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INFINITI of Peoria
Peoria, AZ
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
February 26, 2017
Said one thing over the phone, different story when in house Go pre approved online. We get there total different story. Total waste of time. Will approve me for 10,000 - 12,000 but not and 8000.00 car. Go pre approved online. We get there total different story. Total waste of time. Will approve me for 10,000 - 12,000 but not and 8000.00 car. More
by Pissed123
Employees Worked With
Sales Robert and the Finance guy
February 25, 2017
AMAZING! The entire team is amazing. From Josh and Matt in service to Robert in sales. We recommend Peoria Infiniti to anyone and everyone! Thank you to the en The entire team is amazing. From Josh and Matt in service to Robert in sales. We recommend Peoria Infiniti to anyone and everyone! Thank you to the entire team for all you do! Brandee More
by Bernard
Employees Worked With
Robert Saiz, Robert Saiz
December 20, 2016
A True 5 Star Buy Experience A true 5 Star buying experience. Made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the car A true 5 Star buying experience. Made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the car would be detailed and ready for our visit. When we arrived, a fine gentleman greeted us and took us to Jerrick. As we were going inside the office, the car we specifically wanted to see was already parked at the front door. The buying process with Jerrick was easy and no pressure. Tim Vining in Finance was professional and speedy with the paperwork. The whole process took 2 1/2 hours — highly recommended. More
by LarryB
Employees Worked With
Jerrik Price, Tim Vining
September 02, 2016
I got these guys wrong I need to retract a previous review I made a while ago. I thought the guys at Infiniti of Peoria were trying to take me for an extra $568 with that Za I need to retract a previous review I made a while ago. I thought the guys at Infiniti of Peoria were trying to take me for an extra $568 with that Zaktek treatment even after I requested a refund and said I couldn't use it because I live 100 miles away and maybe moving even farther away. Well I was totally wrong! Today I got a check for the full amount of what I paid for the Zaktek. Infiniti of Peoria is a good place to shop for a new or used car. Thanks again for the refund. More
by Joel
Employees Worked With
Bill Munz, William Bell, William Munz
June 09, 2016
Honest and to the point - Love my G37XS After speaking with many other dealers these guys were honest and to the point. No baloney and not wasting anyone's time to sit and wait. Honest assis After speaking with many other dealers these guys were honest and to the point. No baloney and not wasting anyone's time to sit and wait. Honest assistance and general care to make the best experience. Jason Hilton their used car manager walked me through the entire process super fast and it rocked. Cant give a better review.... More
by klement1
Employees Worked With
Jason Hilton, William Bell
May 17, 2016
Matt - service advisor Took my car in for my first service. Matt Delvecchio, the service advisor, was great. Ran into my sales consultant, Abe, and had a great conversation. Took my car in for my first service. Matt Delvecchio, the service advisor, was great. Ran into my sales consultant, Abe, and had a great conversation. They did an outstanding job when I went in for purchase, and followed up with a great first service visit. Thanks for the hospitality ya'll! More
by TexasAP
Employees Worked With
Matt Delvecchio, Abraham Diaz, Abraham Diaz
May 03, 2016
Love my Q50 I'm a little late writing my review, but I wanted to thank Abe Diaz for all the work he did. Helped me get out of my old vehicle and into a new lease! I'm a little late writing my review, but I wanted to thank Abe Diaz for all the work he did. Helped me get out of my old vehicle and into a new lease! Thanks again Abe! More
by TexasAP
Employees Worked With
Abraham Diaz
April 21, 2016
Abraham Diaz does his homework My wife and I we looking for a used car and came across one at Peoria Infiniti, which was about an hour from our house. We called ahead to confirm th My wife and I we looking for a used car and came across one at Peoria Infiniti, which was about an hour from our house. We called ahead to confirm the vehicle was there and spoke with Abraham Diaz. When we arrived, the car was in the front of the dealership, had been cleaned and was waiting for us. Abraham gave us a tour of the car and knew more about it than the people who sold it the first time. His knowledge of features specific to this model and year was impressive. He knew even the most minor details of the car, which was not even an Infiniti. He was helpful and we felt that we could trust him in making the purchase. The dealership is impressive, but Abraham Diaz made the experience well worth the drive. Thank you Abraham for your help. More
by gabackman
Employees Worked With
Abraham Diaz, Abraham Diaz
April 13, 2016
Charges illegal Reconditioning on Used Autos I has the displeasure of working with Jason, a real dirtbag. Then his General Manager Tom, who was worse. Both must have thought i was an idiot who wa I has the displeasure of working with Jason, a real dirtbag. Then his General Manager Tom, who was worse. Both must have thought i was an idiot who was buying his 1st vehicle. They attempted to "explain" a bogus charge labeled Recon & Dealer Prep. I was told it's a mandatory charge to get the vehicle ready for sale and that their Owners require it. I've taken it on myself to explore that with Berkshire Hathaway Automotive personally as well as the State of Arizona who I believe has rules against not honoring advertised prices and not disclosing "recon" before coming in. It's false advertising and deceptive practices without question. Stay away. More
by Notafanatall
Employees Worked With
Tom, Jason
December 16, 2015
Just another run of the mill dishonest car dealership The high pressure sales at his location is incredible. If you appear to be interested at all in anything they pressure you at every doorway and even o The high pressure sales at his location is incredible. If you appear to be interested at all in anything they pressure you at every doorway and even out when you are trying to get into your car to leave. Dishonesty runs very high in their sales pitches. They say pretty much anything to meet what it is you are looking for even if it is not true. We ended up believing what they were telling us about the vehicle but when we got home and actually looked up the specs we found they were not telling us the truth. Oh and dont bother calling the general manager he does not return phone calls. I am sure we gave to much information in the message we left about the experience we had so we were not worth calling back. I gave himn2 weeks to call us back so now I'm leaving this review. My suggestion stay away if you are looking for honest car buying and good customer service. More
by S Z
Employees Worked With
Sales manager
