
INFINITI of Oxnard
Oxnard, CA

Filter Reviews by Keyword
By Type
20 Reviews of INFINITI of Oxnard
Misrepresented unnecessary costly repairs. They told me they were critical and needed to be repaired asap. A certified Infiniti mechanic completed an inspection of all the required repairs, an They told me they were critical and needed to be repaired asap. A certified Infiniti mechanic completed an inspection of all the required repairs, and found only 1 issue that needed attention. More
I have been going to Team infinity for several years now. I bought both my G35 and FX35 from this dealership, as well as service and maintenance for these two cars. Zolly Terry has been my go-to man for a I bought both my G35 and FX35 from this dealership, as well as service and maintenance for these two cars. Zolly Terry has been my go-to man for all service and maintenance.. More
I'm a return customer and have purchased two new cars from Infiniti Of Oxnard. I greatly value the reliability of the Infiniti product and have always had a good service experience with this agency. from Infiniti Of Oxnard. I greatly value the reliability of the Infiniti product and have always had a good service experience with this agency. More
What happened to Angel? He was the best and the reason I came back to this dealership for second infinity. Presently service isn’t as easy and friendly. Service mgr. doesn’t seem to have same abilities t came back to this dealership for second infinity. Presently service isn’t as easy and friendly. Service mgr. doesn’t seem to have same abilities that was offered in the past. More
Buyer Be Ware. We drove two hours to purchase a car that was advertised in their web-site for a reasonable price. After sitting down with the sales associate Anthony we were informed the dealership adds a m was advertised in their web-site for a reasonable price. After sitting down with the sales associate Anthony we were informed the dealership adds a mystery "Accessory Package" to the vehicle that marks the price up almost $4,000.00. So, they advertise one price and actually sell it for a much higher price without telling you until you sit down to work the numbers. This is fraud in the worst way, when you misrepresent a stated price to get the customer into the lot. When I asked how they could do such a thing, the manager said they were "upside down" in the vehicle and therefore had to sell it for more. The very next day after I brought it to their attention they raised the price of the vehicle on their web-site. Stay away from this dealership, there in the game to make money, not help the customer. More
Angel was a great help fast and what he does! Very helpful will definitely recommend! Knows what he was doing overall pleased with everything My car brand new helpful will definitely recommend! Knows what he was doing overall pleased with everything My car brand new More
Best Dealership I have ever been too! I was in a very bad situation(credit score) and they helped find a great vehicle with low mileage, and a payment I can actually afford!. The sales men I was in a very bad situation(credit score) and they helped find a great vehicle with low mileage, and a payment I can actually afford!. The sales men and operations people I dealt with were very helpful and knowledgeable. The best part of all this was I did not feel pressured and intimidated. I would recommend them and trust them! More
The single worst mistake I have ever made in my life was going to this dealer. Very shady and dishonest. Make deals and change them without telling you. Beware fully understand how the contracts work if y going to this dealer. Very shady and dishonest. Make deals and change them without telling you. Beware fully understand how the contracts work if you plan on actually dealing with them. If you try to interpret them based on what they say you will get it wrong. They lie. If it don't look right it probably is wrong. They will try to get you to pay $570 a month payment for a $13000 dollar car! I have family that are looking to go infiniti and the last place they will ever go is Oxnard infiniti all based on my experience with them so far and it hasn't been a month since getting the car. Also the a/c radio and other electric went out and they are doing anything about it More
Awful dealership. I went in to look at a CPO vehicle that was advertised online at a great price, but I was told I would actually have to pay an extra $1,000 to get it certified. It was still a great price s was advertised online at a great price, but I was told I would actually have to pay an extra $1,000 to get it certified. It was still a great price so I agreed, and at their urging I drove the car home that night even though all the paperwork had not been signed. This was a ploy to stick me with a car that needed a lot of service and repair. In the next few weeks I discovered that my CPO vehicle had bad brakes, a bad battery, worn shocks, bent suspension, tires worn far past the level Infiniti claims is acceptable for a CPO vehicle, and no wiper blades. This is apparently the mark of Infiniti quality according to Team Infiniti in Oxnard, and is what I paid an extra $1,000 for. Whenever I see one of their CPO ads touting the rigorous 150+ point inspection I laugh. I guess those 150+ points don't include brakes, tires, battery, suspension or even wiper blades! Don't buy or service your car at this dealership. Infiniti in Thousand Oaks is far better and far more honest. More