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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
337 Reviews

337 Reviews of INFINITI of San Antonio - Service Center

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June 06, 2025

Took my vehicle in for service, had reserved a loaner car, drop off and pickup went smoothly and service was great More

by stacy hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
May 28, 2025

Excellent excellent excellent very nice very professional service department sales department everybody very knowledgeable the service waiting area needs atención More

by salomon.artemio53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed
May 19, 2025

Had an 8 o’clock appointment got there at 7:45. Jeremy greeting me and got me started. He was very courteous and professional. Kept me informed the whole time that I was there in and out in an hour More

by M. Julen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I would recommend that place. The service was good. They were courteous and professional. Can’ the Javier communicated well he kept me informed at different intervals. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JavierCamacho
May 11, 2025

The staff i worked with were very courteous and helpful. I had extensive amount of work done and the kept me abreast of everything that was going on. They answered all my questions i had satisfactorily a More

by Nadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Comacho
April 25, 2025

True red carpet treatment! ! Everyone was very welcoming, amazing & friendly!! Highly recommend them for all service needs!! Yesenia & Carlos my service advisors are truly amazi More

by freddylbj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Yesenia
April 25, 2025

Had a great experience at Grubbs Infiniti of San Antonio, Carlos Gonzalez what above and beyond! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
April 16, 2025

Excellent customer service. From the moment I drove up, Oscar made me feel at home. Coby explain the service that I will need now and what I would need in the future. More

by mjpryor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The service team is great. Colby always takes the time to answer any questions I may have. He is knowledgeable, friendly, and always goes the extra mile to ensure customer sati More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

From the time I first purchasing my XQ80 I WAS Impressed. Service was great. The technicians and other staff were amazing. Very polite, professional and very knowledgeable. I will be serving my vehicle w More

by amps23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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