INFINITI of Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 662 reviews
Matt provides great, prompt customer service and always gets back to me quickly via phone or text. They always do what they say there’re going to do and I’m always able to schedule my appointments in a tim gets back to me quickly via phone or text. They always do what they say there’re going to do and I’m always able to schedule my appointments in a timely manner. They’ve even been able to get me in same day if an emergency. They also installed an after market dashcam for me which works wonderfully. This is our Infiniti location of choice even though we don’t live very close. More
My sales rep was great, but the finance dept made representations regarding products I purchased (like pre-purchased maintenance and wear and tear) at the time of my lease that were misleading and de representations regarding products I purchased (like pre-purchased maintenance and wear and tear) at the time of my lease that were misleading and deceptive and the dealership refused to provide any credit or accommodation to me to rectify its misrepresentations because it was not making any money on the lease buy out. Given my experience I no longer trust the representatives at the dealership and would not recommend that anyone purchase or lease a vehicle with them. More
Second car I have been involved with a purchase at Infiniti of Scottsdale.. Good people, friendly, my son and I have been dealt with fairly both times Infiniti of Scottsdale.. Good people, friendly, my son and I have been dealt with fairly both times More
James and Tony did a great job in helping me buy my 4th Infiniti. Both of them made me feel comfortable throughout the process. There was no pressure from them. It was a seamless and friendly process from Infiniti. Both of them made me feel comfortable throughout the process. There was no pressure from them. It was a seamless and friendly process from start to finish. More
Buying my Q50 at Infiniti of Scottsdale was a great experience. Perry was a very knowledgeable salesperson and Danielle worked magic in the Finance Office to get me a better rate than expected. I would experience. Perry was a very knowledgeable salesperson and Danielle worked magic in the Finance Office to get me a better rate than expected. I would highly recommend this dealership! More
Both Candi and Danielle were excellent and very helpful. They made the experience comfortable and got the paperwork done as quickly as possible. They made the experience comfortable and got the paperwork done as quickly as possible. More