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INFINITI of Scottsdale

Scottsdale, AZ

4.6
662 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 662 reviews

April 12, 2022

Friendly place. Everyone helped me and got my car done quick and clean and done on time More

by rdiaz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Samayoa
Apr 15, 2022 -

INFINITI of Scottsdale responded

We're happy to help!

April 08, 2022

I had a great experience and great service. I had all my questions answered and had an enjoyable sales rep More

by sheila.amoroso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinasche Mutema
Apr 12, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

April 08, 2022

Matt provides great, prompt customer service and always gets back to me quickly via phone or text. They always do what they say there’re going to do and I’m always able to schedule my appointments in a tim More

by DougP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Delvecchio
Apr 12, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback, from all of us here at INFINITI of Scottsdale!

March 13, 2022

My sales rep was great, but the finance dept made representations regarding products I purchased (like pre-purchased maintenance and wear and tear) at the time of my lease that were misleading and de More

by maria
Customer Service
Recommend Dealer
No
Employees Worked With
Bryan Nelson, Candi Hartzer, James Hedine
Mar 28, 2022 -

INFINITI of Scottsdale responded

Thank you for providing feedback on your experience, Maria. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please contact William Munz, our Executive Manager, at 480-718-3835.

March 12, 2022

Second car I have been involved with a purchase at Infiniti of Scottsdale.. Good people, friendly, my son and I have been dealt with fairly both times More

by dkov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (sales), Bryan Nelson, Tony Mancillas
Mar 14, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

March 12, 2022

James and Tony did a great job in helping me buy my 4th Infiniti. Both of them made me feel comfortable throughout the process. There was no pressure from them. It was a seamless and friendly process from More

by Boneswhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas, James Bakalar, Brian Trad
Mar 14, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

March 11, 2022

People are friendly, knowlegeable, polite and listen to your questions. I would recommend them to my friends. More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hedine, Kiefer Candelaria
Mar 14, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback, Bill!

March 10, 2022

Buying my Q50 at Infiniti of Scottsdale was a great experience. Perry was a very knowledgeable salesperson and Danielle worked magic in the Finance Office to get me a better rate than expected. I would More

by Clslyng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle in Finance and Jason in Sales, Perry Taylor
Mar 14, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 08, 2022

We had a great experience purchasing our Q50 at the North Scottsdale dealership. Staff was very helpful. More

by Pmgaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson, Candi Hartzer, Tony Mancillas
Mar 10, 2022 -

INFINITI of Scottsdale responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 05, 2022

Both Candi and Danielle were excellent and very helpful. They made the experience comfortable and got the paperwork done as quickly as possible. More

by Doug S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle in Finance, Candi Hartzer
Mar 07, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback, Doug!

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