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INFINITI of Orange Park
Jacksonville, FL
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Exceptional service provided by the staff while I waited for my vehicle. Kept informed of the status of work being performed. Clean vehicle delivered within estimated time and cost. for my vehicle. Kept informed of the status of work being performed. Clean vehicle delivered within estimated time and cost. More
Went the extra mile to find exactly what I wanted, new, blue and power lift gate, this is my first luxury car, and I love it and the way I was treated blue and power lift gate, this is my first luxury car, and I love it and the way I was treated More
We have been utilizing the service department at OP Infiniti for years. They are extremely knowledgeable and go above and beyond. They don't up sell you on services not needed just to make a buck. Hig Infiniti for years. They are extremely knowledgeable and go above and beyond. They don't up sell you on services not needed just to make a buck. Highly recommend this dealership. Have never had a bad service experience. More
Reliable service work performed to Infinity standards. Staff was courteous and informative, service mechanic was knowledgeable and made needed recommendations, and department provided a courtesy vehicle d Staff was courteous and informative, service mechanic was knowledgeable and made needed recommendations, and department provided a courtesy vehicle during the servicing. Overall, a good experience for a reasonable cost. More
Purchased a Lexus ES350 from the pre-owned department and Brandon Litman. They offered me and exceptionally clean vehicle at a very fair price. They also paid what I consider to be top dollar for my Altima. Brandon Litman. They offered me and exceptionally clean vehicle at a very fair price. They also paid what I consider to be top dollar for my Altima. Outstanding experience all around. - Paul M. More
Buyer beware. Highly pressured sale of a new Infiniti. The vehicle was to be delivered to my home, but they said they didn't have time so I had to go pick it up late at night during a rainstorm. We were t The vehicle was to be delivered to my home, but they said they didn't have time so I had to go pick it up late at night during a rainstorm. We were told the vehicle had several features that it does not have, which we discovered the morning after we signed the papers. At the same time we discovered that they didn't even wash it, inside or out. I contacted them immediately and their only solutions were to install aftermarket items that void the warranty, or trade it in for a different vehicle for about a $10k loss on my end. They fully acknowledged that they gave us wrong information about the vehicle prior to signing, but shrugged it off. They are good with kind words, but in practice I found them to be unscrupulous. More
The Infinity dealership of Orange Park is amazing. The entire staff was professional, courteous and helpful in purchasing a new vehicle. We were not rushed in making any decision on the purchase. David entire staff was professional, courteous and helpful in purchasing a new vehicle. We were not rushed in making any decision on the purchase. David and Scott have been most helpful after the purchase in answering any questions. It is a delight to deal with people who totally understand their product. We shall return! More
Patrick really knows the ends and out of the Luxe and the Pure. He was polite and there was no pressure at all. I hope he is still there when I come back for my next Infinity. Pure. He was polite and there was no pressure at all. I hope he is still there when I come back for my next Infinity. More
Clean, efficient and friendly staff. Roger and his staff have always taken good care of my car and make my overall experience a very pleasant one have always taken good care of my car and make my overall experience a very pleasant one More