INFINITI of Scottsdale

I bought my Infiniti QX80 new in 2021. My warranty was about to expire in February. I was driving the other day and the bolt for my caliper came out of my front break caliper. I was concer My warranty was about to expire in February. I was driving the other day and the bolt for my caliper came out of my front break caliper. I was concerned that Infinity might not cover this as I’ve never heard of a bolt breaking out of a caliper. However, Infiniti was able to process this under my bumper-to-bumper four year 60,000 mile warranty. Total repair including replacing my rim was around $6000. Both Andy, the service manager and Isaac my service tech were amazing at walking me through the process and approving the claim. I would highly recommend Infiniti Scottsdale to anyone looking for a new Infiniti vehicle. More

I have always received great service and Matt The service consultant has always been very helpful service consultant has always been very helpful More

After driving a 20’ Mercedes GLS 450 for 4 years, we decided to give the new 25’QX80 a chance. Timothy and Jim made that happen and it was an awesome working with them! The process was very simple and t decided to give the new 25’QX80 a chance. Timothy and Jim made that happen and it was an awesome working with them! The process was very simple and they took great care of making sure we got the most for our trade. Not very often do we ever want to return to a dealer and buy another vehicle but this dealership is exceptionally good and we will definitely be back in the future when we are ready to purchase again! More

Very quick, efficient and clear process. Scheduled appt online and servicing done with complimentary car wash. No pressure Scheduled appt online and servicing done with complimentary car wash. No pressure More

Exceptional service everytime I bring my car in to Juan at Infinity in Scottsdale. He is always professional at Infinity in Scottsdale. He is always professional More

Matt in Servicing has been the best Service Advisor I’ve worked with in my 35 years of owning vehicles. He takes the time to answer your questions to make an informed decision for service recommendations wi worked with in my 35 years of owning vehicles. He takes the time to answer your questions to make an informed decision for service recommendations with no high pressure sales efforts. I appreciate his honesty and his perspective with service needs. More

Issac Winston in the service department, was extremely professional and great to work with! Very Impressed with Issac and the entire service dept. professional and great to work with! Very Impressed with Issac and the entire service dept. More

I have been using this dealership since its inception and have never had an unfavorable experience . have never had an unfavorable experience . More

Very smooth - most accommodating. Our service professional, Isaac, is absolutely wonderful! He always answers all of my questions and ensures my car is well maintained. Our service professional, Isaac, is absolutely wonderful! He always answers all of my questions and ensures my car is well maintained. More

Matthew was very helpful as well as communicative; he ensured my vehicle was properly diagnosed. ensured my vehicle was properly diagnosed. More