INFINITI of Scottsdale

Found car on the internet. Phoned and spoke to Stephen. We met later that day. Stephen had car waiting for us. Throughly eplained about the car. Felt we got a fair deal. Would return to buy another car We met later that day. Stephen had car waiting for us. Throughly eplained about the car. Felt we got a fair deal. Would return to buy another car from Stephen when the time comes. More

Steve was great. He handled all my questions and got me the exact car I wanted. I had to wait for the car to be shipped from Texas, and he provided me a loaner car at no cost until my car came in. This w the exact car I wanted. I had to wait for the car to be shipped from Texas, and he provided me a loaner car at no cost until my car came in. This was very important to me because I had to turn my leased vehicle in and I would have been without a vehicle for a week. Overall Steve was very knowledgable and took great care of me. More

Outstanding customer service from sales to service. I will and have recommended this dealership to all of my friends. Marlon and Lee did a great job in finding me the car that I was looking for. will and have recommended this dealership to all of my friends. Marlon and Lee did a great job in finding me the car that I was looking for. More

This is the only dealership in Scottsdale/Phoenix I have ever enjoyed doing business with. James was an absolute pleasure to work with, played no games, was very honest, respectful and overall just a great ever enjoyed doing business with. James was an absolute pleasure to work with, played no games, was very honest, respectful and overall just a great guy. Infiniti of Scottsdale and James with without a doubt have my business next time I choose a dealer in AZ! More

The entire dealership was extremely friendly and willing to help us. It made buying from them easy and an enjoyable experience. I would go back to help us. It made buying from them easy and an enjoyable experience. I would go back More

The car sold itself, and Marlon Darton sold the dealership. I knew instantly after meeting him that if I bought the particular car I was looking at that I was going to buy it from him: he is strai dealership. I knew instantly after meeting him that if I bought the particular car I was looking at that I was going to buy it from him: he is straight up, direct, informed, knowledgeable. I did check out the two competing Infiniti dealers, too. A good sign for this dealer: the on-line inventory reveals the specific options on each car, so you know what is in fact what. That's partially what I mean by direct, clear. The deal making part here was brisk and swift and fair. The wax job thing, that's a little rich, as is the doc fee: but that's the industry, not the messenger. Marlon is great soul to work with and certainly I'd buy as many cars from Marlon as possible (and I say this having bought a lot of cars over the years). One final note: the trade in was actually fair. So many dealers do the grotesque low-ball thing (North Scottsdale BMW, for example: good grief): and it was really refreshing to get a straight and honest figure on the value of my trade. So, great dealer, tremendous customer service, and remarkable representation by way of Marlon Darton. More

Best experience ever I have been buying cars since 1987 by far I never met anyone like marlon true honest. My experience was like anything else. by far I never met anyone like marlon true honest. My experience was like anything else. More

Overall, this was by far the easiest car buying experience! I wasn't "hustled" or "Sold". Very friendly staff - especially Stephen Fitch. He was very knowledgeable, friendly and helpful. He helped experience! I wasn't "hustled" or "Sold". Very friendly staff - especially Stephen Fitch. He was very knowledgeable, friendly and helpful. He helped me get set up with bluetooth, radio set stations, etc. - he went above and beyond! Will definately go back to this dealer and Stephen for future car purchases! More

To Whom It May Concern, My expereince was amazing with To Whom It May Concern, My expereince was amazing with Marlon Darton. He is super warm and friendly. He went over every detail with me about the ca To Whom It May Concern, My expereince was amazing with Marlon Darton. He is super warm and friendly. He went over every detail with me about the car.The customer service was line no other. We had been searching for acar for a while and the attitude was so different at Infiniti than other dealers. Quality of the work that infiniti does is really amazing. I will certainly reccommend friends to go to this dealer and most likely buy another car in the future. I walked away very pleased. More

We were extremely pleased with how smoothly our buying experience was. Stephen Fitch walked us through the process and made us feel at easy. He was very patient when explaning all the features on the ca experience was. Stephen Fitch walked us through the process and made us feel at easy. He was very patient when explaning all the features on the car, as there were some that we were not familiar with. He is an excellent sales consultant for Infiniti of Scottsdale. More