of gas, and detailed the vehicle. Extremely satisfied. Will definitely get my repeat business. More

What a sweetheart! He wasn't my sales guy but he noticed me outside the dealership looking utterly confused because I could not figure out how to work something in my new car. Whatever I needed took about t me outside the dealership looking utterly confused because I could not figure out how to work something in my new car. Whatever I needed took about ten minutes to figure out but he did it. Outstanding customer service and great patience. He made my first Infinity purchase a pleasant one. More

From the time I came into South Atlanta Infiniti everyone was extremely friendly. Marcus worked with me and answered all of my questions. He understood the product and was able to get me the price I wanted was extremely friendly. Marcus worked with me and answered all of my questions. He understood the product and was able to get me the price I wanted for the new car and my trade. I was extremely pleased with my purchase. More

Marcus was very personal. We discussed my needs and the desired features I was looking for in a vehicle. He worked diligently in finding me a vehicle that meet my needs. He exceeded my expectations. desired features I was looking for in a vehicle. He worked diligently in finding me a vehicle that meet my needs. He exceeded my expectations. More