INFINITI of Scottsdale

Good Morning Marlon, I just wanted to take a movement Good Morning Marlon, I just wanted to take a movement on Michelle’s behalf and mine to say “Thank you” for such a pleasant leasing experience. You Good Morning Marlon, I just wanted to take a movement on Michelle’s behalf and mine to say “Thank you” for such a pleasant leasing experience. You were a complete gentleman and your team was courteous, respectful, and most of all professional. We feel completely confident not only in our choice of INFINITY, but most of all the dealer who will be there for our future service and leasing/buying needs… Infinity of Scottsdale. GREAT JOB! Regards, Chris.S Gilbert, AZ More

My wife and I recently purchased (April 8th) a 2011 M56S from Infiniti of Scottsdale. Brian Knapp was our Sales Consultant. I had been in contact with Brian for the past seven months via e-mail and phone from Infiniti of Scottsdale. Brian Knapp was our Sales Consultant. I had been in contact with Brian for the past seven months via e-mail and phone calls. Brian was very helpful with supplying information leading up to the final release of the new 2011 M. He supplied us with various pictures and technical details as soon as they became available. His information was extremely helpful in providing us with through understanding of this exciting new automobile during the final stages of its development. Brian was a pleasure to work with during the purchase of our new M. Thank you Brian, Ron and Barbara Ingraham More

My wife and I had not purchased a new vehicle since 1993 and we knew that the process was going to be lenghtly and difficult. Our first inclination was to purchase used and our experiences with used car de and we knew that the process was going to be lenghtly and difficult. Our first inclination was to purchase used and our experiences with used car dealers was not pleasent and everytime we stopped to look at a vehicle there was always a deep concern about price and the sales pitch about what we were buying. When we arrived on the lot at Infinity of Scottsdale we were greeted by Illias Katsivalis and Paul Brown, our intent was to purchase a used EX35 and when we began talking about price and vehicles Paul offered us a deal on a new EX35 AWD that was unmistakenly the way to go versus a used vehicle. Their friendly approach and sales manner was a delightful change from previous dealers and I'm confient that our purchase closed at the best price afforded by Infinity of Scottsdale. Paul and Illias are a perfect example of why car dealers and salesman are different from the others. We are looking forward to a long service relationship and we will highly recommend Infinity of Scottsdale to friends and family......thank you guys. More

This was my second lease with Infiniti of Scottsdale so I am quite familar with the level of service they provide from the service department to the sales department. As my previous lease on a G35 was about am quite familar with the level of service they provide from the service department to the sales department. As my previous lease on a G35 was about to expire I had been looking at GM, Ford, VW and Buick. Each time I talked to the those dealers all I received was preasure to buy which I hate. When I went into Infiniti of Scottsdale I wanted to know what the differences would be between purchasing my G35 or leasing a new G37. Mark Kerr & Gary (Sales Manger) made the extra effort to expalin the differences without any preasure. In the end I decided to lease a new G37 and I think it was the quickest deal Ive ever made. Mark was very easy to deal with. To say the deal I got was "Smoking" is an understatment and it was far better than the deals I received from any other dealer. I am very happy with my decision and look forward to free loaner cars and great service for the next three years. More

I had a very good experience with Infinity of Scottsdale and the sales staff, John Stanley, as well as the firm's management. I was given an opportunity to look at the large selection of Infinity vehicles and the sales staff, John Stanley, as well as the firm's management. I was given an opportunity to look at the large selection of Infinity vehicles and to test drive my car choice. I also had a trade-in and was given a fair deal on both the trade-in and new car purchase. John and his boss did everything that they could to make this purchase happen and I left very satisfied with the way I was treated and with the new car that I bought. There was even follow-up in a few days by the firm's staff to insure that I was completely content with the transaction and the vehicle. I have had an Infinity before and believe it to be an excellent car and I would have no hesitation to recommend both the Infinity vehicle and Infiniti of Scottsdale to anyone for both good products and a good purchase experience. Infinity is well known for its maintenance service and I expect to find their service of equally high quality when the time comes to require maintenance service. I can easily recommend this dealer and John Stanley to anyone interested in purchasing a new or used vehicle. More

The after sales customer service offered by this dealership is great. They really try hard to keep he relationship with customers after a new/used car sale. They organize events that are importa dealership is great. They really try hard to keep he relationship with customers after a new/used car sale. They organize events that are important for the community and involve the customers to be a part of it More

I purchased for the first time, an Infiniti. I know I drove a hard bargain, but in the end everyone was professional and a pleasure to work with. I love the car, have had no problems and will definitely drove a hard bargain, but in the end everyone was professional and a pleasure to work with. I love the car, have had no problems and will definitely return. IOS's customer service goes aboove and beyond with the opportunity they provide in IOS Trackdays at Firebird Raceway. I've never heard of a dealer offering professional performance driving instruction and over an hour track time in your own vehicle with a professional instructor. IOS really puts on a great day a couple times a year and is very much appreciated. I highly recommend this dealership. More

Excellent personnel at this dealership and I have always been satisfied with both the service and the way in which I was treated. I am particularly impressed with how they have handled a couple of "glitches been satisfied with both the service and the way in which I was treated. I am particularly impressed with how they have handled a couple of "glitches" that arose because I bought the vehicle in Scottsdale for both Canada and Arizona use. It is refreshing to see a dealership stand behind it's product and make things right when issues arise. I would highly recommend this dealership and will be returning when i require another vehicle. More

Great experience and friendly staff. Have been back several times for different reasons and have always been treated great. We were invited to Trackdays at Firebird raceway and had a great time with several times for different reasons and have always been treated great. We were invited to Trackdays at Firebird raceway and had a great time with complimentary food, drinks, hats and of course a day of racing. Best experience I ever had at least in my car. More

I purchased my new 2007 Infiniti G35 coupe in July, 2007. The salesman, Dennis Lowry, was exceptional. He quoted me a fair price, at a competitive interest rate, and I received a fair allowance on my BMW t The salesman, Dennis Lowry, was exceptional. He quoted me a fair price, at a competitive interest rate, and I received a fair allowance on my BMW trade-in. I was out the door with my new G35 in about 75 minutes. Since that time, the dealership has only continued to excel in service. My service advisor, Gerry, is the best in the business. He's prompt, helpful, and trustworthy. He answers my concerns/questions honestly. Also, Mal Kenny, who runs track days for Infiniti owners, couldn't be more helpful in promoting the Infiniti brand. I look forward to working with this group in the future. More