INFINITI of Ontario - Service Center

I have been a customer of Infiniti for over 24 years, following Cordy Cerrani, and the people he has surrounded himself with throughout the years, The team at Infiniti of Ontario under Cordy and Andrew following Cordy Cerrani, and the people he has surrounded himself with throughout the years, The team at Infiniti of Ontario under Cordy and Andrew Attalla, are the finest group of professionals ever, ever, ever! The are honest, caring, and have the customers best interest! The only car I would own is an Infiniti, because of this dealership! More

Very friendly customer service. My work was done in a timely manner and they were very thorough. I like going ti this dealership. My work was done in a timely manner and they were very thorough. I like going ti this dealership. More

I dropped off my car for oil change and Brook took my car in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! More

I have been a customer since 2015 when Infiniti of Ontario was known as Infiniti of Montclair. They have cared for my 2015 QX60 since then. Quality service. Quality personnel. And you get a free car w Ontario was known as Infiniti of Montclair. They have cared for my 2015 QX60 since then. Quality service. Quality personnel. And you get a free car wash. More

Infiniti of Ontario has good customer service. However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant syst However, there labor rates are not disclosed to a customer and they charge outrageous for simple service jobs. Had 3 hoses changed in my coolant system. The parts were $331 and labor was $1253.87. That’s outrageous for a job that took 3 hours to do. Be very careful and get labor prices ahead of any job as this happened to me today and was shocked! Service advisor made it look like parts were expensive when in reality they let me have it with labor. More

Great customer service. Olivia always goes above and beyond to accommodate my needs and is a joy to interact with. Olivia always goes above and beyond to accommodate my needs and is a joy to interact with. More

Excellent service. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. Courteous staff. Thoroughly inspected my vehicle. Prices are reasonable with coupon. Thank you. More

I have been driving infinity vehicles for well over 20 years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the serv years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the service advisers. My favorite adviser is Mike Longridge, He has been my adviser for about as long as I have been driving Infinities. I love the Ontario sales department. Because they really do value their customers. I purchased a new vehicle from their sales department 3 years ago. They gave me an amazing deal. I would highly recommend this dealership to those at drive infinities. Those who've never driven an Infiniti I would recommend a rest drive, At the Ontario store of course. More

Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More

Brought my car in fir an oil change. They performed routine service check which included checking tire tread. The tires were brand new. Their investigation confirmed this but they rotate They performed routine service check which included checking tire tread. The tires were brand new. Their investigation confirmed this but they rotated the tires anyway and charged me for it. Not happy. Brought this to their attention and they corrected by reversing the charges. Lesson learn- if the vehicle does not need a particular service, don’t do it and don’t charge the customer. More