
INFINITI of San Jose
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 125 reviews
Good sales team, this getlomen put me on the car I want on the best monthly payment possible the prices are very good compare to otters dealers. So good persons, good cars, best deals around. I recoment ev on the best monthly payment possible the prices are very good compare to otters dealers. So good persons, good cars, best deals around. I recoment everyone to go to BESHOFF INFINITI tanx again from gilroyjx35 More
This company is diligent when it comes to the sale, but the service after the sale is poor at best. If you purchase a pre owned vehicle from this company be forewarned the follow up will come with tons the service after the sale is poor at best. If you purchase a pre owned vehicle from this company be forewarned the follow up will come with tons of lip service and no follow through. I recently purchased a vehicle with a seat issue. I was assured that the seat could be fixed in house after a quick patch the seat failed to work. The sales associate then referred me to a local dealer as the car was still under warranty. Two weeks later I am now waiting on the parts for the repair which may be completed a month after I was assured it could be fixed easily. Note to self and others make sure the work is complete before you sign on the dotted line. More
This review is for both sales and service. We bought our Infiniti new here and have had it serviced with Joey Tipton as our Service Advisor. Besides the great price, friendly personnel and great looking dea Infiniti new here and have had it serviced with Joey Tipton as our Service Advisor. Besides the great price, friendly personnel and great looking dealership, Beshoff did everything to make us comfortable with our purchase and service. What other General Manager would remember your name after 6 months? Brian did. I arrived with an appointment and was given a very specific time when my car would be ready...and it was ready at that time while I waited in their comfortable waiting room with a great cup of coffee. When we purchased the car, I asked about a missing tray in the console. Six months later when I returned for service, Joey checked and found that I did not have a tray and he had one waiting for me at the end of the service. This is a Dealership that will go the extra mile for its customers. More
I have already recommended your dealership to others. I would have to say that this was a very good car shopping experience for me. Great Work Team. Need I say more.... Well I guess I do. I do have would have to say that this was a very good car shopping experience for me. Great Work Team. Need I say more.... Well I guess I do. I do have one suggestion, this section should not be a mandatory 250 character length. More
I really had a great experience in buying a car. no pressure sales, very straightforward. It was the most fun I had in buying a car, which usually can be a stressful experience. In terms of the dealers pressure sales, very straightforward. It was the most fun I had in buying a car, which usually can be a stressful experience. In terms of the dealerships I visited during my search for a new car these guys were by far the most in tune with the ways in which people research cars (online), the cared what people thought about their dealership and we even had some interesting conversations on the use of internet in this whole process of researching and buying a car. More
I loved my experience at Beshoff Infiniti. I got to the dealership at about 7:30 on a Tuesday night, looked at some cars, took a test drive and had the deal done by 10:00. No pushy sales tactics, no nonse dealership at about 7:30 on a Tuesday night, looked at some cars, took a test drive and had the deal done by 10:00. No pushy sales tactics, no nonsensical options that jack up the price, just good guys providing friendly service. I did a lot of research before I got there and I knew what options I wanted and what I was willing to pay. I was really surprised when they were within a few hundred dollars on their first offer. It made it really easy and an enjoyable experience. After I bought the car, they gave me a tour of the facility. I was most impressed with the service center. You drive into one of two big bays so even if it is raining, you don't get wet. The lobby is very nice and clean and they provide free coffee and WiFi. I don't think they've been around that long, but if my experience is any indication, then they will be a mainstay in the Bay Area for a long time to come. More
I bought a used Lexus RX400h. I made an offer on the website and received a reasonable counter offer promptly from Alex Kerr, the General Sales Manager. When we went to see the car, we were received by website and received a reasonable counter offer promptly from Alex Kerr, the General Sales Manager. When we went to see the car, we were received by Ben Ly. He was very friendly and answered all our questions and concerns well. We noticed a few parking scratches on the bumper and elsewhere on the car. Mark Nessim, the used car manager said he would get the bumper repainted and the other scratches touched up for us. We decided to drop off the vehicle a week later at the dealership for the touchup. The touchup work was done very well too. Overall we had a great experience with the service offered to us by the Sales team. As with every dealership, the finance guys try to sell you a bunch of stuff like extended warranty, LoJack etc. We had the same experience at Beshoff too. But we decided not to opt for any of the options presented to us. More
Working with Linn is a very pleasant experience. I would feel comfortable referring people I know to him. From the outset he was helpful, without being overbearing. He knew his product well and was able t feel comfortable referring people I know to him. From the outset he was helpful, without being overbearing. He knew his product well and was able to address specific questions we had concerning available features, options and prices. Negotiations were quick, without excessive back and forth. We both knew the range of prices being paid within the local area and quickly came to a mutually acceptable deal. When the time came to deliver the new vehicle, Linn's explanations were helpful without being overly long. More
I am delighted with my new 2009 G37 replacing my Porsche Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Ma Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Manager personally took care of it, and while I enjoyed the gourmet coffee, checked my stocks and emails on the free internet terminal they completed the service in 40 mins even though they squeezed me in without an appointment. The biggest surprise was the miniscule price! Get ready to have your nightmares of rude service, dirty waiting rooms, high prices blown away with VIP service from Beshoff Infiniti. An old Auto enthusiast. More
One of my favorite quotes of all time is Marlon Brando's Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plai Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff Infiniti was an exceptional dealership when I purposely wore a plain shirt, shorts and flipflops into its absolutely stunning showroom AND there was nary a reaction from any of the staff. I'm sure my fashion sense or lack thereof may have pained some of the staff but the fact that it didn't show is testimony that they are very disciplined and professional, that's something I can't say of other Infiniti dealerships where the snot factor hovered above 10. In any other luxury dealership eyebrows might have popped off, but the charm of Beshoff is that to them the superficial doesn't matter. Good service is The Service and rightfully so. It seems they understand the golden rules of good business, courtesy and care makes sense, and sense makes money. Very simple. As someone who works in sales I appreciate Beshoff's high professionalism. I'm a fan when I see people strive instead of just trying. Strip away the cars, the well manicured grass, and architectural glass, and you have Great people. This is where Beshoff excels with aplomb. After my Oct. 26 visit, I wrote the following email to Brian Aghajani, Executive Manager, Beshoff Infiniti: "Dear Brian, I took my car in for headlamp reconditioning today and the service I received was first rate. Every single person was knowledgeable, informative, and pleasant; far from the usual dealer experience I've had in the past. Juan did an awesome job on the lights. I seriously doubted it could come out better than the description but it surpassed my expectations. Joey and the guy with the forearm tattoos and glasses (forgot his name) was just great. Next week I'm coming in for a full detail since I had little time today. But in closing I'm grateful and ecstatic for the wonderful team you have in place here. Exceptional people is a rarity." All my life I've never been a fan of any dealership. I am now. More