INFINITI of Orange Park
Jacksonville, FL
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Second to none customer service. The main reason I switched from Atlantic Infinity to Orange Park Infinity is because of Roger Sain. He is second to none when it comes to customer ser The main reason I switched from Atlantic Infinity to Orange Park Infinity is because of Roger Sain. He is second to none when it comes to customer service. He puts me at ease and I know won't sell me on unnecessary repairs. Thanks for the honesty and family feel. #M35STRONG# More
Great customer service! I love this place, polite people and very helpful, great service to my vehicle and they treat you like family, Mr Roger Sain, is your guy, he understa I love this place, polite people and very helpful, great service to my vehicle and they treat you like family, Mr Roger Sain, is your guy, he understands and will always look for the best deal and best treatment to every single customer. More
Very accommodating I scheduled my service appointment on line but had to cancel last minute due to family schedules. When my day unexpectedly opened back up just hours I scheduled my service appointment on line but had to cancel last minute due to family schedules. When my day unexpectedly opened back up just hours later Infiniti of O.P. was able to squeeze me in just before closing that same evening and still wash my car when the service was complete. Great service. More
maintenance service Excellent, easy is the best way to describe my service experience. I called to schedule, they arranged to pick up my car while I was at work, left me Excellent, easy is the best way to describe my service experience. I called to schedule, they arranged to pick up my car while I was at work, left me a loaner and then returned my car before I even left the office. Highly recommended. ST More
Infiniti QX 60 Blue color The dealership was excellent in providing me with the QX50 that I was looking for at the price I was willing to pay that was fair market value. It was The dealership was excellent in providing me with the QX50 that I was looking for at the price I was willing to pay that was fair market value. It was hassle free and the process was quick. Excellent salesman and effective video presentation. They provide concierge service which is nice for service and repair issues and have included my wife's as well. More
Great way to start a relationship! When I stopped in to test drive a new Infiniti, I thought I knew what I wanted, because I had done my research. When I got there, Thomas greeted me a When I stopped in to test drive a new Infiniti, I thought I knew what I wanted, because I had done my research. When I got there, Thomas greeted me after a few minutes of looking at what was on the lot. He was very professional and friendly and listened to my needs. He ended up recommending the QX70, instead of the QX50 and I fell in love with it the minute I took the drive. When we finally decided on the vehicle we wanted, after changing my mind a couple of times, we had to wait on it to be transported to us from another location. Thomas made sure to keep me informed of the process and even replied to me on his day off from home. Overall a great experience and I would recommend Thomas to any of my friends that are looking for an Infiniti! More
Awesome Customer Service We were on vacation & had some car issues with our SUV. This Infiniti dealer was sooooooo nice, helpful, & courteous. Even gave us a loaner car while We were on vacation & had some car issues with our SUV. This Infiniti dealer was sooooooo nice, helpful, & courteous. Even gave us a loaner car while ours was being repaired! Definitely recommend!! More
Best salesman I just want to state that I had a great experience purchasing my first infinity. I was conflicted on which vehicle to purchase and Thomas was very eff I just want to state that I had a great experience purchasing my first infinity. I was conflicted on which vehicle to purchase and Thomas was very efficient with his knowledge on the Q56. He worked diligently with both my husband and I to get us all the requested information over the phone as well as negotiating a fair sales price. Thomas exhibited excellent customer service and helped us get a fair trade in value for our suv. This is the first time we ever purchased a vehicle without seeing it first. I drove 2 hours to purchase the vehicle and thankfully Thomas had all the paperwork ready for me upon arrival. I would highly recommend Thomas to anyone looking to purchase an infinity. More
Great Overall Experience Purchased a new Q50S at Infiniti of Orange Park. The experience was better than expected it was easy and fast experience and Ashley and Will were GREA Purchased a new Q50S at Infiniti of Orange Park. The experience was better than expected it was easy and fast experience and Ashley and Will were GREAT! More
AMAZING SERVICE! We bought our first online vehicle via emails and text with Kenneth Rasnick, Infiniti Dealer of Orange Park and within a days we got our vehicle. We w We bought our first online vehicle via emails and text with Kenneth Rasnick, Infiniti Dealer of Orange Park and within a days we got our vehicle. We were pleasantly surprised of how quick we got it! YAY! We drove from Orlando to get our new Leased 2015 QX60, since the Orlando Infiniti was not able to grant us the deal we wanted. We love our new car. Thank you! The Riveras More