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INFINITI of Scottsdale

Scottsdale, AZ

4.5
656 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 656 reviews

May 07, 2022

The team at Infiniti of Scottsdale is exceptional from tip to tail! Definitely recommend them to anyone in the market for a new vehicle! More

by S. Pesnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas, Bill Munz
May 09, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review, congrats on the new purchase!

April 26, 2022

The staff was amazing and got everything done in a timely and professional manner. Was very impressed and would go back More

by Sly2207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Taylor, Bill Munz
Apr 28, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback and congratulations on the new vehicle!

April 18, 2022

Overall great experience. I used to work at a shop back in my home state and being new to Arizona I wasn't sure what to expect, but Infiniti of Scottsdale did not disappoint. More

by Burnzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reich, James Drake
Apr 19, 2022 -

INFINITI of Scottsdale responded

Thank you for the positive feedback, we're always happy to help!

April 16, 2022

Honest and friendly service. Can’t beat it! No mark ups was a great surprise these days. More

by Tim R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinasche Mutema
Apr 18, 2022 -

INFINITI of Scottsdale responded

We strive to provide excellent customer service, we're happy you were able to experience. Congratulations on the new purchase!

April 12, 2022

Friendly place. Everyone helped me and got my car done quick and clean and done on time More

by rdiaz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Samayoa
Apr 15, 2022 -

INFINITI of Scottsdale responded

We're happy to help!

April 08, 2022

I had a great experience and great service. I had all my questions answered and had an enjoyable sales rep More

by sheila.amoroso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinasche Mutema
Apr 12, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

April 08, 2022

Matt provides great, prompt customer service and always gets back to me quickly via phone or text. They always do what they say there’re going to do and I’m always able to schedule my appointments in a tim More

by DougP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Delvecchio
Apr 12, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback, from all of us here at INFINITI of Scottsdale!

March 13, 2022

My sales rep was great, but the finance dept made representations regarding products I purchased (like pre-purchased maintenance and wear and tear) at the time of my lease that were misleading and de More

by maria
Customer Service
Recommend Dealer
No
Employees Worked With
Bryan Nelson, Candi Hartzer, James Hedine
Mar 28, 2022 -

INFINITI of Scottsdale responded

Thank you for providing feedback on your experience, Maria. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please contact William Munz, our Executive Manager, at 480-718-3835.

March 12, 2022

Second car I have been involved with a purchase at Infiniti of Scottsdale.. Good people, friendly, my son and I have been dealt with fairly both times More

by dkov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (sales), Bryan Nelson, Tony Mancillas
Mar 14, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

March 12, 2022

James and Tony did a great job in helping me buy my 4th Infiniti. Both of them made me feel comfortable throughout the process. There was no pressure from them. It was a seamless and friendly process from More

by Boneswhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas, James Bakalar, Brian Trad
Mar 14, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

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