INFINITI of Scottsdale

I rated our experience as good/great because there was no pressure when we walked on the lot first of all. Stephen was very informative in answering all of the questions we had about the different models we pressure when we walked on the lot first of all. Stephen was very informative in answering all of the questions we had about the different models we we were interested in and made our entire experience enjoyable rather than stressful. The staff at Infiniti of Scottsdale has been extremely helpful even since we left the lot with our new (previously owned) car! They went above and beyond on the service we had done and Stephen has gone above and beyond in helping make sure we have everything we need after purchasing the car. Courtney was also very helpful and made the process of our paperwork painless. She even called me back on the Monday following the Saturday I came in with even better news on my interest rate than I expected. Thank you! More

We had to trade in our vehicle to get something bigger and we contacted the dealership to see what they had. Michael called us and told us about the Scion and we came in and Lindsey helped us make the rig and we contacted the dealership to see what they had. Michael called us and told us about the Scion and we came in and Lindsey helped us make the right decision. We appreciate that she stayed late to help us figure out the new car. We would go back and have already told some friends about the dealership. More

We started looking online. Lindsay was very prompt w/responses to any and all questions. Once we arrived at the dealership, she gave us more than the usual "around the block" test drive, which gave u w/responses to any and all questions. Once we arrived at the dealership, she gave us more than the usual "around the block" test drive, which gave us a good feel for the vehicle. We were always promptly greeted at the door and offered water. There was absolutely NO PRESSURE... The only negative was a bit of an attitude by the person in the accounting office, which seemed odd to me since we were paying for it in full. The vehicle was perfectly clean, full of gas and the paperwork was done quickly and efficiently. I would highly recommend this dealership. More

Mr Mason is delight to work with. My car buying experience became so much easier after dealing with Kevin. In two years or so, I hope that Kevin will still be on your sales team. At that time I wil experience became so much easier after dealing with Kevin. In two years or so, I hope that Kevin will still be on your sales team. At that time I will feel more than comfortable in buying a new model....Great job! More

Bought a used Mercedes C-230K from Scottsdale Infiniti. I was looking for a used Mercedes for my daughter and found two dealers in Scottsdale that had essentially the same car - just different colors. Bot I was looking for a used Mercedes for my daughter and found two dealers in Scottsdale that had essentially the same car - just different colors. Both dealerships were professional & both cars were close in mileage, condition, and options. The biggest difference in my buying experience was working with Kevin. Since I live in the West Valley, he was willing to do just about everything ahead of time so I wouldn't have to make multiple trips to Scottsdale. The was never any pressure, haggling, or game-playing during the buying process. It was a smooth, painless transaction. I highly recommend Kevin & Scottsdale Infiniti. Five stars! More

Over the course of several years I have purchased several cars from Kevin. Kevin has consistently gone above and beyond his job to satisfy his customers. He has demonstrates how excellent customer service ca cars from Kevin. Kevin has consistently gone above and beyond his job to satisfy his customers. He has demonstrates how excellent customer service can have a lasting effect on customer relationships. Over the past 4 years I have purchased two vehicles a G35 and M35, Kevin’s attention to customer satisfaction has not gone unnoticed. He works with customers until their problems are resolved and often goes an extra step, including Hank is very adept at resolving conflict and resolving problems before they escalate. Kevin is clearly a “people” person and shows his clients how much he likes working with them. Regards, Rob Phillips More

The salesman that assisted me Kevin Mason, was very helpful. I wanted to see what my trade-in was worth and what kind of deal I could get. He was frienly, knowledeable, gave me a few options. The whole helpful. I wanted to see what my trade-in was worth and what kind of deal I could get. He was frienly, knowledeable, gave me a few options. The whole atmosphere was great. When I'm ready to purchase my new Infiniti I will definitely go back there and ask for Mr. Mason. More

Infiniti of Scottsdale provided an ideal car purchasing experience. Our sales person (Stephen Fitch) was patient, informative, and friendly. He was able to locate our ideal car and deliver it immediately experience. Our sales person (Stephen Fitch) was patient, informative, and friendly. He was able to locate our ideal car and deliver it immediately. We will absolutely recommend him and Infiniti of Scottsdale to others in the market for a new car. More

Lindsey was great to work with from the moment I chatted with her online until we drove off the lot in our brand new van! Infiniti of Scottsdale worked with us on price to get us the best deal possible and with her online until we drove off the lot in our brand new van! Infiniti of Scottsdale worked with us on price to get us the best deal possible and made sure that the vehicle was in tip top shape before we took it home. I would highly recommend Infiniti of Scottsdale! More

My current lease for my QX56 was expiring. I contact the dealership to lean about my options. I was introduced to Lindsey Haworth and she was great to work with. She provided prompt and friendly service. I dealership to lean about my options. I was introduced to Lindsey Haworth and she was great to work with. She provided prompt and friendly service. I would buy a car from her in the future. I have also used them for service and they were great. More