Back

INFINITI of San Jose

San Jose, CA

4.3
125 Reviews
We opened the doors to our brand new facility in November of 2008, conveniently located at the intersection of Tully Road and East Capitol Expressway and across from Reid-Hillview Airport and Eastridge shopping mall. Only minutes from downtown San Jose, INFINITI of San Jose services the entire Bay Area from San Francisco to the Monterey Peninsula. Our stunningly beautiful high tech and certified green building features all the amenities you would expect from a luxury environment, such as free Wi-Fi, high definition television, gourmet coffees, and a relaxing, stylish environment. We have over 140 new and pre-owned vehicles to choose from and an unsurpassed reputation for quality and service.
Contact Dealership

2198 Tully Rd

San Jose, CA

95122

Directions

By Type

Showing 125 reviews

May 31, 2025

The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle. More

by Michael Mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron DePriest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

INFINITI of San Jose responded

Hi Michael, Thank you for taking the time to share your experience, hope you love the car. Thank you, Hadi Davoodi Sales Manager

May 29, 2025

Exceptional purchase and after sell service Experience! I recently had the pleasure of purchasing BMW x1 xDrive from INFINITY of San Jose, and I couldn't be more impressed with the entire experience. Fr More

by Ranjeet Yadav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron DePriest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

INFINITI of San Jose responded

Ranjeet Yadav, we truly appreciate your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (408) 531-3000 so we can make your experience a positive one.

May 07, 2025

I started my search in November looking for a previously owned BMW 7-Series at United Imports and Infiniti of San Jose (both companies are affiliated). I inquired about one particular car in December, and More

by smenard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahin Shirkhodaei
March 31, 2025

Very professional with great customer service and attention to detail. I would recommend 10 out of 10. More

by nkendrix
Recommend Dealer
Yes
Employees Worked With
Phillip Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

INFINITI of San Jose responded

Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear you had such a positive experience. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations. We look forward to serving you again in the future!

December 27, 2024

Wish there was 0 option BEWARE ! !! BEWARE!! Do not give your car for service here or especially Nicholas Mcclintic I would Like to tell our experience We gave our 2016qx60 f More

by Jjeevitha22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Clintic
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience. More

by Rv119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

INFINITI of San Jose responded

Hi Rv, Thank you for taking the time to let us know about your experience, hope you have a wonderful day. Thank you, Service team

November 17, 2023

I was there to buy the key fob, believe or not, they fixed it for free. Saved $499! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

INFINITI of San Jose responded

Hi Marlene, Thank you for taking the time to share you experience we appreciate your business. Sincerely, Service team

October 22, 2023

Excellent customer service! Reliable and trustworthy! You will not be disappointed. Highly recommend. Thank you Erica! More

by BarbaraM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Medel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
Oct 27, 2023 -

INFINITI of San Jose responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for the great review!

October 22, 2023

Bought a 'certified' used Jaguar from them. The finance guy forced the extended warranty in the transaction, stating it was *required* and *not* optional. After arguing with the GSM and explain More

by Amin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raul DeLeon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron DePriest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Polozi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

INFINITI of San Jose responded

We are disappointed to hear that you did not have a more positive experience with us at Infiniti Of San Jose. We would like to work towards a resolution, so if you are willing, please reach out to us at (408) 531-3000 to discuss this further.

October 14, 2023

This is my fourth time leading with the same dealership. I keep coming back because they take care of me.I’ve had my share of sells men’s and each one I have a great experience withRaul especially not only w More

by seguravero84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

INFINITI of San Jose responded

Thank you again for taking the time to let us know how we did. We hope you will consider us again in the future.

1
...