INFINITI of Ontario - Service Center

Incredible Customer Service!! I have been a customer with Infiniti of Montclair for at least 7 years. I have owned different Infiniti models and always have them service with them. I have been a customer with Infiniti of Montclair for at least 7 years. I have owned different Infiniti models and always have them service with them. The customer service I receive from my service coordinator Olivia Leon is awesome. She’s always very professional and attentive to our vehicles needs. If it wasn’t for Olivia, I think we would be searching for a new place closer to home to get the service done. More

Regular Scheduled Maintenance From the time I pull in to this dealership, I am always greeted by a friendly representative. This dealer is very thorough and well-organized. I hav From the time I pull in to this dealership, I am always greeted by a friendly representative. This dealer is very thorough and well-organized. I have visited this dealer 4 times now and have never had a negative experience. The staff (ALL of them) is helpful & courteous . The work they do in the space they have is commended and I would highly recommend Infinity of Montclair for anyone looking for a vehicle or even for servicing your vehicle! More

Beyond helpful Since I've purchased my car, nothing but good words can be said about Infiniti of Montclair. They've given me (a 21 year old) an incredibly amazing de Since I've purchased my car, nothing but good words can be said about Infiniti of Montclair. They've given me (a 21 year old) an incredibly amazing deal on a used car that feels brand new. Both the service and sales team have been incredibly helpful and genuine with everything that's asked of them and it's made car buying and ownership enjoyable and stress free. Thank you Infiniti for treating everyone like a VIP. More

Excellent customer service, every time! From the person who checked me in, to the shuttle driver, to the person who closed me out. I always have a great experience here. Thank you! From the person who checked me in, to the shuttle driver, to the person who closed me out. I always have a great experience here. Thank you! More

Service Review I am an implant from Riverside Infiniti that closed its doors. Other than it being over 30 minutes to get there, the service was good. But the two you I am an implant from Riverside Infiniti that closed its doors. Other than it being over 30 minutes to get there, the service was good. But the two young girls were very helpful. One of them inspected the car to be taken back to service in the other shuttled me back and forth quickly. I spoke with Olivia and she helped me through the service call. All are prompt and responsible and quick to do their job. One thing that was rather annoying is that I am over 30 miles away and there were no loaner cars . My choices were to sit there or another restaurant or Mall for about 3 hours. The only other thing I noticed was that they had spilled transmission fluid on my engine. There was a horrible smell until it burnt off. Also a side note. They had told me that the next time I show up I should have my differential checked. But I'm pretty sure that's already part of the package that they've already serviced. Seems like a double service to me. Other than that, the car came back washed and clean. It has been running great since I serviced it. Thank you Montclair. Look forward to a closer dealership at the end of the year. More

Mr Jerome Porter is so awesome. Mr Jerome Porter was so friendly. I was a regular customer of Infiniti riverside till they closed that site and only reason I didn’t go any where else Mr Jerome Porter was so friendly. I was a regular customer of Infiniti riverside till they closed that site and only reason I didn’t go any where else was a Mr Mike, who always helped me with everything. He would always go beyond limits to help me . I got Awesome customer service here at Montclair site also. You can’t beat prices. I Went in there to get a oil change for my G37 coupe. I am totally setisfied with them. Will definitely go back again. More

Great Service Great service as always. I recently brought one of my friends and she was so thrilled with the sales pitch that she purchased a 2019 Q70. You truly ar Great service as always. I recently brought one of my friends and she was so thrilled with the sales pitch that she purchased a 2019 Q70. You truly are family! More

Great Customer Service I bought my Q60 last July and this was my first "service" visit to rotate the tires. I was very impressed with the professionalism of the employees. I bought my Q60 last July and this was my first "service" visit to rotate the tires. I was very impressed with the professionalism of the employees. All were polite and helpful. It was nice to sit down inside an office to discuss my reason for the visit instead of standing outside. My consultant was most helpful and I appreciated the nice waiting area with tv and beverages. The wait was exactly what I expected and promised and my car was clean when it was returned to me. Overall, I have been very impressed with the purchase and the customer service at this Infiniti dealership. More

Olivia is always great Olivia was great with service. I paid to have the car detailed and was a little disappointed with the results, car was still a little dirty. Olivia was great with service. I paid to have the car detailed and was a little disappointed with the results, car was still a little dirty. More

Great I always feel welcomed,service staff very nice,will recomend dealer to family and friends. I feel very confident when i come to service,I appreciate t I always feel welcomed,service staff very nice,will recomend dealer to family and friends. I feel very confident when i come to service,I appreciate the great service. More