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INFINITI of Ontario - Service Center

Ontario, CA

4.8
435 Reviews

435 Reviews of INFINITI of Ontario - Service Center

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April 20, 2018

Bad service Horrible experience with the whole service department. Lied about calling to tell me there wouldn’t be a rental car available. Annoying and frustrat More

by Malone33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Infiniti of Montclair is the best! This is my second car from Infiniti of Montclair, I got my car from Mouris, he is always a pleasure to work with, very nice, pleasurable and so helpfu More

by Luai88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mouris Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Porter
April 15, 2018

Service on 4/11/18 This is of the best service I every received love the workmanship and the way my car was return to me. Great job. Excellent service More

by EarlQ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Battery issues I had a battery that died 4 x since doing a check a week before and said still passed. Had to buy a new battery. More

by JR24G37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Medina
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2018

You guys are the BOMB! This dealership treats it's customers like friends, not just customers. You're greeted by name and treated the same way you would treat a friend. I ac More

by greggv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gonzalez, Manuel Fuentes, Jerome Porter, Mario Romero, Yesenia Romo
April 11, 2018

Visit 4:7/18 I have been servicing my cars here for over 10 years and the service is usually good. They always follow up and resolve any of my issues. More

by Frybecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Medina
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Outstanding Service & Knowledge All staff members with whom I dealt were prompt, professional and courteous. All were very knowledgeable of the product they sold and the service whi More

by dugsterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzalez, Jerome Porter
April 09, 2018

Outstanding, friendly and professional! I've been bring my car to Infiniti Montclair for 10 years and I love the service dept. staff! Keep up the good work! Thanks! More

by Dena Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Porter
April 05, 2018

car service I have been using Infiniti service since I purchased the car in 2015, they have always been courteous, friendly and easy to work with. I would recomme More

by crserna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2018

had 4 new tires installed had car routine service, was recommended for 4 new tires. new tires ordered and replaced with about a 2 hour wait, no complaints. excellent service al More

by Deborah Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Porter
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