INFINITI of Scottsdale

I continually purchase infinity because of service reps like Isaac. Professional, friendly, hospitable, knowledgeable. He’s a gem for sure!!! I’d hire him in my business which has nothing to do with cars. like Isaac. Professional, friendly, hospitable, knowledgeable. He’s a gem for sure!!! I’d hire him in my business which has nothing to do with cars. More

Serviced car with Juan, work done as promised and ready the same day and even washed the car! the same day and even washed the car! More

Issac is a great customer service rep. He always answers my questions and keeps me updated on the status of my vehicle. He always answers my questions and keeps me updated on the status of my vehicle. More

The service staff is always friendly and attentive there. They make sure you stay informed each time. They make sure you stay informed each time. More

Taking my car in for service is so easy and convenient. I was extremely happy with the service I received. Juan was very attentive and took care of all of my issues Quickly. Thank you! I was extremely happy with the service I received. Juan was very attentive and took care of all of my issues Quickly. Thank you! More

Juan is the best I trust and respect him. Th at is the reason. I go to this dealership Th at is the reason. I go to this dealership More

Matt, the service advisor, greeted me this morning and told me it would take one and a half hours to complete the oil change, tire rotation, and wax coating. He was knowledgeable and provided excellent se told me it would take one and a half hours to complete the oil change, tire rotation, and wax coating. He was knowledgeable and provided excellent service done on time and I learned that although I thought there was a 5000 mile service… It was actually 7500 but Matt completed the service in the coding. We love this dealership after my son and I both bought INFINITI's. More

The staff takes great care of the customer, they always make sure I have everything. make sure I have everything. More

I bought my Infiniti QX80 new in 2021. My warranty was about to expire in February. I was driving the other day and the bolt for my caliper came out of my front break caliper. I was concer My warranty was about to expire in February. I was driving the other day and the bolt for my caliper came out of my front break caliper. I was concerned that Infinity might not cover this as I’ve never heard of a bolt breaking out of a caliper. However, Infiniti was able to process this under my bumper-to-bumper four year 60,000 mile warranty. Total repair including replacing my rim was around $6000. Both Andy, the service manager and Isaac my service tech were amazing at walking me through the process and approving the claim. I would highly recommend Infiniti Scottsdale to anyone looking for a new Infiniti vehicle. More

I have always received great service and Matt The service consultant has always been very helpful service consultant has always been very helpful More