INFINITI of Scottsdale
Scottsdale, AZ
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Everytime I visit Infiniti of Scottsdale I feel as though I am dealing with family. Each and every member of the staff pleasantly greets me and inquires how they could be of service. Two weeeks before this v I am dealing with family. Each and every member of the staff pleasantly greets me and inquires how they could be of service. Two weeeks before this visit I visited another Infiniti Dealership closer to my home for servicing of my vehicle. I found with this visit all dealerships are not the same and I will always make the drive from the East Valley to the 101 and Frank Lloyd Wright to visit "family". Keep it up Infiniti of Scottsdale and you will always have a customer. More
This dealership is different from the minute you step on the lot. The entire staff is friendly and professional. You don't feel pushed to make a decision. Any information I requested while making my purc the lot. The entire staff is friendly and professional. You don't feel pushed to make a decision. Any information I requested while making my purchase decision was provided within hours. I would definitely recommend Infiniti of Scottsdale. More
Ken Schatzberg the GM is the best, we felt at home with him and got a great deal. Everyone at Infiniti of Scottsdale was very friendly. They treated my wife with first class service. We highly recommend him and got a great deal. Everyone at Infiniti of Scottsdale was very friendly. They treated my wife with first class service. We highly recommend them. We was looking for a G 37 conv and found the car and the deal with them. Would not think about anywhere else as long as Ken, Lee Jones and Ross Anderson works their all three gentlemen are first class! More
By far the most professional car shopping experience I have ever encountered. John Stanley was great to work with, as was the rest of the team at Infiniti of Scottsdale. I will be a returning customer a have ever encountered. John Stanley was great to work with, as was the rest of the team at Infiniti of Scottsdale. I will be a returning customer and most definitely recommend this dealer to anyone. More
I did a lot of research online before I even went to the dealer so knew I wanted the M35. I also knew I wanted a black exterior and interior but they helped me with different options. I ended up with the dealer so knew I wanted the M35. I also knew I wanted a black exterior and interior but they helped me with different options. I ended up with the sports model with an unbelievable sound system. The sale person and dealership went to extremes to find me the exact car I wanted and was buying. It was delivered from a dealership in California within a week. I am extremely hapy with my car and it is a pleasure to drive. I would highly recommend Infiniti of Scottdale. Their sales and service department are exemplary. More
Lee Jones, was impressive and a true professional and a man I feel I can trust. He was very instrumental in making the deal that suited my needs. This is the second Infiniti I have purchased from his sta man I feel I can trust. He was very instrumental in making the deal that suited my needs. This is the second Infiniti I have purchased from his staff. Scottsdale Infiniti, has always shown professionalism during maintenace visits or just answering questions concerning my G 35 and now my G 37. Jerry Lopez, in the service department has always been ready and willing to help and provide the best service possible. When he promised the work to be complete by a certain time, it happen. Just a pleasure to do business with a caring and responsible Company. More
I've owned my Infiniti G35 coupe since 2007. I've always had my car serviced at Infiniti of Scottsdale. Gerry Lopez is my service advisor and he does an excellent job of communicating with me and facilitat had my car serviced at Infiniti of Scottsdale. Gerry Lopez is my service advisor and he does an excellent job of communicating with me and facilitating my maintenance and repairs. Several months ago, I was in for a brake service. He advised me that I could g schdules several more thousand miles before the repairs were needed. I had the work done recently. The service was well-executed, I received my vehicle back earlier than promised, and the price was fair. I will keep having my car serviced at the Scotsdale Infiniti and Gerry's professionalism is a big reason. More
Very good.... for a dealership. My problems were not all covered and have yet to be resolved, but at least they're taking the time to assess the issues. Juan is the highlight of the experience at Infiniti o covered and have yet to be resolved, but at least they're taking the time to assess the issues. Juan is the highlight of the experience at Infiniti of Scottsdale. His efforts go above and beyond other service coordinators I have dealt with in the past and I'm comfortable taking my vehicle to him for repair. The wait for car dropoff past my appointment time was just over 20 minutes. Will I return to the dealership in the future for out of warranty service? Absolutely not, but that is unrelated to quality of workmanship and tied directly to pricing. Infiniti of Scottsdale is above average for a dealership, but don't expect the red carpet. More
My service consultant, Bob Lawson, is the best! He takes the time to explain everything that needs to be done, and his team completes the work when promised. I have been a customer of this dealership for s the time to explain everything that needs to be done, and his team completes the work when promised. I have been a customer of this dealership for seven years and have always been pleased with the service. More
One of the most important reasons for selecting a dealership is their service department, besides the sales department for the excellent price I received at Infinti of Scottsdale for my wonderful 200 dealership is their service department, besides the sales department for the excellent price I received at Infinti of Scottsdale for my wonderful 2009 G37-S convertible. I consider the service department the heart of dealership's operation. Afterall the service department keeps your automobile running smoothly and dependably everytime you press the ignition, not to mention extending the life of your purchase. My service consultant, Johnny Gompf and his colleagues, brings that confidence I have in selecting Infiniti of Scottsdale for purchase and service of my 2009 G37-S convertible. More