INFINITI of San Jose
San Jose, CA
Filter Reviews by Keyword
By Type
Showing 120 reviews
I loved my experience at Beshoff Infiniti. I got to the dealership at about 7:30 on a Tuesday night, looked at some cars, took a test drive and had the deal done by 10:00. No pushy sales tactics, no nonse dealership at about 7:30 on a Tuesday night, looked at some cars, took a test drive and had the deal done by 10:00. No pushy sales tactics, no nonsensical options that jack up the price, just good guys providing friendly service. I did a lot of research before I got there and I knew what options I wanted and what I was willing to pay. I was really surprised when they were within a few hundred dollars on their first offer. It made it really easy and an enjoyable experience. After I bought the car, they gave me a tour of the facility. I was most impressed with the service center. You drive into one of two big bays so even if it is raining, you don't get wet. The lobby is very nice and clean and they provide free coffee and WiFi. I don't think they've been around that long, but if my experience is any indication, then they will be a mainstay in the Bay Area for a long time to come. More
I bought a used Lexus RX400h. I made an offer on the website and received a reasonable counter offer promptly from Alex Kerr, the General Sales Manager. When we went to see the car, we were received by website and received a reasonable counter offer promptly from Alex Kerr, the General Sales Manager. When we went to see the car, we were received by Ben Ly. He was very friendly and answered all our questions and concerns well. We noticed a few parking scratches on the bumper and elsewhere on the car. Mark Nessim, the used car manager said he would get the bumper repainted and the other scratches touched up for us. We decided to drop off the vehicle a week later at the dealership for the touchup. The touchup work was done very well too. Overall we had a great experience with the service offered to us by the Sales team. As with every dealership, the finance guys try to sell you a bunch of stuff like extended warranty, LoJack etc. We had the same experience at Beshoff too. But we decided not to opt for any of the options presented to us. More
Working with Linn is a very pleasant experience. I would feel comfortable referring people I know to him. From the outset he was helpful, without being overbearing. He knew his product well and was able t feel comfortable referring people I know to him. From the outset he was helpful, without being overbearing. He knew his product well and was able to address specific questions we had concerning available features, options and prices. Negotiations were quick, without excessive back and forth. We both knew the range of prices being paid within the local area and quickly came to a mutually acceptable deal. When the time came to deliver the new vehicle, Linn's explanations were helpful without being overly long. More
I am delighted with my new 2009 G37 replacing my Porsche Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Ma Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Manager personally took care of it, and while I enjoyed the gourmet coffee, checked my stocks and emails on the free internet terminal they completed the service in 40 mins even though they squeezed me in without an appointment. The biggest surprise was the miniscule price! Get ready to have your nightmares of rude service, dirty waiting rooms, high prices blown away with VIP service from Beshoff Infiniti. An old Auto enthusiast. More
One of my favorite quotes of all time is Marlon Brando's Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plai Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plain shirt, shorts and flipflops into its absolutely stunning showroom AND there was nary a reaction from any of the staff. I'm sure my fashion sense or lack thereof may have pained some of the staff but the fact that it didn't show is testimony that they are very disciplined and professional, that's something I can't say of other Infiniti dealerships where the snot factor hovered above 10. In any other luxury dealership eyebrows might have popped off, but the charm of Beshoff is that to them the superficial doesn't matter. Good service is The Service and rightfully so. It seems they understand the golden rules of good business, courtesy and care makes sense, and sense makes money. Very simple. As someone who works in sales I appreciate Beshoff's high professionalism. I'm a fan when I see people strive instead of just trying. Strip away the cars, the well manicured grass, and architectural glass, and you have Great people. This is where Beshoff excels with aplomb. After my Oct. 26 visit, I wrote the following email to Brian Aghajani, Executive Manager, Beshoff Infiniti: "Dear Brian, I took my car in for headlamp reconditioning today and the service I received was first rate. Every single person was knowledgeable, informative, and pleasant; far from the usual dealer experience I've had in the past. Juan did an awesome job on the lights. I seriously doubted it could come out better than the description but it surpassed my expectations. Joey and the guy with the forearm tattoos and glasses (forgot his name) was just great. Next week I'm coming in for a full detail since I had little time today. But in closing I'm grateful and ecstatic for the wonderful team you have in place here. Exceptional people is a rarity." All my life I've never been a fan of any dealership. I am now. More
I bought 2009 convertible from here initially I had great response and I would say overall this is a good dealer but once the they got the money it took weeks to get the issues like shipping the wind deflect response and I would say overall this is a good dealer but once the they got the money it took weeks to get the issues like shipping the wind deflector (should have been with car), correct delivery check sheet and clear bra warranty. Over all this dealer gets only 4 from me. I wanted to get extended warranty & service maintenance plan but Alex Kerr did not respond to my last request of providing me completed application as I wanted to see the completed application prior to paying due to initial experience of not receiving items that should have been provided with at the time of delivering to me. So Beshoff Infiniti lost ($$$$) Elite Extended warranty and Elite maintenance plan business. I got the extended warranty and maintenance plan from another Infiniti dealer (great price and absolutely fantastic service all up front before asking for payment). Too bad Beshoff only get 4/5 from me on this purchase of Newest of Infiniti- 2009 Convertible. I have owned Infinitis since 1991... all various model great cars. More
I just bought a car from them a couple of days ago, the experience of this dealership is the best for me so far. If you want to buy an infiniti car, I will strongly encourage you to visit them. There are experience of this dealership is the best for me so far. If you want to buy an infiniti car, I will strongly encourage you to visit them. There are bunch of details that are impressed me: 1. Very new and nice facilities 2. Very friendly and patient sales 3. Most importantly, they will try what they can to give you a best price! More
Very nice experience. Fair, reasonable people. The dealership is well appointed and I was treated respectfully. My only (minor) complaint is that it took a little longer than I had hoped to fill in th dealership is well appointed and I was treated respectfully. My only (minor) complaint is that it took a little longer than I had hoped to fill in the paper work. I would certainly buy another car from these guys. More
My wife and I just bought a new FX35 from Beshoff Infiniti. Javier (the salesperson) and Alex (the sales manager) were both very professional and helpful. We drove a hard bargain and were able to g Infiniti. Javier (the salesperson) and Alex (the sales manager) were both very professional and helpful. We drove a hard bargain and were able to get the price we wanted. Javier and Alex never came across as pushy or overbearing, and we never felt like anyone was trying to pressure, trick, or take advantage of us. Overall, this was about as good and painless a car buying experience as we could have hoped for. The showroom is the nicest I've ever seen. Even the restrooms are cleaner and more modern than at many upscale hotels. The staff is friendly and courteous. The service facility is impeccable; I will definitely have the car serviced here. Highly recommended! More
This is a top notch dealership in terms of the quality of service and the overall appearance and ambiance of the facilities. Javier made buying my first new car an enjoyable and fair experience. He worked service and the overall appearance and ambiance of the facilities. Javier made buying my first new car an enjoyable and fair experience. He worked tirelessly to make sure we came to an agreement that was fair and reasonable. Even though we didn't finish the deal until after 10:00pm on a Friday he was still outside with a bottle of cleaner shinning up the chrome on my brand new G37 while I was signing papers with JC from financing. JC was also super quick and efficient at consummating the transaction so I could get out of there and enjoy my new ride on a Friday night with the guys. My overall experience with Beshoff was awesome and would definitely buy a car from them again. More