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INFINITI of Scottsdale
Scottsdale, AZ
676 Reviews
INFINITI of Scottsdale is a large, full-service dealership featuring new INFINITI vehicles and the very best, fully-reconditioned used cars available in Arizona, including Certified Pre-Owned INFINITIs.
* We have the largest INFINITI inventory in Arizona; we have sold more INFINITI's - new and used - than any other dealer in the entire Western united States.
* Our Better Business Bureau Rating is the top rating 'A', and we have been Accredited by the BBB since 1990.
* Our General Manager, Kris Schatzberg, and almost all of our management and staff are long-term INFINITI of Scottsdale employees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 676 reviews
December 06, 2007
I attempted to buy a new suv from this dealer. When I arrived at the dealer I was greated by a wonderful lady named Cinda. She showed me 2 vehicles and I liked a different vehicle than Amir picked out f arrived at the dealer I was greated by a wonderful lady named Cinda. She showed me 2 vehicles and I liked a different vehicle than Amir picked out for me. He was very rude and intimidating as I tried to deal for the more expensive vehicle that I liked. He finnaly told me he didnt want my trade in or my deal in a very insulting manner. Amir is a loose canon and avoid this dealership and Amir at all costs. More
by Jiim
Employees Worked With
Amir
August 12, 2004
I purchased my G35 coupe from the fleet department at Midway Infiniti, but I now visit Scottsdale Infiniti for their great service department. Everyone is friendly and helpful, service is done quickly, a Midway Infiniti, but I now visit Scottsdale Infiniti for their great service department. Everyone is friendly and helpful, service is done quickly, and the waiting area is comfortable. I considered trying Pinnacle Infiiniti, but they were rude on the phone, and I've had others tell me they're rude in person.<br><br>I highly recommend the service department at Scottsdale Infiniti. Brothers Tom & Tracy Andrews go out of their way to ensure everything is perfect. This is customer service as it should be. More
by scubazz
Employees Worked With
Tracy & Tom Andrews
December 05, 2003
I've had my Q45 in to Eric for service for years and he and the rest of the dealership staff have been excellent. The technicians always fix my car right the first time and it's done when promised. If you and the rest of the dealership staff have been excellent. The technicians always fix my car right the first time and it's done when promised. If you need your Infiniti serviced or repaired, these are the guys, they're great. More
by garyb
Employees Worked With
eric
December 01, 2003
Went to buy a coupe and trade in my corvette. Went to all three PHX area stores. They gave me the most for my trade, a good price (and the car I wanted) and really good finance terms. Nice Folks. three PHX area stores. They gave me the most for my trade, a good price (and the car I wanted) and really good finance terms. Nice Folks. More
by azcarguy
November 23, 2003
Very friindly but typical pressure by the sales manager like any Van Tuhl dealership, hanging onto your car as you try to drive away. Sales manager swore that the color and equiptment I wanted was not ava like any Van Tuhl dealership, hanging onto your car as you try to drive away. Sales manager swore that the color and equiptment I wanted was not available anywhere in the Western US region. Next day I saw it was available as requested at Bell Infinity, guess Infinity dealers don't work together well. A week later they still haven't been able to register the vehicle. More
by Vinh
Employees Worked With
Lot's
October 24, 2003
I shopped these guys a couple times, but situations dictated no deal. I keep going back will keep going back. <br><br>Last fall I helped a friend by a car there when the local dealer tried to stiff him dictated no deal. I keep going back will keep going back. <br><br>Last fall I helped a friend by a car there when the local dealer tried to stiff him. The sales staff was competent talking over the phone (no, "yeeaah, why don't you come in and..." type stuff), they were great in person, great inventory, aggressive pricing. What more could you want? Go buy your Infiniti there! <br> More
by aronm
