INFINITI of Scottsdale
Scottsdale, AZ
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My Husband and I walked right in and were greeted at the door. Stephen was very knowledgeable of the specifics of the car that we were interested in because he too owned one. He listed to our wish list an door. Stephen was very knowledgeable of the specifics of the car that we were interested in because he too owned one. He listed to our wish list and picked out the exact vehicle for us. Thanks Stephen for listening; we love our G37S. More
I researched and negotiated the deal before leaving my house in Las Cruces, NM to pick up the vehicle. Linsey was professional, curteous, and listened to what we wanted and gave us exactly that. The fin house in Las Cruces, NM to pick up the vehicle. Linsey was professional, curteous, and listened to what we wanted and gave us exactly that. The finance gal was less than pleasant to deal with and continued to get worse as we declined her feable attempts at upselling. Other than that, a very painless and pleaseant experience. More
When I decided that I wanted another Infiniti, I went back to see Steven Fitch. He knows the Infiniti inside and out and knows what I want in a car. He is always there with a smile and ready to help if back to see Steven Fitch. He knows the Infiniti inside and out and knows what I want in a car. He is always there with a smile and ready to help if needed. He personalized my car for me with a sound when I'm near home; when friends and family have heard it, they,ve laughed and commented on it--no one else has that feature in their car. I love my car! More
My husband and I had a very positive experience with Infiniti of Scottsdale. We were looking and the LX 570 and the Escalade, and stopped by to test drive the Q56. We had no plans to purchase that day Infiniti of Scottsdale. We were looking and the LX 570 and the Escalade, and stopped by to test drive the Q56. We had no plans to purchase that day, but due to Lindsey's strong sales skills, and a car that met all of our needs we drove home with a new car! More
Infiniti of Scottsdale had great customer service and attention to detail! They answered all of the questions I had and were very receptive. I would definitely recommend Steven and the staff at Infiniti attention to detail! They answered all of the questions I had and were very receptive. I would definitely recommend Steven and the staff at Infiniti of Scottsdale to anyone looking for their next vehicle! More
Bob Patro and the staff at Infinity of Scottsdale were friendly, professional, helpful and wonderful to work with. They are the reason that purchasing my Infinity was such a positive experience. I apprec friendly, professional, helpful and wonderful to work with. They are the reason that purchasing my Infinity was such a positive experience. I appreciated the follow up with me to see how everything was going and if they could be of help in any way. More
When I first arrived I met with Steven who quickly got my information and allowed me to test drive the car that I ended up purchasing. He was efficient, knowledgeable, and fun. Whatever questions I had he information and allowed me to test drive the car that I ended up purchasing. He was efficient, knowledgeable, and fun. Whatever questions I had he answered and he wasn't an annoying "sales guy" that just wanted me in and out. The manager of the dealership worked with me in order for me to get into the car I wanted at the price I was looking to pay. I could not be any happier with these guys and my new Infiniti :0 More
Customer Service & Friendliness - Excellent customer service from the moment I walked in the door - it was a very hot day and I was given a bottle of water. The great service continued when the car I de service from the moment I walked in the door - it was a very hot day and I was given a bottle of water. The great service continued when the car I described was located and ordered for me. Everyone I met at the dealership was friendly, professional and thoughtful. Quality of Work and Price - This is an important factor as I was leasing my vehicle and in comparison with other dealers, this was a wonderful experience. My lease details were provided to me quickly and honestly with no hesitation. The price I was given was exactly the one I calculated so there was no negotiation. Other dealers were reluctant to provide the money factor and the monthly lease on much less expensive vehicles was so much more competitive. Overall Experience - Due to an accident with my Infiniti G35, I needed a vehicle in a hurry. Infiniti employees did everything possible to make this a smooth process without pressuring or rushing me into a decision. When my insurance rental vehicle term expired, I was given another Infinity to drive until my vehicle was ready. My overall experience was incredible and I was amazed when I saw my G37 - what a great car. More
I was not looking forward to having to buy a car because of higher pressure tactics that I had experienced in the past but Illias was wonderful to work with during my search. He took time with me answered a of higher pressure tactics that I had experienced in the past but Illias was wonderful to work with during my search. He took time with me answered all my questions and best of all did not hold me hostage when I left to continue my shopping at other dealerships. I would highly reccommend this dealership and Illias for. Wonderful car buying experience. More
Working with Stephen Fitch was a pleasure. He was very helpful in getting me the car and the price that I wanted. I would recommend him to my friends and family. helpful in getting me the car and the price that I wanted. I would recommend him to my friends and family. More