INFINITI of Peoria

Outstanding customer service. Finance department was excellent with Jason. Robert was very much customer oriented. This dealership is top notch in all aspects. I recommend this dealership as the place excellent with Jason. Robert was very much customer oriented. This dealership is top notch in all aspects. I recommend this dealership as the place to buy and acquire service. More

Great experience! No back and forth haggling over price, they honored the "incentive program" that was advertised. I had called and reached Kurt before I made the drive, had told him I had a Toyota Rav4 t they honored the "incentive program" that was advertised. I had called and reached Kurt before I made the drive, had told him I had a Toyota Rav4 to trade. When I got there they immediately called me by my first name.....as if they knew me. Both Sam and Kurt were very friendly. Was introduced to service manager and customer service rep too. More

I was in the market for a used car and as many of you I frequented a number of dealerships. Each one I went to was pushy and manipulative with price but NOT INFINITI OF PEORIA. There service was outstand frequented a number of dealerships. Each one I went to was pushy and manipulative with price but NOT INFINITI OF PEORIA. There service was outstanding, they were kind and considerate and not at all pushy. What a refreshing feeling. Moreover I was not buying a used luxury car which tells me their amazing service is just the way they do business. Save yourself some hassle and frustration and go to this dealership as they will take excellent care of you. More

I did not go into this dealership to buy a car I just wanted to look around. Our saleperson, Bailee, was so convincing and excited about how great these cars were that we had to take a test drive. Afte wanted to look around. Our saleperson, Bailee, was so convincing and excited about how great these cars were that we had to take a test drive. After test driving the magnificent G37 I can say I've never driven anything nicer. When they didn't have the car exactly how I wanted it they called around and found one at another dealer and hustled out and brought it to me before we were even ready to leave. They gave me the basics on how to deal with all the tech stuff and later Velma fills you in on all the little details that make it more fun. (like a dog barks on the radio to tell me I'm home)lol. Cracks everyone up when they're in the car. Bailee was amazingly patient and walked us through the process making us feel right at home. I would recommend you go spend a few hours with Bailee and the crew and you won't regret going home with an extremely nice car. My neighbor bought an G37s from Infiniti of Peoria and said she likes it better than her Lexus and BMW and this gal is picky about her cars. More

Peoria Infiniti was one of the best dealerships I have been to in a long time. Any car that I was looking for they found! They were professional, friendly, and most of all worked to make the right price been to in a long time. Any car that I was looking for they found! They were professional, friendly, and most of all worked to make the right price comfortable for myself. I not only went into infiniti finding myself a new vehicle but I made a friendship with every employee. My salesman gave me great advice and was straightforward with honest questions. Great service and great customer service. Two thumbs up. More

Was very impressed by the customer service of this dealership. We were coming out of a difficult credit situation and didn't think we should even try. We were treated so fairly and professionally an dealership. We were coming out of a difficult credit situation and didn't think we should even try. We were treated so fairly and professionally and they were able to get us into the car we wanted. More

Matthew Martin was our sales person. He was very friendly, attentive, and answered all questions regarding the vehicle that we were purchasing. He also had good followup after we took delivery of t friendly, attentive, and answered all questions regarding the vehicle that we were purchasing. He also had good followup after we took delivery of the car. Matthew wanted to make certain that we were completely satisfied with the vehicle. Negotiation of pricing was handled through General Manager, Kurt Kasic, who was willing to do whatever it took to make the sales experience go smoothly and fairly. He was very accommodating throughout the sales process and made sure that our car was ready for pickup in a very timely manner. More

My family and I did not plan to buy an Infiniti, we were just looking at different dealerships. Once we met Adam and he educated us on the quality of the cars that Infiniti produced we could not resist. Eve just looking at different dealerships. Once we met Adam and he educated us on the quality of the cars that Infiniti produced we could not resist. Every employee was very knowledgeable and friendly, which made our experience a great one. More

I have to say the experience at the dealer was great. They went out of their way to provide me the service necessary to gain my business and were true professionals. I would recommend this dealer to my They went out of their way to provide me the service necessary to gain my business and were true professionals. I would recommend this dealer to my friends and family. More

As an owner of luxury cars for years, I have found a home at Infiniti. They have delivered on all promised service and merchandise. I am confident that my service is properly completed and that negotiation at Infiniti. They have delivered on all promised service and merchandise. I am confident that my service is properly completed and that negotiations on sales, purchases and trades are fair to both parties. I can shop with confidence and will and have recommended the dealership to friends and associates. Based on past performance I will continue with the Infiniti line of cars and if at all possible, Infiniti of Peoria. Great dealership! More