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INFINITI of Scottsdale

Scottsdale, AZ

4.6
670 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 670 reviews

July 01, 2022

It was a great car purchase experience. Totally professional and experienced team. Highly recommend Infinity of Scottsdale More

by carrg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Bakalar
Jul 05, 2022 -

INFINITI of Scottsdale responded

Thank you for the positive review!

Jul 06, 2022 -

INFINITI of Scottsdale responded

Hi Carrg, we are very happy to have provided you with such a positive experience!

June 28, 2022

Great experience! Jason and everyone else were helpful! Highly recommend Infiniti of Scottsdale to anyone looking to buy or lease a car! More

by MatthewHunmel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson, Jason Smith
Jun 29, 2022 -

INFINITI of Scottsdale responded

Thank you for the positive review, enjoy your new vehicle!

June 09, 2022

Fast, friendly, professional and good service. Same day service and detailed inspection results and reports. No hard sell. More

by SChen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Morgan
Jun 10, 2022 -

INFINITI of Scottsdale responded

Thanks for the positive review, we're happy to hear you enjoyed your experience. Congratulations on your new vehicle!

June 07, 2022

I could not find the vehicle I was looking for locally, and the dealership here in town was less than helpful. I made one call to Infiniti if Scottsdale, and from there, finding the perfect vehicle was smo More

by Dwwtucson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hedine, Jason Smith
Jun 08, 2022 -

INFINITI of Scottsdale responded

Thanks for the positive feedback. We're happy to hear Jason was able to give you transparency and quality customer service during your visit. Congratulations on your new purchase!

June 05, 2022

Follow thru from managerJim was excellent. .. sales person Jason Smith was exceptional...the finance person needs some training & help with customer service ... attitude was marginal & was unwi More

by Sitodd0628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hedine, Jason Smith
Jun 06, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

June 05, 2022

Thanks you for the excellent service. Alfonso was extremely friendly helpful and professional throughout the entire process. More

by pmgoldqc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso
Jun 06, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback, from all of us here at Infiniti of Scottsdale!

June 03, 2022

Alfonso was absolutely AMAZING! His service was exceptional and very understanding. Thank you so much More

by fsugirl0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 06, 2022 -

INFINITI of Scottsdale responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 02, 2022

The experience at this dealership was very nice all around. Alfonso helped me with the purchase of a used car being very personable and professional. I felt it was a group effort through the dealership More

by mtucker0018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Santos
Jun 03, 2022 -

INFINITI of Scottsdale responded

Thank you for the feedback. We're happy to hear you had an excellent experience during your visit. We hope you think of us in the future, and congratulations on the purchase!

May 31, 2022

I received excellent service from Alfonso Also Alfonso answered all my questions Alfonso gave me an excellent service in my Spanish language, I liked that a lot More

by Liliana
Recommend Dealer
Yes
Employees Worked With
Alfonso santos
Jun 01, 2022 -

INFINITI of Scottsdale responded

Liliana, thank you for the positive review. We're glad to hear you received excellent service from Alfonso and he was able be knowledgeable and find you a vehicle you would enjoy. We hope you think of us again in the future. Congratulations on the new car.

May 26, 2022

The staff was very friendly and helpful. The reason for the lower score is that they do not offer a buy back program within so many days if you change your mind. It seems like they won't sta More

by CSpiczka
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson, James Hedine, Kiefer Candelaria
May 27, 2022 -

INFINITI of Scottsdale responded

Thank you for taking the time to leave a review. We only wish to be transparent in our business dealings and uphold the rules we abide by. We are willing to work with our customers if it is within our boundaries. If you wish to speak further about the situation, please contact us (480) 448-2423 and to find a solution.

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