INFINITI of Scottsdale

All the employees I dealt with were courteous and professional. No high pressure sales and a more laid back experience. Everything went very smooth and I was on my way with my new car in no time. professional. No high pressure sales and a more laid back experience. Everything went very smooth and I was on my way with my new car in no time. Mark kerr the sales rep called me a few days after the purchase to make sure everything was going well and said to stop by anytime if I needed help with the million buttons/gadgets on my new Infiniti G37. Great car so far! More

Kris and John, I wanted to thank you both for your Kris and John, I wanted to thank you both for your time in regards to the purchase of the new QX. WOW what a ride and what an experience I had thr Kris and John, I wanted to thank you both for your time in regards to the purchase of the new QX. WOW what a ride and what an experience I had through Infiniti. My wife was so happy and my 22 month old kept asking me this morning to see the Truck! Again, I really appreciate the level of service that you and all of your support staff extended to me. You have earned my future business as well as my personal recommendation to friends and family. Please thank Courtney for me as well, as she was very pleasant to work with and knowledgable on Infiniti Products and Services. I'll see you real soon More

This is the third vehicle we have gotten from this location (2007-G35, 2010-G37S and 2011-M37). Ever since the dealership changed hands to Infinity of Scottsdale the experience has alwyas been one of location (2007-G35, 2010-G37S and 2011-M37). Ever since the dealership changed hands to Infinity of Scottsdale the experience has alwyas been one of more than meeting expectations. We live more than 60 miles from the dealership and could have purchased many vehicles much closer to home for the convenience of service but our experience so far (only with the G35 since the others are too new to require first service)has always been one of very fair, professional interactions always displaying a sincere regard for the value of our time and our schedule (not always the case at other dealerships--Mercedes). The negotiations were handled professionally and also respected the value of our time. The negotiations seemed to be very above board with no suggestion of undue games being played. I have great confidence in both the brand of product we have acquired and the ability and desire of the dealership to represent and service it well. More

I have just moved to this area and leased a new G37 from this dealer. The employees at the dealership I came in contact with were courteous and fun to work with. My experience was excellent - painless and f this dealer. The employees at the dealership I came in contact with were courteous and fun to work with. My experience was excellent - painless and fun with no surprises or high pressure sales tactics. My salesman, Darrin Dice, was excellent to work with - he even gave me a ride to the airport so I can return my rental car. I highly recommend Darrin and Infiniti of Scottsdale if you are in the market for a new Infiniti. More

My experience at Infiniti of Scottsdale was unlike any other dealership I have ever visited. Furthermore, Illias was the most honest, friendly, and helpful salesperson I think I have ever met! I would def other dealership I have ever visited. Furthermore, Illias was the most honest, friendly, and helpful salesperson I think I have ever met! I would definitely recommend anyone in the market for a new/used vehicle to visit Infiniti Scottsdale... and ask for Illias! More

It was a wonderful experience. We never felt that we were interacting with a sales team. We spent over 3 hours and all the time Larry and Sam was working towards ensuring that we would walk out with an Infin interacting with a sales team. We spent over 3 hours and all the time Larry and Sam was working towards ensuring that we would walk out with an Infiniti and did everything in their power to make it happen. What also blew me away was the after sales service they provided. They called us up multiple number of times to make sure that we were comfortable and having a wonderful experience with our Infiniti More

I have never seen a dealership that in 116 degree's walk across the whole lot, to ask if we needed something.< mind you we were in pool attire> I have yet seen a dealership who's salesmen will stand outside across the whole lot, to ask if we needed something.< mind you we were in pool attire> I have yet seen a dealership who's salesmen will stand outside in the rain holding an umberlla while you clean out your car, last but not Least I have never had flowers waiting on us when we drove 6 hours to get back home. This dealership went above and beyond to make sure we were 100% Happy!! I have purchased several new cars before, but I have Never seen this kind of service, VIP treatment is a total understatement. Thank you to all who made buying my 1st Infiniti an experiance I will NEVER forget!!!! More

My wife and I have been a BMW owners for the last 15 years owning everything from an M5, M3, X5, to 330i and everything in between. I was extremely hesitant going away from the brand and starting a new years owning everything from an M5, M3, X5, to 330i and everything in between. I was extremely hesitant going away from the brand and starting a new relationship with a new dealer. From my first interaction to my most current Infiniti of Scottsdale has been world class. They have made it extremely easy to do business with and made us feel like they wanted our business. I couldnt be happier with the relationship. More

I was extremely impressed with Darrin Dice he has great customer service and product knowledge skills. He was extremely helpful and he wanted to make sure that I was completely satisfied. I am so grateful customer service and product knowledge skills. He was extremely helpful and he wanted to make sure that I was completely satisfied. I am so grateful that I had the opportunity to work with Darrin, he seems very genuine and loves his job. He even follow up with me on Monday to make sure all was well with the car. Darrin is an excellent salesperson and I really enjoyed working with him and as long as I continue to get this type of service I will always purchase an infiniti. More

I am providing this review so that other retail customers that are interested in purchasing or servicing their Infiniti Vehicle can rely upon another third party retail customer's opinion. In to days world w that are interested in purchasing or servicing their Infiniti Vehicle can rely upon another third party retail customer's opinion. In to days world we see everyone quick to complain, but slow to compliment. My experience through the purchase process and servicing after the purchase has been outstanding at Infiniti of Scottsdale. I have found that the staff, within their ability, attempts everything possible to secure the vehicle you want and to service that vehicle at the lowest possible cost, with the highest possible quality. With a refrershing attitude,friendliness; providing a true relationship. More