INFINITI of Scottsdale

The entire experience with Paul and the Infiniti of Scottsdale staff was astounding. Moving from Canada was a chore with a brand new credit score in the US, but the IoS staff made things very easy, goi Scottsdale staff was astounding. Moving from Canada was a chore with a brand new credit score in the US, but the IoS staff made things very easy, going to extra mile to look up my foreign credit history to make sure I was eligible for the best financing rates possible. They were able to locate the exact car that I wanted -- color combination, options, etc. and brought it in from across the country in record time so I could start enjoying driving my new G37 coupe ASAP. Service staff seems very proactive and helpful (car only has 300 miles on it to this point), and I anticipate a similar level of help, friendliness, and courtesy when I see them on a regular basis to keep my car in perfect shape for many years to come. Would not hesitate for a second before recommending Infiniti of Scottsdale to friends and family in the market for a new vehicle. Definitely the best dealership I have visited in all my years buying cars. Paul, without a doubt, is the salesperson I will be calling on when I am ready to buy my next new car! Friendly, knowledgeable, and willing to work to make sure I got the best deal possible and didn't settle for anything short of the exact car I wanted. Thanks, Paul! More

We visited Scottsdale Infiniti during the summer while we were shopping around. They were very nice to us and worked well with our financial advisor to try to get a deal done then. We were not quite sure a were shopping around. They were very nice to us and worked well with our financial advisor to try to get a deal done then. We were not quite sure at that time that the QX56 was the way we wanted to go so we did a little more shopping around. Once we were sure that we wanted the Infiniti, our financial guy called to talk to PJ and Bob and within one afternoon the car was in route to their dealership and the deal was done. They made it very quick and easy to complete the transaction and we were still able to make our dinner plans that night. My favorite part of our experience there was the week following the purchase. We had brought the truck back in to get a clear bra put on the front. We also had to get a part replaced for the rear air conditioner. It was a fluke thing that was simple to fix. They rewashed the truck, buffed it, and topped off the tank for me. They even fixed 2 parts of the truck that had already gotten damaged in the amount of time I had it (due to trying to move a tv over the weekend)! They may have been very minor scratches to a car owner who'd had their vehicle for a year or so but being that it was still only a couple of days old, I was upset they were there. PJ and Bob had no problem taking care of them for me even though they were my fault! I really appreciated that! That to me is going over and beyond! Thanks to everyone at Scottsdale Infiniti! More

Our experience with Bob was great. We were replacing two cars and did a lot of shopping around over a two month period. Bob took the time we needed to get our questions answered and was a "straight talker". cars and did a lot of shopping around over a two month period. Bob took the time we needed to get our questions answered and was a "straight talker". I really appreciate his approach to sales. He has a product he believes in and gives you the information you need to make an informed decision, no game playing. We were very impressed with the entire staff at Infiniti and love our new crossover. More

Over the past 7 years, I have purchased 3 vehicles from Infiniti of Scottsdale and have referred several friends and family members as well. As we all know, buying a car can either be a good experience or Infiniti of Scottsdale and have referred several friends and family members as well. As we all know, buying a car can either be a good experience or extermely painful and in my dealings with IOS, each time has been a good experience. They make the car buying process easy to understand and most importantly, treat me and my family with respect every time. I also want to mention the IOS trackdays events. I have participated in 3 of them so far and it's a great way to spend a day. I own an FX 45 and trackdays gives me the opportunity to have a blast driving my car without having to look over my shoulder for a flashing red light. They take good care of you- food, refreshments etc... and I think the instruction I've received has made me a better/safer driver. Thanks guys. Mark L. More

My wife and I have bought three new cars and one used SUV from this dealer. Our repeat business is a testament to how good IoS is. Their sales and service people are excellent (and is doesn't hurt that Infi from this dealer. Our repeat business is a testament to how good IoS is. Their sales and service people are excellent (and is doesn't hurt that Infiniti makes excellent products). They also know how to look after their customers with events like the IoS Trackdays at Firebird Raceway - totally awesome! More

Having to take your vehicle in for service is not something most people would like to do, however, if you have to make this choice Infinity of Scottsdale is a place of service that can help with this something most people would like to do, however, if you have to make this choice Infinity of Scottsdale is a place of service that can help with this angst. The personnel at IofS are friendly and courteous. I am not mechanically inclined, but I feel confident that the team knows what their doing with the explanations provided. I feel educated and relieved when I leave. I would also like to extend my gratitude and appreciation for allowing me to participate in the IsoTrack days at Firebird Raceway on 10/25/09. This was one of the funest experiences I've had behind the wheel of any car. Driving my G35 on the track allowed me to become familiar with what my car is capable of doing and I have a new found respect for the road. I truly had a smile from ear to ear ;o) The staff was amazing, the event was organized well, the instructors were courteous and insightful and the food was good. I especially want to thank Mal as he is the one that communicated to me directly with details on this event - thank you Mal. Sincerely, Melissa G Martinez More

I have brought my 2006 M45 in for service multiple time and have always been treated fairly and professionally. Always has a loaner car been available at my scheduled appointment and they even found out t and have always been treated fairly and professionally. Always has a loaner car been available at my scheduled appointment and they even found out that I had a dead cell in my battery saving me from being stranded on the side of the road. Also Mal Kenny and the entire Infiniti of Scottsdale staff put on a Great IOS Trackday event with Pro Aurtosports at Firebird Int Raceway. Thanks Everyone! Ken H. proud to own an Infiniti and I even spelled it right! More

This dealer is first rate, My service given is always prompt and there is always an excellent car to use at no cost to me. The staff is always polite and go out of there way to take care of all my need prompt and there is always an excellent car to use at no cost to me. The staff is always polite and go out of there way to take care of all my needs. The IOS Trackdays was again a great experience for me and I feel more comfident in using my car a higher rates of speed. Thanks again to the great professional driving staff who again made driving on a race track for the first time a total blast!!!!!! I also want to thank IOS for putting on such a fun and exciteing INFINITY GET TO GETHER! The classroom instructors were also very informative and made heading out for the track less stressful. Thanks again to IOS and for IOS Trackdays.Rich More

Infiniti of Scottsdale has always been customer focused. Great service after the sale and they provide those little extras that go a long way in winning loyalty. They recently sponsored their 5th track day Great service after the sale and they provide those little extras that go a long way in winning loyalty. They recently sponsored their 5th track day at Firebird raceway and it was a grand time. My next Infiniti will definately be purchased from IOS. More

IOS was the first dealer I spoke with and where I first test drove the car. Who let me drive the car how I wanted, now how some dealers forced you too. Over the course of the next 2 months I spoke with e test drove the car. Who let me drive the car how I wanted, now how some dealers forced you too. Over the course of the next 2 months I spoke with every Infiniti dealer in the state, some that were in other states, and even one in California where I knew someone. I eventually went back to IOS because no one could match their price and service I was given. Finding the specific car I wanted was also becoming a nightmare. IOS was open to what I wanted, found the exact car I wanted, and got it on a truck from another state within a few hours. This seriously impressed me as I've played the "find the car" game with other dealers. Having a dealer that not only supports but sells (with knowledgeable staff) aftermarket products is a huge plus for me. The only thing I wish was different is that IOS track days was told to me when I started the process months before actually buying the car. This would've sold me right then and there, but don't tell them that. Assuming Infiniti continues to make a vehicle like the one I own now, you will have a customer for life. Thank you for all your hard work and being what car dealer should be. More