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INFINITI of South Atlanta
Union City, GA
283 Reviews
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Showing 283 reviews
March 22, 2012
After an extensive search of Atlanta and the After an extensive search of Atlanta and the Tampa/Sarasota area of FL, I found a low miles, pre-owned G35 at a terrific price at Infinity of South After an extensive search of Atlanta and the Tampa/Sarasota area of FL, I found a low miles, pre-owned G35 at a terrific price at Infinity of South Atlanta. Notwithstanding an appointment with one of the internet salesmen, I was not able to test drive the car on the first visit as the car was getting new tires. The first salesman on that visit dressed the part but seemed dismissive. This individual failed to follow through on my desire to test drive a pre-owned car at the bottom of the price range he is probably accustomed to working. After waiting a day without receiving a call, I elected to stop by the dealership on the third day to check the status of the G35. On the second visit I met Lorenzo who was significantly more personable, relaxed , genuine, non-judgmental and just a natural. Besides being very friendly, accomodating and able to answer all of my questions, he displayed a professional and friendly demeanor which went a long way to disolve the bad taste that remainded from the previous salesman. As a result, Infitity of South Altanta gained a long term customer with the resources to eventually purchase a new car. As well, I work for a major employer and will happily recommend this dealership and specfically Lorenzo to my co-workers and friends. The only reason I downgraded the "Quality of Work" is that the air filter was filthy and had not been changed during the "pre-certified" checks. More
by mannyg
March 13, 2012
Thanks to Gregg and Eric for getting me into my first Infiniti....it was a great experience working with them and my family and I will be back to buy another Infiniti from South Atlanta when the time com Infiniti....it was a great experience working with them and my family and I will be back to buy another Infiniti from South Atlanta when the time comes. Thanks for all your hard work. More
by airbus319
Employees Worked With
Gregg Todd/Eric Williams
March 05, 2012
My husband and I both purchased a new vehicle at the same day. I think we should have been offer a much better price than what we paid. They don't offer much negociation. Otherwise, a great place with great day. I think we should have been offer a much better price than what we paid. They don't offer much negociation. Otherwise, a great place with great customer service.<>< More
by miah1014
Employees Worked With
Lorenzo Duckworth
March 01, 2012
I am beyond grateful for my experience at Infiniti of South Atlanta. I have been driving the same car for 11 years, so you can imagine the anxiety associated with a car dealership for me. But from the ti South Atlanta. I have been driving the same car for 11 years, so you can imagine the anxiety associated with a car dealership for me. But from the time I walked in to Infiniti South Atlanta, I felt comfortable. The dealership was very nicely set up, and they passed my 1st test, I wasn't ignored when I walked in the door. I received friendly and respectful service starting with the receptionist. Kisha and Gregg both gave me their full attention when working with me to find out exactly what I wanted out of my new car. I initially was looking for a certified used Infiniti, but after not finding what I was looking for, I was shown the new G25, which I had no clue existed. When I realized that this car would fit into my budget I was sold! There was no pressure from any of the sales people that I came in contact with, and it was clear that this purchase would be MY decision. When it came to the financing, Eric and Dave made it the easiest process possible. Eric provided me with every financing scenario that I could think of with a smile. Even when I forgot I had a VPP discount, he pumped out another set of scenarios, including the discount and was so helpful in showing me exactly what my monthly payments would be. Dave was the BEST!! He made the approval process and the paper work as stress free as possible. As you can see, buying from Infiniti of South Atlanta has completely changed my thoughts and views on the car buying experience. It is without a doubt that I will purchase again from Infiniti of South Atlanta. More
by DCooks019
Employees Worked With
LaKisha Johnson, Gregg Todd, David Curtis, Eric Willmes
February 24, 2012
In 2003 I visited this dealership looking to buy a G35. The salesperson was not very personable so I went to Nalley and purchased one the same day. I decided to give this dealership another chance because The salesperson was not very personable so I went to Nalley and purchased one the same day. I decided to give this dealership another chance because I saw a G37 on the internet that they had. I came to the dealership, saw the vehicle, spoke with Lorenzo Duckworth and test drove the vehicle and purchased it the same day. Mainly because of Mr. Duckworth's concern for me as a person and not just another sale. He truly is an asset to this Company. More
by papasgrands
Employees Worked With
Lorenzo Duckworth
February 24, 2012
My overall experience is very positive. From start of communications via internet, I received rapid responses to email questions that helped me in the decision making process to schedule test drive that communications via internet, I received rapid responses to email questions that helped me in the decision making process to schedule test drive that resulted in the purchase of EX35. The staff is friendly and the customer service exceeded my expectations. I would definitely recommend Infiniti of South Atlanta to my family, friends, and co-workers. More
by vaughanj
Employees Worked With
Gregg Todd
February 22, 2012
Lorenzo was just fantastic in providing me a high quality service and commitment. He went above and beyond offering me to compensate a denied discount coupon (denied by the internet sales manager!!!), fillin service and commitment. He went above and beyond offering me to compensate a denied discount coupon (denied by the internet sales manager!!!), filling up my car gas tank. He also arranged to drive my new car home, while I was driving my own car. In terms of Customer Service, I would expect a faster response to send me the car documentation, since it was a cash transaction. It is now three weeks and I am still waiting for their feedback on the date to deliver the documentation. More
by nmattos
Employees Worked With
2
February 03, 2012
We are preapproved by Infiniti and had an appointment to drive/pick up a specific preowned vehicle. We were in route to the dealership, which by the way was 2+ hours away only to receive a call telling us t drive/pick up a specific preowned vehicle. We were in route to the dealership, which by the way was 2+ hours away only to receive a call telling us the car was just sold out from under us. We had agreed on numbers with our sales person and the only thing standing in the way was a test drive. We were prepared to take possession immediately. We feel it is in very poor taste for the dealership not to have given us the courtesy of our predetermined appointment before selling it out from under us. Very distasteful business strategy. More
by Alisahedden
Employees Worked With
John abate
January 13, 2012
My wife and I first visited Nalley infinity Marrietta, GA. Two women and two men at the front desk watched as my wife and I got out of my car and proceeded to go look at the qx56. Still, no one acknowledg GA. Two women and two men at the front desk watched as my wife and I got out of my car and proceeded to go look at the qx56. Still, no one acknowledged us until we actually entered the showroom. While in the show room opening and looking at the qx56, no one offered their assistance. So, I took my business to Infinity south Atlanta where Mr. Duckworth and others there treated me with professionalism. More
by Bobbykim
Employees Worked With
Lorenzo Duckworth
December 31, 2011
I went there today 12/31/11 to shop for a new car. Me and my wife was meet by Rochelle as we got out of our vehicle. She had very keen knowleged about the vehicle that we were looking for and she went above my wife was meet by Rochelle as we got out of our vehicle. She had very keen knowleged about the vehicle that we were looking for and she went above and beyond explaining for more that we expected. Even after we told her that we just wanted to test drive the car and advise we are looking to purchase in 2 months she still assisted like we were getting ready to purchase today. Thanks alot Infinity of South Atlanta. Touch Notch Service!!!! More
by Seaquin
Employees Worked With
Rochelle and Makis Hodge
