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INFINITI of Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.8
678 Reviews
INFINITI of Scottsdale is a large, full-service dealership featuring new INFINITI vehicles and the very best, fully-reconditioned used cars available in Arizona, including Certified Pre-Owned INFINITIs. * We have the largest INFINITI inventory in Arizona; we have sold more INFINITI's - new and used - than any other dealer in the entire Western united States. * Our Better Business Bureau Rating is the top rating 'A', and we have been Accredited by the BBB since 1990. * Our General Manager, Kris Schatzberg, and almost all of our management and staff are long-term INFINITI of Scottsdale employees.
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7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 678 reviews

March 18, 2025

Issac is a great customer service rep. He always answers my questions and keeps me updated on the status of my vehicle. More

by denihurley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Issac
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Mar 19, 2025 -

INFINITI of Scottsdale responded

Thanks! We're thrilled to hear that Issac has provided you with excellent service. Keeping our customers informed is a top priority, and we appreciate your kind words!

March 07, 2025

The service staff is always friendly and attentive there. They make sure you stay informed each time. More

by laSabatini
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 10, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're thrilled to hear that our service staff made such a positive impression. Keeping our guests informed and happy is our top priority, and your feedback truly motivates us. We look forward to welcoming you back soon!

March 06, 2025

Taking my car in for service is so easy and convenient. I was extremely happy with the service I received. Juan was very attentive and took care of all of my issues Quickly. Thank you! More

by Denise P
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 07, 2025 -

INFINITI of Scottsdale responded

Denise, we’re thrilled to hear about your positive experience! It’s great to know that Juan provided attentive service and made the process easy for you. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

Juan is the best I trust and respect him. Th at is the reason. I go to this dealership More

by julescain
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 06, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback, Jules! We're thrilled to hear that Juan has earned your trust and respect. Our team is dedicated to providing excellent service, and it’s great to know we’re hitting the mark. Looking forward to seeing you again!

March 01, 2025

Matt, the service advisor, greeted me this morning and told me it would take one and a half hours to complete the oil change, tire rotation, and wax coating. He was knowledgeable and provided excellent se More

by JV
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 03, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic review, JV! We're thrilled to hear about your positive experience with Matt and our team. It's great to know you and your son are enjoying your INFINITIs. We appreciate your support and look forward to seeing you again!

February 25, 2025

The staff takes great care of the customer, they always make sure I have everything. More

by dls
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Recommend Dealer
Yes
Employees Worked With
Aimir
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Feb 26, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic review! We're thrilled to hear that our staff is providing you with excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

January 23, 2025

I bought my Infiniti QX80 new in 2021. My warranty was about to expire in February. I was driving the other day and the bolt for my caliper came out of my front break caliper. I was concer More

by Sean S.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andy service manager and Isaac service
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Jan 24, 2025 -

INFINITI of Scottsdale responded

Thank you for sharing your experience! We're glad to hear that Andy and Isaac provided exceptional service and guided you through the repair process seamlessly. It's great that INFINITI was able to address the issue under your warranty, saving you significant costs. We appreciate your recommendation and are thrilled you had a positive experience with our team. Wishing you safe and enjoyable drives in your QX80!

January 16, 2025

I have always received great service and Matt The service consultant has always been very helpful More

by Wayne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 17, 2025 -

INFINITI of Scottsdale responded

Wayne, we’re thrilled to hear about your positive experience! It’s wonderful to know that Matt has consistently provided you with great service. We appreciate your feedback and look forward to continuing to meet your needs!

January 12, 2025

After driving a 20’ Mercedes GLS 450 for 4 years, we decided to give the new 25’QX80 a chance. Timothy and Jim made that happen and it was an awesome working with them! The process was very simple and t More

by eman.lebar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Timothy, Jim
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Jan 13, 2025 -

INFINITI of Scottsdale responded

Eman, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with Timothy and Jim. Your satisfaction means the world to us, and we can't wait to welcome you back for your next vehicle purchase! Enjoy your new QX80!

December 19, 2024

Very quick, efficient and clear process. Scheduled appt online and servicing done with complimentary car wash. No pressure More

by JP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Isaac
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Dec 20, 2024 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback, JP! We're thrilled to hear you had a smooth experience with us. Our team strives to provide quick and efficient service, and we're glad you enjoyed the complimentary car wash. We appreciate your support!

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