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INFINITI of Ontario - Service Center

Ontario, CA

4.8
450 Reviews

450 Reviews of INFINITI of Ontario - Service Center

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March 03, 2024

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and More

by stibay2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will make sure to share your comments with Mariutza and I know how much she will appreciate it... Thank you again, Cordy Cerami

February 17, 2024

I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Danny, Thank you for the kind posts and continued loyalty. I will make sure I share your post with bot Tony and John, I know how much they will appreciate it... Thank you again, Cordy Cerami

Feb 23, 2024 -

Dannyappleocean11 responded

Thank you Mr. Cordy Cerami. I will return to continue service to my Q50 and I will promote your Dealership for sure, word by mouth and social media.

Nov 18, 2024 -

Dannyappleocean11 responded

Thank you. I will come back again.

February 17, 2024

Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th More

by Robert G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for taking the time to acknowledge our team members and for your years long continued loyalty. I will share your post with Maritza and Ben, I know how grateful they will be... Thank you again, Cordy Cerami

February 16, 2024

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now More

by Riri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador
Feb 18, 2024 -

INFINITI of ONTARIO responded

Riri, Thank you for taking the time to post your resent experience utilizing our valet service. I'm glad that we were able to accommodate you and I will be sure to share your post with our team, I know how much they will truly appreciate it... Thank you again, Cordy Cerami

February 09, 2024

I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

INFINITI of ONTARIO responded

Steve, Thank you for taking the time to post your accolades. I will be sure to share your comments with Brooke and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

January 29, 2024

I called in the Service dept, my car started making some weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, More

by Sonia Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, I can't remember his last name, he sat by the Service door.
Jan 31, 2024 -

INFINITI of ONTARIO responded

Sonia, Thank you for posting your recent service experience with our team members Mike and John. I'm glad that everything worked out to your satisfaction. I will be sure to share your post with John, Mike and the rest of the service team, and I know how much they will appreciate it... Thank you again, Cordy Cerami

January 13, 2024

Mike Longridge has been helping me since I purchased my vehicle in 2019. I kind of feel like he's my personal service manager every time I visit. The service team members are attentive, responsive, knowl More

by Blqquen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

INFINITI of ONTARIO responded

WOW! We can't thank you enough for the incredible accolades that you have posted. I will be sure to share your kind comments with Mike and the entire service team, I know how truly grateful they will be... Thank you again, Cordy Cerami

January 07, 2024

Mike Longridge has been helping us for years. They always make you feel welcome every time!! Never pushy just always friendly. We drive 60 miles just to go to this location. More

by Mikensly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

INFINITI of ONTARIO responded

Mike, Thank you for your 5 stars post and for taking the time to drive so far to work with our team Andrew and Mike. Your continued loyalty is greatly appreciated by the entire INFINITI of Ontario team... Thank you again, Cordy Cerami

January 05, 2024

” I get my car serviced here and great experience always here at Infiniti of Ontario. I appreciate their commitment to making customers happy. Special shout out to Maritza and Olivia for helping me with my More

by Alacosta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and the kind comments about our team member Mike Longridge. I will be sure to share your comments with Mike and the rest of the team, I know how much they will appreciate it... Thank you again, Cordy Cerami

January 04, 2024

Kie l9ngridge was my service advisor. He was very professional, friendly and so knowledgeable. He answered all my questions in terms I can understand. I will definitely come back here for More

by Clarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

INFINITI of ONTARIO responded

Clarissa, Thank you for acknowledging our team member Mike in the service department. I will be sure to share your kind words with Mike and the rest of the service team. We look forward to seeing you for your next appointment... Thank you again, Cordy Cerami

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