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INFINITI of Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.7
676 Reviews
INFINITI of Scottsdale is a large, full-service dealership featuring new INFINITI vehicles and the very best, fully-reconditioned used cars available in Arizona, including Certified Pre-Owned INFINITIs. * We have the largest INFINITI inventory in Arizona; we have sold more INFINITI's - new and used - than any other dealer in the entire Western united States. * Our Better Business Bureau Rating is the top rating 'A', and we have been Accredited by the BBB since 1990. * Our General Manager, Kris Schatzberg, and almost all of our management and staff are long-term INFINITI of Scottsdale employees.
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7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 676 reviews

October 31, 2024

Issac Winston in the service department, was extremely professional and great to work with! Very Impressed with Issac and the entire service dept. More

by Gbax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Winston
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Nov 01, 2024 -

INFINITI of Scottsdale responded

Thank you for sharing your positive experience! We're delighted to hear that Isaac Winston provided you with such professional and impressive service. Our team takes great pride in delivering top-notch customer care, and it's wonderful to know that Isaac and the entire service department made a great impression on you. We appreciate your feedback and look forward to serving you again!

October 18, 2024

I have been using this dealership since its inception and have never had an unfavorable experience . More

by Pdjoers222
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Isaac winston
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Oct 21, 2024 -

INFINITI of Scottsdale responded

Thank you for your continued loyalty and trust in us! We're thrilled to hear that you’ve consistently had positive experiences since the beginning. Your support means everything to our team!

October 17, 2024

Very smooth - most accommodating. Our service professional, Isaac, is absolutely wonderful! He always answers all of my questions and ensures my car is well maintained. More

by Lilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Oct 21, 2024 -

INFINITI of Scottsdale responded

Thank you, Lilli! We're thrilled to hear that Isaac provided such fantastic service. Our team strives to ensure every experience is smooth and accommodating. Your feedback motivates us to keep up the great work!

October 11, 2024

Matthew was very helpful as well as communicative; he ensured my vehicle was properly diagnosed. More

by G37
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 14, 2024 -

INFINITI of Scottsdale responded

Thank you! We're thrilled to hear about your positive experience with Matthew. Our team is dedicated to providing clear communication and thorough service. Your feedback inspires us to keep up the great work!

October 01, 2024

Chelsea was very helpful and friendly! And was able to help me with a windshield guy for a replacement part. :) More

by laSabatini
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chelsea Lanaux
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Oct 01, 2024 -

INFINITI of Scottsdale responded

We're thrilled to hear Chelsea provided you with such great assistance. Your satisfaction means a lot to us, and we're here to help whenever you need. Enjoy your day!

September 26, 2024

Infiniti of Scottsdale is my favorite dealership! Juan provides greatest service for our vehicles! Infinitis team of service personnel are always honest respectful and great work with! More

by V
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 27, 2024 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with Juan and our service team. We aim to provide honest and respectful service, and it’s rewarding to know we hit the mark. We appreciate your support!

September 13, 2024

Chelsea was excellent! She went above and beyond in customer service, and her efficiency was top notch! More

by Erin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 17, 2024 -

INFINITI of Scottsdale responded

Thank you for the great feedback! We’re delighted to hear that Chelsea provided you with excellent service and efficiency. We’ll make sure to pass along your kind words to her. If there’s anything else you need, feel free to let us know!

September 09, 2024

Appreciate the staff at Scottsdale Infiniti. Jim and his team are always attentive, efficient and considerate More

by Shirli
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kefir, Jim, Travis
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Sep 13, 2024 -

INFINITI of Scottsdale responded

Thank you for the kind words! We're thrilled to hear that Jim and his team continue to provide you with attentive, efficient, and considerate service. Your appreciation means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out.

August 30, 2024

Mr. Isaac was super friendly and helpful during my visit. I strongly recommend Mr. Isaac at the service department. More

by rtabassian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Isaac
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Sep 21, 2024 -

INFINITI of Scottsdale responded

Rtabassian, thank you so much for your high rating!

August 04, 2024

Excellent deal on my car. Great service from sales staff and the service department. I highly recommend giving them a chance to serve you. More

by jrkoczman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mitchell Stouder, Matthew Delvecchio
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Sep 21, 2024 -

INFINITI of Scottsdale responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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