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INFINITI of Scottsdale

Scottsdale, AZ

4.6
662 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 662 reviews

March 02, 2022

I had a positive experience here - with the used vehicle I bought, the sales personnel who helped me and with the overall ease of the transaction. I recommend this dealership. More

by Vadar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Santos, Tony Mancillas
Mar 03, 2022 -

INFINITI of Scottsdale responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 28, 2022

Great experience1 Alphonso gave us excellent service and assured we went home with the perfect vehicle. More

by Todd.hosier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso
Mar 01, 2022 -

INFINITI of Scottsdale responded

Todd, thank you for your positive feedback!

February 26, 2022

Juan always takes great care of my Infinity and accommodates my schedule at work. He is always a pleasure to do business with. Dr. J More

by janabru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Samayoa
Feb 28, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

February 25, 2022

Alphonso was great! He sent a preview video of the vehicle which was a big help and he was waiting for us when we arrived. The sales process was fast and efficient. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso
Feb 28, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 24, 2022

Very friendly and helpful. Everyone went out of their way to help us find the car we were looking for. Very happy with our decision More

by Jkcolasanto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Samayoa, James Hedine, James Bakalar
Feb 28, 2022 -

INFINITI of Scottsdale responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 24, 2022

It’s nice and friendly it has a welcoming vibe to it and it was enjoyable More

by Zayzay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Santos
Feb 25, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

February 23, 2022

Friendly, professional, not pushy. Took good care of me & made sure I got what I needed. Great dealership. Loved the 2 Tony's & James. More

by mcarolbrowncarol
Recommend Dealer
Yes
Employees Worked With
James Bakalar
Feb 25, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 22, 2022

Jasmine (salesperson) and Danielle (doctor of finance) we’re awesome. Professional and competent. They were extraordinarily helpful More

by home
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine, Danielle
Feb 24, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

February 21, 2022

We live in Las Vegas and purchased a used 2019 Q70 Infiniti over the internet from Infiniti of Scottsdale. We dealt with James Bakalar and what a smooth transaction from beginning to end. They handl More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hedine, James Bakalar
Feb 23, 2022 -

INFINITI of Scottsdale responded

Brian, our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 19, 2022

Not the same dealership anymore, no loylaty programs for long term customer buying a $45,000 vehicle off lease. A new customer is treated like royalty, but someone buying their 9th Infiniti is just a number More

by JK
Recommend Dealer
No
Employees Worked With
Danielle, Finance, was pushy and arrogant, and condescending when I rejected the warranty for the 4th time, Candi Hartzer
Mar 14, 2022 -

INFINITI of Scottsdale responded

We are sorry you had an experience that wasn't worthy of 5 stars. Please contact William Munz, our Executive Manager, at 480-718-3835 to discuss your situation further.

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