INFINITI of Scottsdale
Scottsdale, AZ
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Overall - Good Experience. Showed me various cars of my interest. Allowed me to test drive each of them. Were friendly and upfront about any issue in the car including carfax reports. Were friendly even af interest. Allowed me to test drive each of them. Were friendly and upfront about any issue in the car including carfax reports. Were friendly even after I bought the car. More
They were easy to deal with - no hassles and no haggling. I liked that it was a solid sell of the vehicle without alot of maneuvering or manipulation. Being a single female buyer I felt that I was dealt wi I liked that it was a solid sell of the vehicle without alot of maneuvering or manipulation. Being a single female buyer I felt that I was dealt with in a fair and non-demeaning manner. Everyone was friendly, offered assistance and provided great detail for me to make an informed decision. More
This is the 2nd QX56 I have purchased from Infiniti of Scottsdale and both times the service and customer commitment have been EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Scottsdale and both times the service and customer commitment have been EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I am 65 and have purchased may cars for many dealers in many states. Our (my wife and I) experience at this dealership was actually a joy. They were very straight-forward and professional in their stated many states. Our (my wife and I) experience at this dealership was actually a joy. They were very straight-forward and professional in their stated information. There were no "mysterious options and pricing" added to their pricing on their web site, as well as on cars.com. This was the ONLY dealer contacted that worked in this manner (other dealers jacked up their pricing excessively with "mystery options) when contacted for an out-the-door quote. Their management was also extremely professional. There was no hype or pressure whatsover, just relationship-building and trying to help their customer (my wife and I) meet our goals with their product. It was quite a refreshing experience. I highly recommend Infinity Of Scottsdale! More
I have visited this dealership twice, both times were of the best experiences I have had shopping for a car. They go out of their way to give you as much information about the vehicles they are selling. The the best experiences I have had shopping for a car. They go out of their way to give you as much information about the vehicles they are selling. The sales person was very knowledgeable about the vehicle we purchased along with the options that were available. This is what every auto dealership should be like, they made buying a car fun. That is usually not the case. I will most definately be back to buy a new vehicle when the time comes. I encourage everyone who is looking to buy an Infiniti to stop here last so you can see what sets them apart. I would like to thank Infiniti of Scottsdale for the great buying experience, the price was right and the car is as well built as any other luxury brand in it's class. John Chavez More
I received an excellent price, without hassle, without coersion or pressure. I was able to work out the price over the phone before I went to the dealership, when most dealers will not do so. This deale coersion or pressure. I was able to work out the price over the phone before I went to the dealership, when most dealers will not do so. This dealership also accepted the same offer I made, when another infiniti dealer rejected the offer. I received helpful service from the test drive, financing, and they even drove my old car 2 hours to my home as I did not trade it in. Service was quick, and they did not drag it out which many dealers do to wear you out. I have no complaints about what they did or how they treated me. More
When I visited this dealership, I had a price in mind for my trade and a price I was willing to pay for my new Infiniti G37 Coupe. After just a few minutes with my sales person he presented me with a no hass my trade and a price I was willing to pay for my new Infiniti G37 Coupe. After just a few minutes with my sales person he presented me with a no hassle deal that was exactly where I wanted to be. I do not like pressure salesmen, and I do not like bickering over a car deal and neither of those are the case with this dealership and thier staff. If you want a great automobile at a great price with no hassle, Infiniti of Scottsdale is your place. More
This was my second purchase from Infiniti of Scottsdale, and I went with a specific auto model in mind, as well as with specific expectations as I have been an Infiniti owner for 10 years. From the moment I and I went with a specific auto model in mind, as well as with specific expectations as I have been an Infiniti owner for 10 years. From the moment I walked to the door, I was treated exceptionally, and each person ensured that this was a personalized experience. All of my expectations were exceeded at the time of purchase and during the weeks that followed. Everyone went above and beyond to meet my requests painlessly and accurately, and the focus was on the detailed information about the car and ownership, not merely about getting a sale. This is a stellar group of people who obviously take pride in the brand, the dealership, and who focus on the customer. It doesn't hurt that this is also an exceptional car!! More
I was looking for a 2009 G37x sedan and could not find I was looking for a 2009 G37x sedan and could not find one locally. On the internet I found the color and interior and options I was looking for at I was looking for a 2009 G37x sedan and could not find one locally. On the internet I found the color and interior and options I was looking for at Infiniti of Scottsdale. I emailed them and they quickly responded back with the details of the specific G37x. I telephoned and spoke to Brant Geisler and quickly agreed without haggling over a price. The paperwork was handled in the finance office by Courtney Mutema by FedEx and was very efficient. The car was shipped and other than minor delay due to the car shippers, which was no fault of the dealership, arrived without a problem. This is my first trial of buying a car over the internet but the excellent reputation of Infiniti of Scottsdale in terms of internet sales is justified based on my experience. The service was excellent, the price was excellent and the paperwork was handled very efficiently by the finance department. More
I was looking for a specific color combination on a pre-owned Infiniti G35 within my price range. After emailing the dealership thru their website I was called back within 20 min by Barry McKenzie. I t pre-owned Infiniti G35 within my price range. After emailing the dealership thru their website I was called back within 20 min by Barry McKenzie. I told him what I was looking for and he said he would finding it for me! He called me back the same day and told me he had a vehicle come in that he was sure I would be interested in. I was unable to go down to the dealership that day but I did go down the next day with my sister and we met with his partner Bob Shoffman. Bob took us for a test drive and I must say I think he might just a a bit more gray hair after letting my sister test drive! All in all I loved the car and Bob was able to get me a fanstastic deal on it! I went down the next day to pick up my vehicle and Barry was there and walked me thru the whole process of taking delivery include setting up my cell phone to work with the car installed Bluetooth! More