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INFINITI of Scottsdale

Scottsdale, AZ

4.5
656 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 656 reviews

February 23, 2022

Friendly, professional, not pushy. Took good care of me & made sure I got what I needed. Great dealership. Loved the 2 Tony's & James. More

by mcarolbrowncarol
Recommend Dealer
Yes
Employees Worked With
James Bakalar
Feb 25, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 22, 2022

Jasmine (salesperson) and Danielle (doctor of finance) we’re awesome. Professional and competent. They were extraordinarily helpful More

by home
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine, Danielle
Feb 24, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive review!

February 21, 2022

We live in Las Vegas and purchased a used 2019 Q70 Infiniti over the internet from Infiniti of Scottsdale. We dealt with James Bakalar and what a smooth transaction from beginning to end. They handl More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hedine, James Bakalar
Feb 23, 2022 -

INFINITI of Scottsdale responded

Brian, our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 19, 2022

Not the same dealership anymore, no loylaty programs for long term customer buying a $45,000 vehicle off lease. A new customer is treated like royalty, but someone buying their 9th Infiniti is just a number More

by JK
Recommend Dealer
No
Employees Worked With
Danielle, Finance, was pushy and arrogant, and condescending when I rejected the warranty for the 4th time, Candi Hartzer
Mar 14, 2022 -

INFINITI of Scottsdale responded

We are sorry you had an experience that wasn't worthy of 5 stars. Please contact William Munz, our Executive Manager, at 480-718-3835 to discuss your situation further.

February 17, 2022

Clean, courteous and efficient dealership. Staff was friendly and helpful. Full service was not available because of the weekend day but the tech service will follow up More

by Bertillaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Taylor
Feb 18, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

February 06, 2022

Alfonso was very thorough and helped make our first buying experience with him fun and exciting. We recommend him for his ease and attentiveness which made buying a car easy. More

by leanolorena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bakalar
Feb 08, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 04, 2022

Great over the top 5 Star service from Scottsdale Infinity. Alfonso in sales and Bill, GM. were absolutely great to work with. I was impressed and felt comfortable in the dedication, professionali More

by Karen.norman39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Feb 07, 2022 -

INFINITI of Scottsdale responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 03, 2022

Great Customer service and assistance.... The sale person and all of the staff treated me with respect and dignity... More

by hbs7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos, Tony Mancillas
Feb 07, 2022 -

INFINITI of Scottsdale responded

Thank you from all of us here at INFINITI of Scottsdale!

February 02, 2022

No high pressure sales tactics, great management, and very customer friendly. I will consider them again next time I need another car. More

by ph3379ph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Feb 03, 2022 -

INFINITI of Scottsdale responded

Thank you for your positive feedback!

February 02, 2022

Great customer service and experience. We will definitely go back to purchase again. They had the exact car and price we were looking for More

by Tino.leano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Santos
Feb 03, 2022 -

INFINITI of Scottsdale responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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