INFINITI of Scottsdale

I thouroughly enjoyed my car buying experience. This was the first time that I bought a car on my own, without my parents help, and they made me feel so comfortable. I plan on purchasing from this dealer in the first time that I bought a car on my own, without my parents help, and they made me feel so comfortable. I plan on purchasing from this dealer in the future. Great car at a great price. I feel the service and personnel at Infiniti of Scottsdale were incredible. More

I am very impressed with the quality of care and the excellent service I receive at Infiniti of Scottsdale. MY service representative, Jon Cady, has been wonderful to me. He is patient and kind as he e excellent service I receive at Infiniti of Scottsdale. MY service representative, Jon Cady, has been wonderful to me. He is patient and kind as he explains things...and I am not someone who is car savvy. He doesn't talk down to me! What a nice person! I really appreciate the PERSONAL touch Infiniti of Scottsdale provides. That is special. The service department is prompt and thorough. I am greeted with a friendly "hello" and I leave with a CLEAN car and with confidence that my car has been well serviced. Infiniti of Scottsdale Service Department is a fine tuned machine with a personal touch. More

My first contact was with Rob in Internet Sales. I had done my homework and knew what I wanted and what price I should pay. Rob found me the EX35 I wanted (in Las Vegas) and at a very good price. When I done my homework and knew what I wanted and what price I should pay. Rob found me the EX35 I wanted (in Las Vegas) and at a very good price. When I picked up the car, I was shown some of the many features, including the bluetooth. For some reason my phone wasn't connecting to the car, everyone else's phone would work but mine. For over an hour I had 4 different salesmen helping to get it connected. As frustrating as it was, no one complained or gave up on it! I'm grateful they persevered as I would probably still be working on it! They told me I could come back any time and they would go over the features of the car. I only had 2 visits to the dealership when purchasing my car, but both times I found all employees friendly and helpful. Since my purchase I have talked to Larry and Sally who worked with me on an Infiniti referral promotion that I had missed. They were very helpful and followed through on their word. Although this dealership is over an hour from my home, I intend to use them for any maintenance I should need. I highly recommend this dealership for their great customer service and honesty. More

Car buying can be an ordeal. Working with Marlon was a delight. I asked for a quote over the internet from three different dealers. Marlon was responsive and gave me a quote with no hassle. The quote w delight. I asked for a quote over the internet from three different dealers. Marlon was responsive and gave me a quote with no hassle. The quote was reasonable and he didn't hassle me with incessant phone calls. When I finally went to the dealership, the process was equally as easy. I felt that I receved a good price and my time was valued. I would definitely recomment this dealership. More

If you are looking for an automobile & outstanding service to top it, then Infiniti of Scottsdale is the ONLY place you will want to buy your car. My husband & I called many Infiniti dealers and not o service to top it, then Infiniti of Scottsdale is the ONLY place you will want to buy your car. My husband & I called many Infiniti dealers and not one came close in care, knowledge, price & comfort. We are so VERY happy with our experience with our Sales representative, Ross Anderson & the service he provided to us. He was extremely professional and made us feel 100% comfortable. We felt his honesty & sincerity from the minute we spoke to him, and this made our decision to purchase with Infiniti of Scottsdale so easy. He was kind and courteous, and extremely knowledgeable about the M35 which we purchased, as well as other Infiniti models we inquired about. It is not often when working with dealerships and the "car buying experience" that you can feel so comfortable. Ross really made us feel at ease. We wish to thank him for the wonderful experience and the attention we received. We absolutely love our car and could not be happier. We would also like to thank Infiniti for the beautiful Tiffany crystal bowl. It was a very nice touch, added to our already outstanding experience. Yours Truly, Edward & Laura Smith More

Our experience was all good. I wanted a charcoal grey QX56 and they found one for me in California. I had it in a few days and found that there was some water damage on the inside (the sunroof had been l QX56 and they found one for me in California. I had it in a few days and found that there was some water damage on the inside (the sunroof had been left open). I called and had a new one within a few days. I love my car and will be back when I need a new one! More

Bob Lawson is dependable, trustworthy, and takes care of business and his customers. We can always depend upon him to get the job done. The closure of your McDowell facility has been a great inconvenience business and his customers. We can always depend upon him to get the job done. The closure of your McDowell facility has been a great inconvenience for us. We only commute to your facility on Frank Lloyd Wright due to Mr. Lawson. Bob is customer service we are accustomed to from relocating from the east coast --- a rarity in Arizona. We will follow him wherever he goes. Just a great guy! More

I have been with this dealership for 20 years--not only with the Service Department but have bought my G35 from them. I adore my Service Advisor Johnny Gompf--he is very professional, honest and ethical with the Service Department but have bought my G35 from them. I adore my Service Advisor Johnny Gompf--he is very professional, honest and ethical and knows these cars "like the back of his hand". I trust him so much that even though I monitor all aspects of my car when he tells me that something needs to be done--I do it! He cares as much for my car as I do. I won't let anyone but Johnny touch my car!--you will love working with him. More

Great to do business with, this was our third Infiniti from Scottsdale Infiniti. Our experience with them has always been great. The salesstaff and finance department were very friendly, professional, and from Scottsdale Infiniti. Our experience with them has always been great. The salesstaff and finance department were very friendly, professional, and helpful. We will recommend our friends and family to them, and look forward to our next purchase with them! More

During my service visit today I was greeted so kindly by the sales desk assistant Corey. He always has a smile on his face and is one of the most generous people I have ever come across. In addition, my s the sales desk assistant Corey. He always has a smile on his face and is one of the most generous people I have ever come across. In addition, my service rep Nick took the time to sit down with me, discuss future visits, and go over my past history in regards to my car. I really appreciate the customer service that I was provided with. Both of these gentleman are very good at what they do. More