INFINITI of Scottsdale

This may sound strange, but it was actually fun buying a car. Yes, fun. Lee Jones, new car manager, really helped make it happen. In terms of getting the car, he worked hard to find the one that I wanted. car. Yes, fun. Lee Jones, new car manager, really helped make it happen. In terms of getting the car, he worked hard to find the one that I wanted. When he finally found it, he rerouted it to Phoenix in record time. The others who were (and still are!) so helpful and understanding, are part of my ‘group of three’, include Pat Donohoe and Dennis Lowry. If I have a question, they find the answer. When I say helpful- I mean helpful, for example, when my plates came in I has an exceptionally busy schedule and I could not leave work during normal business hours but… my temporary tags were expiring in a few days. Pat came out to put on my plates at my work (which was pretty far!). The three of them really went over and above of what I expected from a car dealer. This dealership ranks so high because of the people. The one person who knows how to make an operation like this possible is Ken Schatzberg, General Manager and Operating Partner. He knows how to make a customer happy and makes sure his staff does the same. I can testify to this because I have purchased four cars while he has been with SOI. I would not go back to purchase something just because I have a history with a dealership. I go back because I trust they will get me the right car, at a fair price, and treat me like I was someone special even after the purchase. Jerry Lopez (in service) is one of the greatest guys around. He knows his stuff! I have had several cars serviced there and he is always right on the money (in terms of what is wrong with the car). He always gives me updates when my car is in the shop (which is not often) and he calls me when my car is ready to go. I also love that there is a loaner car waiting for me (with gas) and I can get in and out of the service department in short order. I give my hats off to the service guys – the do a great job and when I pick up the car – it is clean and washed. Why do I like to bring my car to IOS for service, simple, I do not have to worry about who is working on the car and that it will be fixed the first tim More

very nice people i have been dealing with for over 3 years.I will continue to lease cars from this dealership. years.I will continue to lease cars from this dealership. More

I have leased about 5 cars from Amir. I cant imagine taking my business anywhere else. Amir treats me like his own brother. I live in Seattle and I drive the 1600 miles just to lease from Amir. taking my business anywhere else. Amir treats me like his own brother. I live in Seattle and I drive the 1600 miles just to lease from Amir. More

I recently leased the G37 Coupe from Infiniti of Scottsdale. Everyone I worked with was very accomodating and made sure I was completely happy with my decision. I will highly recommend Infiniti of S Scottsdale. Everyone I worked with was very accomodating and made sure I was completely happy with my decision. I will highly recommend Infiniti of Scottsdale to others in the future. The Director of Sales Mr. Amir Zodj was very helpful and took the time to meet with me personally to discuss my options. He is an amazing asset to Infiniti. He also helped me with the lease of my previous car the M35. My overall experience was an A+ I have purchased/leased many cars in the past and this was by far the best experience. More

I attempted to buy a new suv from this dealer. When I arrived at the dealer I was greated by a wonderful lady named Cinda. She showed me 2 vehicles and I liked a different vehicle than Amir picked out f arrived at the dealer I was greated by a wonderful lady named Cinda. She showed me 2 vehicles and I liked a different vehicle than Amir picked out for me. He was very rude and intimidating as I tried to deal for the more expensive vehicle that I liked. He finnaly told me he didnt want my trade in or my deal in a very insulting manner. Amir is a loose canon and avoid this dealership and Amir at all costs. More

I purchased my G35 coupe from the fleet department at Midway Infiniti, but I now visit Scottsdale Infiniti for their great service department. Everyone is friendly and helpful, service is done quickly, a Midway Infiniti, but I now visit Scottsdale Infiniti for their great service department. Everyone is friendly and helpful, service is done quickly, and the waiting area is comfortable. I considered trying Pinnacle Infiiniti, but they were rude on the phone, and I've had others tell me they're rude in person.<br><br>I highly recommend the service department at Scottsdale Infiniti. Brothers Tom & Tracy Andrews go out of their way to ensure everything is perfect. This is customer service as it should be. More

I've had my Q45 in to Eric for service for years and he and the rest of the dealership staff have been excellent. The technicians always fix my car right the first time and it's done when promised. If you and the rest of the dealership staff have been excellent. The technicians always fix my car right the first time and it's done when promised. If you need your Infiniti serviced or repaired, these are the guys, they're great. More

Went to buy a coupe and trade in my corvette. Went to all three PHX area stores. They gave me the most for my trade, a good price (and the car I wanted) and really good finance terms. Nice Folks. three PHX area stores. They gave me the most for my trade, a good price (and the car I wanted) and really good finance terms. Nice Folks. More

Very friindly but typical pressure by the sales manager like any Van Tuhl dealership, hanging onto your car as you try to drive away. Sales manager swore that the color and equiptment I wanted was not ava like any Van Tuhl dealership, hanging onto your car as you try to drive away. Sales manager swore that the color and equiptment I wanted was not available anywhere in the Western US region. Next day I saw it was available as requested at Bell Infinity, guess Infinity dealers don't work together well. A week later they still haven't been able to register the vehicle. More

I shopped these guys a couple times, but situations dictated no deal. I keep going back will keep going back. <br><br>Last fall I helped a friend by a car there when the local dealer tried to stiff him dictated no deal. I keep going back will keep going back. <br><br>Last fall I helped a friend by a car there when the local dealer tried to stiff him. The sales staff was competent talking over the phone (no, "yeeaah, why don't you come in and..." type stuff), they were great in person, great inventory, aggressive pricing. What more could you want? Go buy your Infiniti there! <br> More