435 Reviews of INFINITI of Ontario - Service Center
Best costuhmer service ever! Very convenient hours, location and if you need a ride close by they have courtesy rides, everyone makes feel welcome ! Fast service and you get your Very convenient hours, location and if you need a ride close by they have courtesy rides, everyone makes feel welcome ! Fast service and you get your car clean More
Great service call. My car was in for a radiator issue and after the diagnosis, I was told my options and cost -- as well as the amount of time it would take. Both time My car was in for a radiator issue and after the diagnosis, I was told my options and cost -- as well as the amount of time it would take. Both time and costs were as estimated. Truly appreciated. More
Awesome Everything went welll. It took a extra day . They caught that the wipers were not working before I drove off . That was great since I live 1 1:/2 away Everything went welll. It took a extra day . They caught that the wipers were not working before I drove off . That was great since I live 1 1:/2 away More
They were effiecent and got the job done! I've taken my car for service at other Infiniti dealers and have disappointed with their service. Working with Jerome and the Service Dept. has been a I've taken my car for service at other Infiniti dealers and have disappointed with their service. Working with Jerome and the Service Dept. has been a pleasant experience. More
Exceptional customer service! This was my third visit to the Montclair, CA location and everyone is so helpful and professional. Maritza helped from day one and we had an instant This was my third visit to the Montclair, CA location and everyone is so helpful and professional. Maritza helped from day one and we had an instant connection. She is very knowledgeable, professional, kind, and works extremely well with everyone. More
My first SERVICE experience with INFINITI MONTCLAIR This was my first change oil service experience with INFINITI MONTCLAIR due to the closing of RIVERSIDE INFINITI DEALER. I am impressed with Ric . He This was my first change oil service experience with INFINITI MONTCLAIR due to the closing of RIVERSIDE INFINITI DEALER. I am impressed with Ric . He has been professional and friendly helping me from the moment I walked in. I have enjoyed the experience and definitely will go back for my future services. More
Great service From the moment I arrived to the time I drove off, everything went very well. The service attendant was courteous, the one who wrote up the invoice wa From the moment I arrived to the time I drove off, everything went very well. The service attendant was courteous, the one who wrote up the invoice was very clear, and told me the amount of time I'd be waiting and was accurate. More
Great experience Was greeted with a friendly face from the service team. Everything went smooth and my car was done in the amount of time that I was told. Every person Was greeted with a friendly face from the service team. Everything went smooth and my car was done in the amount of time that I was told. Every person I encountered was friendly and nice. More
Job well done Facility is cozy and staff are friendly. The wait is reasonable. The person I talked to is really helpful and easy to talk to. The most important thi Facility is cozy and staff are friendly. The wait is reasonable. The person I talked to is really helpful and easy to talk to. The most important thing is my engine light problem is fixed. Thanks to Mr. Del Rosario. More
hmmm ?? This time around for simple oil change and filters to be checked, amount came out to be double of what I am used to paying at this dealership. I have This time around for simple oil change and filters to be checked, amount came out to be double of what I am used to paying at this dealership. I have a feeling it has something to do with the fact that, Riverside location close down, so now it's more of monopoly situation. Also after the service was done, it's only the 3rd day, and when I hit my breaks it's still makes sound, like it might not have enough break fluid or something (which was part of the service, and before I made payment, advisor went over saying everything has been checked and filled as needed). Not sure if my car was actually serviced or not. Not sure if I would be revisiting this location. I am out in search for garage that can do the job right, at right price. More