INFINITI of Ontario - Service Center

So far, so good! I've only had my car serviced once at this location, but can say that I will return. Olivia was professional and pretty close on estimating how long m I've only had my car serviced once at this location, but can say that I will return. Olivia was professional and pretty close on estimating how long my service would take. More

Great service I Always get good service and my waiting time is reasonable and the customer service is also great. They go out of their way to help you out. I Always get good service and my waiting time is reasonable and the customer service is also great. They go out of their way to help you out. More

first oil change Came on a Monday as a walk-in and was immediately helped. Waited the time they estimated for the oil change to be done with no problems. Sales associa Came on a Monday as a walk-in and was immediately helped. Waited the time they estimated for the oil change to be done with no problems. Sales associate polite and helpful. More

Known by name! Having my vehicle serviced by Infinite of Montclair is always a first class experience! All of the service staff ar super nice, well informed, and tre Having my vehicle serviced by Infinite of Montclair is always a first class experience! All of the service staff ar super nice, well informed, and treat their customers like people that they expect to see again and want to have back. From simple routine maintenance, to major work, it’s nice to know that my car needs are taken care of with integrity and honesty. I tried other shops for my car needs and as soon as they see the car is an Infinite, repair prices skyrocket much more than what Infinite of Montclair charges. Now, I only take my car to Montclair Infinite. More

4 hour oil change. Brought my 2015 QX60 into Montclair Infiniti for a oil and filter change. Had a 0920 hrs appointment and was told a 2 hr service including a 30 min co Brought my 2015 QX60 into Montclair Infiniti for a oil and filter change. Had a 0920 hrs appointment and was told a 2 hr service including a 30 min computer update. No worries, I expected that, had my 3 kids with me and they had snacks. At the 2 hour mark asked about the car and was told it needed rear brake pads and it would be ready soon. At the four hour mark told car was done, and to bring back for a oil filter change........that’s why I brought it in for 4 hours ago!!!Olivia’ I think that’s the service lady’s name, had skipped out on us for lunch and left it to her co worker unable to explain her xxxxty customer service. Bought my vehicle there brand new 60K. Will go elsewhere for service (Jiffy Lube maybe) and will use another dealership to purchase next SUV. More

Always good!! Love my car! Only thing I don't like is that sensor goes off and tells me that the tire is low! They thought it was fixed but it's doing it again! The Love my car! Only thing I don't like is that sensor goes off and tells me that the tire is low! They thought it was fixed but it's doing it again! They have looked at it but still it does it! Scares me at times for I then have to found a station! Oh well ! More

Very attentive and friendly Every time I go the staff is very friendly very knowledgeable and helpful I really love going there for servicing of my car it's just the prices I fe Every time I go the staff is very friendly very knowledgeable and helpful I really love going there for servicing of my car it's just the prices I feel or a little high and they should put more coupons or discounts for certain services other than that they're awesome Thanks again for all the years of great service. Tara More

Front License Plate Missing I did not have an appointment. I expected the wait to be about an hour or so. To my surprise it took less than 5 minutes, the Sales Manager Eric hap I did not have an appointment. I expected the wait to be about an hour or so. To my surprise it took less than 5 minutes, the Sales Manager Eric happen to be in the service department and was so helpful as always. He took care of me and made sure the work was done. I own a 2015 Q50 & 2016 QX60! Thanks Eric you ROCK! More

Great customer service I brought my car to this dealership for service. Maritza (service rep) was very nice and friendly, she helped me get a car loaner and was able to answ I brought my car to this dealership for service. Maritza (service rep) was very nice and friendly, she helped me get a car loaner and was able to answer all my questions. More

My experience at Infiniti of Montclair I leased a Q50 from Infiniti of Montclair . It was a pleasurable experience as they were more than helpful with information and suggestions. Sinc I leased a Q50 from Infiniti of Montclair . It was a pleasurable experience as they were more than helpful with information and suggestions. Since then, for the scheduled services I was sent timely reminders which was very convenient for me. Service was finished in the promised time frame and the car is performing great. The experience with Olivia and Andrew was great as they made everything so so easy for me. Indeed its a great experience to deal with all the staff at this dealership. Its a dealership that trully can be highly recommended and you can have the confidence that your friends will be very happy. Cricor Terzian More