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INFINITI of Ontario - Service Center

Ontario, CA

4.8
450 Reviews

450 Reviews of INFINITI of Ontario - Service Center

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June 30, 2023

Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

INFINITI of ONTARIO responded

Laura, Thank you post your super kind accolades about Brooke. I will make sure to share your post with her and I know how grateful she will be... Thank you again, Cordy Cerami

June 29, 2023

Infiniti of Ontario has the best service by far! Their Professional courteous staff always gets my car serviced always in a timely manner. Thank you, Mando, for your quick friendly service and also More

by Jackboy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mando Hernandez
Jul 03, 2023 -

INFINITI of ONTARIO responded

Bill, Thank you for taking the time to post your very kind comments. I will be sure to share them with Mando and I know how much he will appreciate it.. Thank you again, Cordy Cerami

June 23, 2023

Thank you for the excellent service, we would like to appreciate for the good service! More

by Lam_len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mando Hernandez, Mando Hernandez
Jul 02, 2023 -

INFINITI of ONTARIO responded

Thank you for your kind words regarding Mando and your recent serve department visit. I will be sure to share your ppost with Mando and I know how grateful he will be... Thank you again, Cordy Cerami

June 16, 2023

Infiniti of Ontario has serviced my cars for many years. They have always met or exceeded my expectations! Why would I go anywhere else? More

by anitachalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Attalla
Jun 20, 2023 -

INFINITI of ONTARIO responded

Anita, Thank you for your continued loyalty and taking the time to post your thoughts regarding Maritza and Andrew...... Thank you again, Cordy Cerami

June 12, 2023

Average dealership Service with high prices, not the fastest service to get your car back More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mando Hernandez
Jun 21, 2023 -

INFINITI of ONTARIO responded

Juan, Thank you for taking the time to express your comments. Our goal is always to offer fast service at a great value. I am available at any time if you would like to discuss ideas for improvement. Thank you again, Cordy Cerami

May 30, 2023

Beautiful facility and the service from Jocelyn was very quick and amazing they wash my vehicle and was ready right on time. Thank you!! More

by ClauQ50RedSport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your very kind comments about our facility and your service experience with Joselyn and Olivia. I will be sure to share your comments with them and I know how grateful they both will be... Thank you again, Cordy Cerami

May 18, 2023

Olivia Leon works so passionately to make sure our I always get the best experience at Infiniti if Ontario. I love working collaboratively with Olivia, she’s always so authentic and enthusiastic and alw More

by Alacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and to acknowledge Olivia. I will make sure to share your kind comments with her and I know how grateful she will be... Thank you again, Cordy Cerami

May 15, 2023

The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The More

by Jbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez, Mando Hernandez
May 23, 2023 -

INFINITI of ONTARIO responded

Tooo kind, I'm glad they were able to address your concerns quickly and get you back on the road. Thank you, Cordy Cerami

May 11, 2023

This place is fast and professional, I always bring my car to Brooke because I know she will take good care of it! More

by ESanchez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and kind comments regarding Brooke. I will be sure to share your post with her, and I know how grateful she will be. Thank you again... Cordy Cerami

May 10, 2023

Have been serviced with this location for long time. And, SC, BROOKE, she is nice and professional. Everything was great, price going up from $3x to 9x now for oil change service on Q50. One thing I wou More

by tree.tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

INFINITI of ONTARIO responded

Thank you for the continued support and the kind post. I will be sure to share your comments with Brooke, I know how grateful she will be... Thank you again, Cordy Cerami

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