INFINITI of Ontario - Service Center

Came in for service and got everything taken care of Came in to replace brakes and rotors, along with an oil change, I was very satisfied with the service, very fortunate to not have to wait long for a r Came in to replace brakes and rotors, along with an oil change, I was very satisfied with the service, very fortunate to not have to wait long for a ride home and back to the dealer, all around great experience and my car was done same day on a busy Friday. More

Service Great service, friendly staff and environment. Service time was a bit long but understood the day was busy. Sales were helpful while browsing. No comp Great service, friendly staff and environment. Service time was a bit long but understood the day was busy. Sales were helpful while browsing. No complaints. More

Experience Greatness Maritza and Olivia have provided excellent customer service over the years. They both know how to take good care of their customers. Definitely coming Maritza and Olivia have provided excellent customer service over the years. They both know how to take good care of their customers. Definitely coming back. More

First time here Old and small. Hard to start over from a dealership you had a relationship with for 13 years. They are building a new facility and it’s actually close Old and small. Hard to start over from a dealership you had a relationship with for 13 years. They are building a new facility and it’s actually closer. Maritza was very friendly and helpful. Little strange seeing 2 Ferrari’s on showroom floor. Hopefully a comfortable lounge. Oh car was brought up ready to go but there was a couple of issues discovered that I thought they would have brought to my attention sooner. But all is good, had a loaner, they kept my car to fix. I might have been out if there sooner had I known. More

Blown tire I purchased a CPO vehicle about a month ago. I hit something on the freeway that put a huge hole in one of the tires. The run flat tires are not cheap I purchased a CPO vehicle about a month ago. I hit something on the freeway that put a huge hole in one of the tires. The run flat tires are not cheap. I made an appointment at Infiniti of Montclair to replace the tire. Jerome Porter was great to work with. He did his due diligence and discovered that the tires were covered under s road hazard program. It took some work but he was able to get the tire covered. I didn’t have to pay a dime. This will be my new spot for service. Give Jerome a raise. More

Incredible Customer Service!! I have been a customer with Infiniti of Montclair for at least 7 years. I have owned different Infiniti models and always have them service with them. I have been a customer with Infiniti of Montclair for at least 7 years. I have owned different Infiniti models and always have them service with them. The customer service I receive from my service coordinator Olivia Leon is awesome. She’s always very professional and attentive to our vehicles needs. If it wasn’t for Olivia, I think we would be searching for a new place closer to home to get the service done. More

Regular Scheduled Maintenance From the time I pull in to this dealership, I am always greeted by a friendly representative. This dealer is very thorough and well-organized. I hav From the time I pull in to this dealership, I am always greeted by a friendly representative. This dealer is very thorough and well-organized. I have visited this dealer 4 times now and have never had a negative experience. The staff (ALL of them) is helpful & courteous . The work they do in the space they have is commended and I would highly recommend Infinity of Montclair for anyone looking for a vehicle or even for servicing your vehicle! More

Beyond helpful Since I've purchased my car, nothing but good words can be said about Infiniti of Montclair. They've given me (a 21 year old) an incredibly amazing de Since I've purchased my car, nothing but good words can be said about Infiniti of Montclair. They've given me (a 21 year old) an incredibly amazing deal on a used car that feels brand new. Both the service and sales team have been incredibly helpful and genuine with everything that's asked of them and it's made car buying and ownership enjoyable and stress free. Thank you Infiniti for treating everyone like a VIP. More

Excellent customer service, every time! From the person who checked me in, to the shuttle driver, to the person who closed me out. I always have a great experience here. Thank you! From the person who checked me in, to the shuttle driver, to the person who closed me out. I always have a great experience here. Thank you! More

Service Review I am an implant from Riverside Infiniti that closed its doors. Other than it being over 30 minutes to get there, the service was good. But the two you I am an implant from Riverside Infiniti that closed its doors. Other than it being over 30 minutes to get there, the service was good. But the two young girls were very helpful. One of them inspected the car to be taken back to service in the other shuttled me back and forth quickly. I spoke with Olivia and she helped me through the service call. All are prompt and responsible and quick to do their job. One thing that was rather annoying is that I am over 30 miles away and there were no loaner cars . My choices were to sit there or another restaurant or Mall for about 3 hours. The only other thing I noticed was that they had spilled transmission fluid on my engine. There was a horrible smell until it burnt off. Also a side note. They had told me that the next time I show up I should have my differential checked. But I'm pretty sure that's already part of the package that they've already serviced. Seems like a double service to me. Other than that, the car came back washed and clean. It has been running great since I serviced it. Thank you Montclair. Look forward to a closer dealership at the end of the year. More