INFINITI of Scottsdale
Scottsdale, AZ
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Follow thru from managerJim was excellent. .. sales person Jason Smith was exceptional...the finance person needs some training & help with customer service ... attitude was marginal & was unwi .. sales person Jason Smith was exceptional...the finance person needs some training & help with customer service ... attitude was marginal & was unwillingly to explain in detail the benefits of the insurances & or the extended warrantees & the maintenance policy ...he lost me from the beginning... otherwise all was good. Looking forward to connecting with Tec person! Thank you Sylvia More
The experience at this dealership was very nice all around. Alfonso helped me with the purchase of a used car being very personable and professional. I felt it was a group effort through the dealership around. Alfonso helped me with the purchase of a used car being very personable and professional. I felt it was a group effort through the dealership to get this deal done and for that I am thankful! I was there for about 2 hours, even left to get dinner and the whole process was stress free and smooth. More
I received excellent service from Alfonso Also Alfonso answered all my questions Alfonso gave me an excellent service in my Spanish language, I liked that a lot answered all my questions Alfonso gave me an excellent service in my Spanish language, I liked that a lot More
The staff was very friendly and helpful. The reason for the lower score is that they do not offer a buy back program within so many days if you change your mind. It seems like they won't sta The reason for the lower score is that they do not offer a buy back program within so many days if you change your mind. It seems like they won't stand behind their cars. More
Easy to deal with. Jim an Perry were helpful in answering my questions. They had the exact car I wanted. Jim an Perry were helpful in answering my questions. They had the exact car I wanted. More
Working with Alfonso on my trade-in was perfect! He was transparent about the numbers and expectations in the vehicles we were looking at and his clear communication made everything flow smoothly. C He was transparent about the numbers and expectations in the vehicles we were looking at and his clear communication made everything flow smoothly. Chitchats in between our wait for paperwork and processing of things were friendly, he’s a funny guy. I hope I’m not shopping for another car soon but will definitely keep him in mind for future purchases! More
Below average service department with multiple quality process and performance issues. Good luck in getting quality repairs and satisfactory resolution to warranty issues. process and performance issues. Good luck in getting quality repairs and satisfactory resolution to warranty issues. More