INFINITI of San Jose - Service Center

Beshoff Infiniti has improved so much with their service and price. Service consultant and technician are nice and knowledgeable. I got my QX70 in for service. They were so serious in getting the fix don and price. Service consultant and technician are nice and knowledgeable. I got my QX70 in for service. They were so serious in getting the fix done and keeping me well informed. The price was reasonable, and they always provide me a nice loaner car. More

Clean and very organized. They even fixed the recall on my car and the charges is reasonable price. The consultant is discuss everything what has done to my car. my car and the charges is reasonable price. The consultant is discuss everything what has done to my car. More

Infiniti of San Jose is excellent! INFINITI of San Jose is excellent! It is always a pleasure to do business there. Sales, service, warranty work...whatever it is, I love the way we are INFINITI of San Jose is excellent! It is always a pleasure to do business there. Sales, service, warranty work...whatever it is, I love the way we are treated as customers and as people. In two years of owning our 18' Q50S, I've never had a negative issue or experience. More

Drove in with Tire Trouble UNABLE to Drive Away. Beshoff use to be my place of trusted service, that was over a year ago. I came in for tire, road hazard warranty repair. 50% of the cost is covered Beshoff use to be my place of trusted service, that was over a year ago. I came in for tire, road hazard warranty repair. 50% of the cost is covered during year two. First issue, the warranty company only wanted to cover 50% of the wholesale price. Really? Fortunately, my service Rep Kevin was awesome, he figured out an agreeable solution. I was leaving feeling good about the outcome, until the delivery of my vehicle. Issue two, trouble arose; My car sounded strange and cut off, couldn't get off the lot. They call it coincidence, after paying an additional $200, I drove my car away, without a repair. My Advise stay away!!!! More

very bad service they just make big deal while we requested to change the battery of the key, it show battery low. A man told us it gonna take almost 30 mins, although they just make big deal while we requested to change the battery of the key, it show battery low. A man told us it gonna take almost 30 mins, although its covered in services but they charge us to change it, very poor customer service experience. worst experience. More

I am delighted with my new 2009 G37 replacing my Porsche Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Ma Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Manager personally took care of it, and while I enjoyed the gourmet coffee, checked my stocks and emails on the free internet terminal they completed the service in 40 mins even though they squeezed me in without an appointment. The biggest surprise was the miniscule price! Get ready to have your nightmares of rude service, dirty waiting rooms, high prices blown away with VIP service from Beshoff Infiniti. An old Auto enthusiast. More

One of my favorite quotes of all time is Marlon Brando's Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plai Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plain shirt, shorts and flipflops into its absolutely stunning showroom AND there was nary a reaction from any of the staff. I'm sure my fashion sense or lack thereof may have pained some of the staff but the fact that it didn't show is testimony that they are very disciplined and professional, that's something I can't say of other Infiniti dealerships where the snot factor hovered above 10. In any other luxury dealership eyebrows might have popped off, but the charm of Beshoff is that to them the superficial doesn't matter. Good service is The Service and rightfully so. It seems they understand the golden rules of good business, courtesy and care makes sense, and sense makes money. Very simple. As someone who works in sales I appreciate Beshoff's high professionalism. I'm a fan when I see people strive instead of just trying. Strip away the cars, the well manicured grass, and architectural glass, and you have Great people. This is where Beshoff excels with aplomb. After my Oct. 26 visit, I wrote the following email to Brian Aghajani, Executive Manager, Beshoff Infiniti: "Dear Brian, I took my car in for headlamp reconditioning today and the service I received was first rate. Every single person was knowledgeable, informative, and pleasant; far from the usual dealer experience I've had in the past. Juan did an awesome job on the lights. I seriously doubted it could come out better than the description but it surpassed my expectations. Joey and the guy with the forearm tattoos and glasses (forgot his name) was just great. Next week I'm coming in for a full detail since I had little time today. But in closing I'm grateful and ecstatic for the wonderful team you have in place here. Exceptional people is a rarity." All my life I've never been a fan of any dealership. I am now. More