INFINITI of Scottsdale

It is always a pleasure doing business at Infiniti of Scottsdale! Cody and Juan both provide excellent service and are always very helpful and courteous. Additionally, all of the rest of the staff (rec Scottsdale! Cody and Juan both provide excellent service and are always very helpful and courteous. Additionally, all of the rest of the staff (receptionists, sales people, etc.) are always eager to help and always provide superior service! More

This dealer has, by far, been the best dealer for sales and service I have ever had the pleasure of working with. When I call, I get immediate response from my service advisor and or the sales department. and service I have ever had the pleasure of working with. When I call, I get immediate response from my service advisor and or the sales department. When I have a question, no one ever puts me off to anyone else, they always find me an answer and get back to me immediately. My service advisor is Juan Samayoa and he has never pressured me into anything and is so down to earth to work with. I must say that the Sales Manager, Lee Jones, is one of the most professional, nice people I have had the pleasure to work with. He had always provided me with all of the right information in helping me make the right decisions in purchasing a vehicle. He or Juan are always there when I need assistance. I am rating this dealer , as I have, because when people work as hard as this people do to please the customer, THEY DESERVE IT. More

This is by far the best new car buying experience I've ever had. Kevin Mason and the sales team were very helpful and knowledgeable and didn't put undue pressure on me. They listened carefully and helpe ever had. Kevin Mason and the sales team were very helpful and knowledgeable and didn't put undue pressure on me. They listened carefully and helped me find a great vehicle at a very fair price. Once the deal transitioned into the F&I portion, my positive experience continued. It was by far the smoothest and quickest F&I process I've ever experienced. All the paperwork was ready, and we talked about additional options that made sense for me given my situation and not those that didn't. I definitely recommend this dealership and will tell my friends and family. More

You should be proud and fortunate to have Corey on your staff. I stopped by to purchase air filters last week. Today I dropped of the car for service and Corey not only recognized me but remembered my na staff. I stopped by to purchase air filters last week. Today I dropped of the car for service and Corey not only recognized me but remembered my name. Corey is pleasant, polite and very engaging. Move him up the ladder he deserves an opportunity to succeed in your business. Tom Martz More

Bob Lawson has been our service advisor for several years now. We have been very impressed with his dedication to courteous and efficient service. We do not worry about receiving misinformation or inapprop now. We have been very impressed with his dedication to courteous and efficient service. We do not worry about receiving misinformation or inappropriate repairs with him. He has taken excellent care of our vehicle and we expect to remain with him as our service advisor as long as we live in this area. The fact that our 99-1/2 Infiniti QX4 has over 334,000 miles on it and is totally reliable and runs great is a testimony to the quality of service we have received both from Bob Lawson and from the mechanics at Infiniti of Scottsdale. Foreign vehicles are always more costly to repair due to import costs - the reason for the "good" rating on price. This is not a criticism. It is just an expensive car to maintain. I believe that Bob Lawson does everything he can to contain the costs for us and we are very appreciative of his efforts in this difficult economic time in our country. Signed: David and Barbara Schrager More

I have given great ratings because I feel that Infiniti of Scottsdale gives me 100% of their efforts 100% of the time. Bob Lawson is my service advisor and he treats me like a family member, not just a cus of Scottsdale gives me 100% of their efforts 100% of the time. Bob Lawson is my service advisor and he treats me like a family member, not just a customer. As a result of my great experiences, Infiniti of Scottsdale has earned my life long business & referrals! More

Bought a preowned 09 M35. At first couldn't get to a deal but eventually settled on a fair price. I had to trust Darrin's assessment of the car as I was looking at it online from San Diego. After we a deal but eventually settled on a fair price. I had to trust Darrin's assessment of the car as I was looking at it online from San Diego. After we agreed on the price, I gave a credit card for a deposit and bought a plane ticket to Phoenix. I negotiated the price and was on a plane with in 2 hours! Darrin picked me up and drove me the 20-25 minutes to the dealership. Once there, I was offered coffee or bottled water and I reviewed the car. We then drove it and reviewed all of the features. We then did the paperwork (which was quick once I was in there). No hard sales from the finance guy. I wrote a check and was handed the keys. Darrin showed me how to operate everything and I began my drive to San Diego. The only real negative: I was a little disappointed that the gas tank wasn't filled. I found it a little cheap that I spent more than $30k that they couldn't fill the tank with $40 in gas pretty cheap. I have owned an Infiniti before and I expect more from Infiniti. I might expect cheapness from a no name dealer or maybe Ford, but not Infiniti. That said, I would still recommend Infiniti of Scottsdale and Darrin Dice to anyone. More

Infiniti of Scottsdale provides GREAT service everytime I visit by each and every team member. Over the years I have purchased or leased many cars and this is by far one of the friendliest and customer serv visit by each and every team member. Over the years I have purchased or leased many cars and this is by far one of the friendliest and customer service driven dealerships I have ever been to. I would highly recommend! More

Great dealership. I have bought many vehicles over the last 25 years. I have many horror stories working with services departments in the past. My 5 year history working with this dealership has been GREA last 25 years. I have many horror stories working with services departments in the past. My 5 year history working with this dealership has been GREAT !. My next car will definitely be an Infiniti from this dealership due almost solely to there treatment of their customers More

I love Infiniti of Scottsdale. The service department is always helpful, friendly and very courteous. With previous dealers, I hated taking my car in for service and would make my husband do it as I did no always helpful, friendly and very courteous. With previous dealers, I hated taking my car in for service and would make my husband do it as I did not want to be taken advantage of. However, whenever I bring my car in for service at Infiniti of Scottsdale, I always feel very comfortable. The service department will usually wash my car as well so not only do I get great service, but a clean car as well. I think it is very convenient that I am able to get a loaner car if I have to leave my car so I am not stuck without a car. Thanks. More