INFINITI of Peoria

I cannot say enough good things about James in service. He goes above and beyond expectations in being a "can do" representative for his customers. For example, my wife and I planned a road trip to Colorad He goes above and beyond expectations in being a "can do" representative for his customers. For example, my wife and I planned a road trip to Colorado, leaving early AM on September 1st. In spite of being totally swamped with customers, and booked out for nearly two weeks, James found a way to work my M35 into the rotation to be serviced, late afternoon, August 31st. It takes the talent and attitude of people like James to keep the shine on the quality Infinity brand, and all with a smile. Ken Murray (Two time car buyer of Infinity of Peoria) More

great service advisor!!!time saver!!! follow up with customers!!! big hepl in price and advices...!!!! i wish all service departament advisor to be the same ,my wife car is a bmw and the service in not customers!!! big hepl in price and advices...!!!! i wish all service departament advisor to be the same ,my wife car is a bmw and the service in not coming even close with infinity of peoria.find more advisors like dawn !!!!! More

This is one excellent facility. James,Svc. Mgr.,and the rest of the staff treats,you with such respect. I have been the owner of toyotas and acuras for over thirty five years. However! the quality of the s rest of the staff treats,you with such respect. I have been the owner of toyotas and acuras for over thirty five years. However! the quality of the service and the personnel at Infiniti of Peoria is unparallel. Thanks, James and staff More

This is the only place I take my Infiniti G35. They are always friendly and very helpful. I love the monthly coupons; especially the 15% off any service coupon that allows me greater flexibility. I will always friendly and very helpful. I love the monthly coupons; especially the 15% off any service coupon that allows me greater flexibility. I will continue to use them for all my maintenance needs! More

I've bought two vehicles from this dealership and go there for service. Every experience has been great, from sales to service. buying an Infiniti is the first time I haven't had to play "games" durin there for service. Every experience has been great, from sales to service. buying an Infiniti is the first time I haven't had to play "games" during the process. Service has also been excellent. I've dealt with two or three service advisors and all have been fantastic. I never get surprised buy hidden charges, work is completed when promised, it's done right the first time and they even wash my car. If it is going to be more than a couple hours they always give me a loaner. Yes I am an Infiniti fan and a fan of Peoria Infiniti. More

We have 2 Inifinis and have worked with this dealership since they opened up. We have consistently found both the customer service and workmanship to be excellent. We have never had a problem with either since they opened up. We have consistently found both the customer service and workmanship to be excellent. We have never had a problem with either and have found Dawn to be very good to work with. More

It is always a pleasure to bring my car in for service at Peoria Infiniti. The professionalism and courtesy is unmatched in the Phoenix area. I also want to commend Dawn Endicott for going above and beyond t Peoria Infiniti. The professionalism and courtesy is unmatched in the Phoenix area. I also want to commend Dawn Endicott for going above and beyond to make sure everything is working perfectly with my Infiniti. She is the consummate professional and is to be commended for her gold standard customer service. More

Simply the best car buying experience I've ever had. Hani and the entire staff were honest and very professional. Not only did they do everything they said they would do, but they even exceeded my expe Hani and the entire staff were honest and very professional. Not only did they do everything they said they would do, but they even exceeded my expectations. I've purchased many cars before and heard of the horror stories in dealing with dealerships. Hani and Infiniti of Peoria treated me as family and I will be their customer for life. Thanks Infiniti of Peoria, it's nice to know there are people like you in the car business. More

I bought my G35S from this dealership and I truly enjoy working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to even care about anymore and it is very refreshing and appreciated to work with these two! These two are a true assest to Infinity and could do a training on how to treat custerms in such a way that they become return customers and even better yet, how to treat a customer with such service that it becomes a relationship. Thanks Josh and Verna for ALL you do, you two are the reason I continue to return and remain an Infinity customer. More