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451 Reviews of INFINITI of Ontario - Service Center
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May 25, 2004
Let's start by saying "I will call you right back" never happens. Keep getting told that parts came in but were sent back. Pay for services (3 separate times) that were never completed. They wer back" never happens. Keep getting told that parts came in but were sent back. Pay for services (3 separate times) that were never completed. They were small items, but who knows what else wasn't done. Scratched wheels on tire rotations, Car was washed (black) and water was left to dry (middle of the day, 100 degrees), causing etching into the clear coat. I asked them to fix it, they say they didn't wash it (window seals were wet, water dripping). Then state they will wash it with acid. Appointments take too long to get. Loaner cars look like rent-a-wreck. Too many more things to complain about.<br><br>Good things---Nick in sales, oil change prices, Service days (7) and hours. More
by 96ss
Employees Worked With
John
